Time out writing responses to Moz Q&A
-
This is driving me crazy and making me wish to destroy everything I can reach with my hands.
I like to write long curated answers to people questions on here. And evidently there's some sort of timeouts in Moz Q&A software.
Because every time I answer to someone I get this fu#@!ng error message...
So I go back, I lost everything and either give up or write one sentence.
-
Hrm... I'll do some digging to see if I can find anything odd/off. And ask some of our other frequent users to see if they're having the same issues.
-
It's a couple of weeks I experience this from different computers. If I write a short answer like this one I have no problem. If I spend some time writing is more likely than not to happen.
-
Hi Max,
Sorry to hear about frustrating timeouts. Definitely the worst! Forum usability is definitely something we keep an eye on. Right now, there aren't any known bugs surrounding timeouts.
I do suggest deleting your cookies and cache as this could be a cookie fail.
Please do let us know if the problem persists.
Thanks!
-
This happened to me recently as well. Very frustrating.
-
That's what I am doing when I remember doing it. But I think someone at moz should look into the error.
-
If this happens to you often, I'd suggest you either:
- Highlight your entire answer and copy it before you click "Post Response". Even if you get an error, you can just return to the question and paste your response.
- Write your answer somewhere else, and then paste it into the Response box in Moz Q&A. That way you have it somewhere else and can't actually lose it.
This is assuming the error you're receiving is a timeout. If it turns out that it isn't, I'd email help@moz.com.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz can't crawl my new website?
We had a new website go live at the end of April - I keep requesting crawl tests but I get this in the excel copy... URL Title Tag
Moz Bar | | RayflexGroup
http://www.pvc-strip.co.uk 602 : Page redirects to a URL outside the scope of this campaign. I always list the website as https://... but the crawl always returns the http:// version. Not sure what I can do to make sure the website can be crawled?0 -
Error Code 803: Incomplete HTTP Response Received
On 5 pages on our site we've got an Error Code 803: Incomplete HTTP Response Received. We checked the network interface within the browser inspector, which did not return any errors, this would mean than there were no issues with retrieving resources from the server. In the console log there are no errors also. We also inspected the URL bar settings and can see each page is loaded under a secure connection with no errors. When using http://www.webconfs.com/http-header-check.php there was a "HTTP/1.1 301 Moved Permanently" issue. A little in the dark on what to do next. Any help would be amazing!
Moz Bar | | EdLongley0 -
Lack of UK Keyword Volume Data In Moz
Is it just me or is there a considerable lack of keyword Volume data for UK Google search terms on Moz? I have 53 keywords and not a single one has any keyword volume data - these are not obscure terms and include the following as examples... leather satchel, leather laptop bag, satchels, leather bag, leather backpack, leather school satchel. Without this information aren't a lot of the services offered by Moz rather academic as it is impossible to know which terms are really worth targeting. What is the solution? I could use US data and hope it is similar but this seems close to a deal breaker for UK subscribers.
Moz Bar | | MrFrisbee0 -
Does Moz's keyword tool pull data from your IP address?
Does anyone know how Moz's keyword tool pulls their keyword ranks? Do they take it based off of the IP (history and cookies) that is being used? I am trying to find a way to collect keyword data that is neutral and not based off of my previous searches, etc. TIA
Moz Bar | | ReviveMedia0 -
How old is this Moz quiz?
Does anyone know? I want to use it as a study tool if the info is still current. SEO Expert Quiz
Moz Bar | | SSFCU
http://moz.com/seo-expert-quiz Thanks,
Sarah0 -
How do you feel when Moz marks one of your questions as "answered?"
Hi everyone, This is not meant to be snarky at all, so I just want to preface my question with that. So, since the new re-branded Moz rolled out last year, I'm sure many of you have noticed that if you ask a question and it is answered by a Moz associate, your question is marked as "answered." I'm sorry, but I don't like this. Here's why, I'm the one who asked the question. I should be the one who determines if the answer was adequate for me, or if it didn't sufficiently answer my question. This is particularly true when my question doesn't have to do with a customer service issue or a Moz tool question. If I ask a question about SEO, Content, CRO, marketing or any other subject, I feel like it should be me and only me who determines whether or not I feel like my question is answered. In addition to this, Moz is actually depriving themselves of useful UGC by shutting down questions in this way. How? Because when the rest of us who frequent the Q & A see a question that's already been marked as "answered" we tend not to open it, read it and respond, because we think that person has already gotten what they needed....when in fact, it could be that a Moz associate has jumped in and marked their question as answered when it really wasn't. Consequently, we all miss out. I propose/move that Moz associates can only mark questions as "answered" when they pertain directly to Q & A about Moz tools, service and support. All other questions must be marked as "answered" only by the asker or closed as "answered" after they have been dormant for 6 months or more. Can I get a second (motion) ?
Moz Bar | | danatanseo4 -
Beta Moz is losing my campaigns.
I've been trying to make the transition to Beta especially now that Pro has such serious problems with the style sheet. The thing is, all of the campaigns I have added to the Pro side don't show up in the Beta side. They'll show in Pro but that's all but unusable on my end and there's no Archive button visible on Beta. I tried adding a campaign again to Beta thinking it just isn't there, but it tells me it's already been added. Well then were is it? I just added them earlier today! I can see them on Pro but nowhere on Beta, nor the other 3 I have added on Pro in the last 2 weeks.
Moz Bar | | seowhat0 -
Moz analytics not updating
Okay so I was invited to moz analytics. When I received the email I was stoked to get to use the new beta software. My campaigns transferred over ,but when I began to look at the data, it said updating check back in 24 hours or something along those lines. I thought okay that is fine, but to my suprise it has been around four days since then and it still says it is updating. It also shows weekly stats of visits but the number there is definitely wrong. It said I only had around 2,100 but I get more than that daily. Anyone in support that can help? I'm confused on what I can do to fix this issue. I understand it is just a beta ,but other people, from what I have seen, haven't had a similar issue. If anyone can point me in the right direction I'd appreciate it!
Moz Bar | | ithvac0