Trying to connect Google Analytics account But it's not listed in the drop down box
-
I'm trying to connect a Google Analytics account but when I go through the drop down box with our list of clients it doesn't show up. It is listed in our agency Analytics account. We have 30+ accounts on GA. Any reason why the account wouldn't make it into the list?
Thanks,
~Anjolie
-
Hi There,
As Sheena said in the previous response making sure that you are logged into the correct account is always the first step to trouble shooting GA. From here we generally recommend to completely disconnect and reconnect your Google Analytics profile in MA. To do this please follow the instructions provided:
- Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
-Click the pencil icon next to the Google Analytics section of the settings page: http://screencast.com/t/TYMEMb4UI - Disconnect your Google Analytics connection: http://screencast.com/t/psmFgYkOm74R
- Go back to your settings page and click on "connect account." Please make sure you are logged into the GA account that has admin access to the GA profile for the site you are tracking for this campaign.
- Hurray! This should let you grab the most current traffic data!
If you continue to run into issues please feel free to write into help@moz.com and you will be able to speak to a customer service representative 1:1.
Hope this helps and I look forward to hearing from you soon.
Have a great day!
- Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
-
I usually encounter this when I'm logged in to my work email/Google account. Try opening your browser in a "new incognito window" and make sure you're logged in to the Google account used for the site's GA account.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can I access old data/keyword research if I cancel my Moz Pro account?
I'm currently on the free month trial period for Moz Pro and I will probably cancel the account before the free period ends, but if I want to renew my subscription later, what happens to all the previous data? And does all the keyword research I've done disappear when I cancel it, or is it restored when I renew the subscription? Any insight is helpful! Thank you!
Getting Started | | TeamOneRep0 -
Keyword List issue
Hi, I have created a keyword list with 500 phrases and your software has been set as "Gathering Data" for hours now. I have closed, re-opened, refreshed multiple times and still nothing. Does it really take that long or is there some sort of issue?
Getting Started | | Crowleymjc0 -
Why can't I Ctrl + click on links on Moz any more?
I'm interested if it's just me that gets frustrated by this? I've just Ctrl + clicked a few links to open them in separate tabs and then realised that none of them had opened. I know it's been like this for a while. It's a usability issue as it goes against expected norms, and now I have to right-click and then click "Open in new tab" on each link, which is more time-consuming and frustrating. More and more websites seem to be losing their Ctrl + click on links ability (JavaScript often breaks it). I don't know if there's a Mac equivalent... Anyway, I hope that doesn't seem like I'm too angry. It just frustrates me a little and I hope it gets fixed. 🙂 Edit - I've just realised these are getting blocked by Chrome's pop-up blocker - but why? It's only an issue on a small number of websites.
Getting Started | | Alex-Harford1 -
How to authenticate Moz crawler so that others don't use Rogerbot useragent to scrape data from our site?
Is there any way to authenticate genuine Moz crawler. Because, our website keeps getting scrapping attacks and if there is no way to authenticate Moz crawler, then, any scraper can just set user agent as Rogerbot and scrape all our pages. Is there a fixed IP that can be used or any other customization that will help us authenticate and allow only Moz crawler to crawl our site. Looking forward to a solution to this problem. We haven't been able to use Moz crawler due to this issue.
Getting Started | | longclimber0 -
Why is my social account section disabled?
I am not able to interact with the social account section of my campaign. Why is this? I am on a pro trial and that is what I mainly want to test.
Getting Started | | probreakingtour0 -
When connecting your Google Analytics account to your Moz account, Moz provides a drop-down of accounts & UA codes to select from. Where is Moz pulling those selection options from?
The list of Google Analytics accounts and UA codes listed are outdated. How can I update them to reflect the most up-to-date accounts (& UA codes associated with those accounts)?
Getting Started | | SearchParty0 -
Moz Analytics - How can I turn a whole report to 'Monthly'?
Hello, After spending 3 days setting up 14 clients on this system, by this, I mean I went through each client and re-made the same report 14 times as there is no alternative..I have noticed on my reports that: 'Dashboard' is set to 'Weekly' Social is set to 'Daily' Branding is set to 'Monthly' First questions, when I try to run a report, I go to Add Module and change 'Weekly' to 'Monthly', but when I press next, it changes itself back again, am I doing something wrong? UPDATE: I have found that I have go back in the reports, change the heading to 'Monthly' and then re-add this section again. How can I just run a whole report with monthly values? Surely, I do not have to re-do the entire report AGAIN, just to get a different value? I am mortified at how unfinished this product is, if this is the case.
Getting Started | | Paul_Tovey0