Help with Brands Facebook page
-
Hi Guys
I desperately need help on this one.......I have taken over the management of a Brand's facebook page and have some concerns as to how it was setup. The account was opened by an individual that has a personal account but they did not open the brands page from their personal account...instead they used a slightly different email address and opened a new page business account. I am not able to comment on any comments on this account and i am assuming it was as a result that there is no "profile" (not sure).
Should i go ahead and create the profile with the details of someone at the brand? or how should i proceed to rectify this......am i not able to comment as a result of not having a profile??
help!
UpDate: The comment issue has been resolved and it seemed to be browser / firewall related...never happened before...very strange
-
thanks guys
-
If it is a Fan page, and you have a FB account, you will be able to just add yourself as an admin. There shouldn't be a separate login.
-
I would request that they create a special email address for you, such as nomad(at)site(dot)com and use that for the facebook business admin.
As mentioned above, fan pages have a lot more useful tools. You can see some cool examples at facebook.com/redbull and facebook.com/cocacola
-
thanks Steven..it is a business page so only "likes" no "friends". I want to change the email access away from the original person who opened the account and use one of the senior members at the brand as the contact. this person has an existing facebook personal account so i am concerned if i can use their email on the business page (in fear of the two account violation)..or should i have the brand create a email specifically for the facebook acount...to play it safe.....i am a little confused with what emails i can and cannot be used if they are linked to existing personal accounts..with regards to only having one account.
appreciate your help on this matter as the more terms i read the more confused i am.
-
Is it a Fan page? I have had this problem already, here is how you know the difference:
With fan pages you can have multiple admins.You would log in to Facebook as yourself and then go and admin it.
If it was done as a personal page, where you have to login to that account, you might have a problem on your hand as there is no administration on something like that.
In my opinion:
If it was done as a personal page I would start by creating a Fan page and then just posting on the current one for everyone to go and 'Like' the new one because the current one will be shutting down. It will take a few weeks for everyone to move over and you may loose a few who don't log in to FB anymore.
There are advantages to doing it as a Fan page including:
- Applications
- Administration
- Metrics
- User Control
- Wall Control
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Facebook Business Manager - Assigning Roles & Billing
In the past, we assigned roles and managed business Facebook pages by sharing admin access with an individual account. However, we encountered an issue with this, as when it came to advertising, billing was processed under that individual account and not the account of the actual business Facebook page. To resolve this, I have begun setting up a Business Facebook Manager account. However, need some guidance. I have claimed access to a business Facebook page and assigned a person to manage this page. By doing this, I can now see that the assigned person has the ability to make posts on that page and to create and manage Ads. Two things I need clarification on however: When advertising is conducted, is it billed to the credit card details for the Business Page? (And not the billing details of the individual it was assigned to) It seems that the assigned person cannot boost a post? Am I missing something here? Thanks for your help!
Social Media | | Gavo0 -
Makeoverfor our Facebook page titles! question about open graph and Google
Hello, We have two Facebook pages for our company, one in English and one in Arabic. A few weeks ago we wanted to change the Facebook page titles but this option was not allowed for both pages. Now Facebook is giving us an option to change the title for both pages: We had a lengthy discussion regarding the best way to name our Facebook pages. Currently our Facebook pages titles are: For the one in English: "X" ( X - our brand name in English*) For the page in Arabic: "X - Arabic" ( X- our brand name in English*) We agreed to change the title for the page in English to: X - (The main 3 keywords in our brand's field in English) ( X - our brand name in English).* for the Arabic page we suggested to change the title to: X - (The main 3 keywords in our company field in Arabic)** ( X - our brand name in English).* **** We will translate the main 3 keywords to Arabic** We have a few questions: - How does the search work in Facebook? Does the open graph algorithm take into account the page's content and/or its title and description? - Is there any preferred way to name the Facebook pages? We were debating using the company's slogans versus the main keywords for our brand. ? Or should the title contain just the brand name? - What components of the Facebook page title and URL affect our page's visibility in Google for a search on our brand name? It's important to mention that Google currently does not show the Arabic page in the 1st page in Google. Thank you in advance for your help!
Social Media | | JonsonSwartz0 -
Researching where your brand is mentioned in Social Media
Greetings from Hot & sweaty Wetherby 😉 Ok imagine you want to launcg a socaila media campiagn for a client but before you jump into creating a facebook business page you decide to do some research first ie youw want to know if & where you brand is being discussed. So my question is: "What social media tool can you use to identify which social media platforms (Twitter, Facebook etc) is being used to discuss a brand" Thanks in advance,
Social Media | | Nightwing
David0 -
Social Medial Plugins For Wordpress - G+1 & Facebook Like buttons that don't slow down site
I have a wordpress website and have been trying to figure out the best social media plugins to use...........That DON'T dramatically slow down the page speed load times. Does anyone have recommendations? What social media plugins have you used that don't have a huge negative impact on page load times?
Social Media | | webestate0 -
Social doesn't help SEO (article), what are your thoughts?
Social doesn't help SEO (article), what are your thoughts? http://www.imediaconnection.com/content/32887.asp?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+ImediaConnectionAll+%28iMedia+Connection%3A+All+Stories%29
Social Media | | activitysuper0 -
Facebook Like Wall
Here is a Facebook question: I would like to hide some content behind a Facebook wall - i.e. only make it visible to users who press the like button. Something like the New Yorker did with a Jonathan Franzen story. My question is: how do I do that? Thanks! Thomas
Social Media | | ThomasHgenhaven1 -
Facebook, LinkedIn, Twitter, etc. Is there value in a presence on them?
I have a client (professional practice) whose father is a marketing professor. He is pushing the client that he should have a professional page on social sites. While I believe having FB likes, shares, Tweet links, +1, etc. on the page, I really am ambivalent about building pages specifically for social media sites.
Social Media | | RobertFisher
For some of you who have tracked the efficacy of these it would be great to know your pros and cons.0 -
Promoting a Facebook Contest
Hi, Mozzers- I'm running a contest for a client of mine via Facebook - http://www.facebook.com/barrettmoving. The prizes are great an iPad2 and an iPod Touch! The contest is pretty cool too. Basically it's a papercraft / travel thing that appeals to a wide range of people. Anyway, here's my question - I've started promoting the contest via social media, the website, online contests...like to get to promoting it on relevant blogs too. I'm in the beginning stages. Any other ideas? Has anyone had luck with PPC or FB ads? Thanks in advance! LHC oVThP5PcRvo
Social Media | | lhc670