Hi Dan,

Thanks for reaching out! My name is Erin, and I'm on the Help Team here at Moz. As far as I know there's nothing wrong with the mentions feature, but we need more information to be able to look into this for you.

If you feel like you've found a bug, the best thing to do is to email us directly at help@moz.com. Q&A is a great place to ask the community for SEO advice, or to ask about functionalities of the tool. But if you feel like you've found a bug, the best thing to do is email us so we can troubleshoot and investigate. In order to really dig in to issues like this, we need the following information:

• The affected campaign
• The specific issue your seeing (in this case we'd need to know the query you're trying to add so we can test it out)
• Screenshots of the error message you're seeing.

I hope this helps, and we look forward to seeing your email!

Cheers,

Erin

Hi there!

Thanks for reaching out! My name is Erin, and I'm on the Moz Help Team. Unfortunately due to the nature of how Moz Local works, we aren't able to delete published listings. When you purchase Moz Local we immediately start pushing your data out to our parters, and once that process has started we don't have a way to stop it until the subscription comes up for renewal. Local is a year long subscription, so when you're up for renewal you'll be able to cancel the subscription moving forward, which would remove the listing from your dashboard. Depending on the partner the listing might might revert back to it's original state, and lose some enhanced content.

Sorry we can't do more for you on the support side with this one, and if you have any other questions feel free to shoot us an email at help@moz.com!

Cheers!

Erin

Hi! My name is Erin, and I'm on the Moz Help Team. Great answer by the way, Paddy! I just want to throw in a little more information about Just Discovered Links (JDL).

All of the links that end up in JDL come from tweeted bit.ly links. We get our data for that tool from bit.ly and they can provide us with what the associated full link is, which is how we show the full link in the tool (because the bit.ly version of the link wouldn't be very informative), but all of the Just Discovered Links come from URLs that were tweeted as a bit.ly.

Basically, if someone tweeted the page http://www.squaresocial.co/site-isnt-ranking-google-anymore/ as http://bit.ly/1jyxEpX, bit.ly would see the tweet and let our system know that A. the URL http://bit.ly/1jyxEpX was tweeted and B. that that bit.ly URL redirects to http://www.squaresocial.co/site-isnt-ranking-google-anymore. Our system then crawls the page http://www.squaresocial.co/site-isnt-ranking-google-anymore to see where that page is linking and we can see there is a link to moz.com on that page, so we include it in the Just Discovered link index for moz.com as the full URL, rather than the shortened version: http://screencast.com/t/fVs59BsYE6rT

I hope that helps!

Erin

Hi! My name is Erin, and I'm on the Moz Help Team. Great answer by the way, Paddy! I just want to throw in a little more information about Just Discovered Links (JDL).

All of the links that end up in JDL come from tweeted bit.ly links. We get our data for that tool from bit.ly and they can provide us with what the associated full link is, which is how we show the full link in the tool (because the bit.ly version of the link wouldn't be very informative), but all of the Just Discovered Links come from URLs that were tweeted as a bit.ly.

Basically, if someone tweeted the page http://www.squaresocial.co/site-isnt-ranking-google-anymore/ as http://bit.ly/1jyxEpX, bit.ly would see the tweet and let our system know that A. the URL http://bit.ly/1jyxEpX was tweeted and B. that that bit.ly URL redirects to http://www.squaresocial.co/site-isnt-ranking-google-anymore. Our system then crawls the page http://www.squaresocial.co/site-isnt-ranking-google-anymore to see where that page is linking and we can see there is a link to moz.com on that page, so we include it in the Just Discovered link index for moz.com as the full URL, rather than the shortened version: http://screencast.com/t/fVs59BsYE6rT

I hope that helps!

Erin