Google maps, G+ and Google reviews on right hand side of results page:
-
Hi Guys
Happy Monday!
I have been having a real headache trying to the get that panel on the right hand side of the Google results showing up when my company brand is entered as a search query.
From all the research that I have done, it looks as though you can't have this panel showing unless you serve customers face to face in your place of work. Is this necessarily true?
Our biggest competitor has a very stripped down version of this box which just contains the image from their Google+ page and also a link to their wikipedia page but the point is it shows up when you search for their brand... ours doesn't?
Has anyone else recently configured this to work for their website? Any advice?
Cheers in advance!
- Jamie
-
You're very welcome, Jamie!
-
Hi Miriam,
Hey thanks a lot, I looked for myself for a good while but couldn't find anything nearly as good as this. Appreciated!
Off to make a Wiki page!
Have a good one!
- Jamie
-
Hi Jamie!
If you're talking about the Google Local Knowledge Panel, then this post by Mike Blumenthal is the best I know of for working to achieve one http://localu.org/blog/local-knowledge-panel-doesnt-show-google-can/ but if your business isn't local then this type of display wouldn't apply to you.
-
I tried to implement this for our non-customer facing e-commerce site and failed. Google contacted me and advised that, as we didn't have a 'bricks and mortar' store where customers could purchase goods, we were not permitted to have that info on the right-hand side.
-
Hey Monica
Thanks for the reply
That's the frustrating thing! We are a verified local business and the My Business account is configured. If you search for "BRAND" it doesn't show but when you search for "BRAND Review" it does show up!
I'll keep looking into it
-
Those results are directly populated by your Google My Business account. You should make sure your Google Plus is working and you have verified your location with a PIN post card. Once your Google Plus is running and you are on Google Maps, you should start showing up there in branded queries.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
1st party reviews
Hi, I would like to add 1st party reviews to a website that promotes a software application using schema code to display ratings in search results. I have not been able to find any examples of software app schema being on a single page. Wondering how others have applied this and displayed on the website. Thanks.
Reviews and Ratings | | SaddleOak0 -
Do Product Ratings or Reviews Improve Google Rankings?
The is a lot of info on the web about how business reviews/ratings improve local search result rankings. However do product ratings or reviews improve PDP/PLP/Homepage (not local) rankings?
Reviews and Ratings | | rigelcable0 -
Structured Data Reviews in Knowledge Panel
I need help with getting my site appearing in the knowledge panel for reviews. Our reviews are appearing in the search snippets but not on the knowledge panel when our competitors with far fewer reviews are. We’ve labored over best practices in perfecting our markup but would love a second opinion to see if there’s something we’re overlooking. For example take this venue on our website: https://www.eventsource.ca/cathedral-centre It has 136 of our own reviews. https://www.google.ca/search?q=cathedral+centre We are the 1st result and it shows our star rating, reviews and price range. However, we don’t appear in the knowledge panel - this is happening for almost every business we have listed on our site. In this particular example, the knowledge panel has en Ville Catering with 45 reviews. I cannot find any errors in our structured data but I see it in our competition: https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.eventsource.ca%2Fcathedral-centre https://enville.com/saint-james-cathedral-centre-wedding-catering/ Example 2: Search: https://www.google.ca/search?q=burlington+convention+centre US: https://www.eventsource.ca/burlington-convention-centre
Reviews and Ratings | | Neumarkets.com
SDTT: https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.eventsource.ca%2Fburlington-convention-centre Competitor in KP: https://www.weddingwire.ca/wedding-banquet-halls/burlington-convention-centre--e12513
SDTT: https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.weddingwire.ca%2Fwedding-banquet-halls%2Fburlington-convention-centre--e12513 Example 3: US: https://www.eventsource.ca/mississauga-convention-centre
SDTT: https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.eventsource.ca%2Fmississauga-convention-centre Search: https://www.google.ca/search?q=mississauga+convention+centre
Competitor 1 in KP: https://www.facebook.com/MississaugaConventionCentre/
SDTT: https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.facebook.com%2FMississaugaConventionCentre%2F (I know it’s Facebook. However, there’s about 6-8 competitors appearing in the KP with Schema issues and we aren’t. We’ve compared ourselves against each one of them and cannot determine what the issue might be.) Competitor 2 in KP: https://www.weddingwire.ca/wedding-banquet-halls/mississauga-convention-centre--e8086
SDTT: https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.weddingwire.ca%2Fwedding-banquet-halls%2Fmississauga-convention-centre--e8086 Competitor 3 in KP: http://www.eventvenues.ca/b/54/mississauga-convention-centre-on-mississauga-75-derry-road-west/
SDTT: https://search.google.com/structured-data/testing-tool#url=http%3A%2F%2Fwww.eventvenues.ca%2Fb%2F54%2Fmississauga-convention-centre-on-mississauga-75-derry-road-west%2F CMxg9Z10 -
Google Knowledge graph card
Hi everyone, I've got quite a lot of good reviews on Google My Business, but I don't know how to get these to appear on my Knowledge Card. Any ideas for importing these across? I'd also like to include my social media tags in this card, but the HTML that I've tried to use has added the text to my homepage, whereas I wanted it invisible on the homepage but the social tags to show up in search. Cheers!
Reviews and Ratings | | SwanseaMedicine0 -
Customer Reviews inputted by a single person
We send out a product review survey through an email after a purchase has been made. It is okay that we input those in manually ourselves when they are returned? They are legitimate reviews. I want to make sure it doesn't send a red flag to search engines since the same person inputs them from the same computer and IP address. Thanks in advance for your inputs.
Reviews and Ratings | | jwanner1 -
Schema.org problems with reviews
Hey Mozzers, Has anyone had problems getting review data to appear in the SERP? Specifically, hotel package reviews. The site I work for sells packages and products, but I'm having off cases where the data is appearing if there is only 1 review present. As soon as it gets multiple reviews the snippet data is no longer showing up. The schema.org markup is testing fine in the structured data testing tool, and when I compare it against competitor sites where the data is appearing, I can't see the difference. I am by no means a veteran SEO, but this doesn't make any sense to me. Has anyone encountered a similar problem? I could really use some help here. One of the pages I am having difficulty with: www.tripcentral.ca/vacations-packages_mexico.html }
Reviews and Ratings | | tripcentral0 -
Bing Local Lists Yelp Reviews From Another Business At Shared Address
Hi everyone, I am having a problem with Bing local listings and am hoping someone might be able to help me out. Basically I am working with a business that shares an address with another (separate legal entities, different owners, different phone, different domain). Both are bathroom remodelers, but one uses the space as a storefront/showroom, the other is strictly a service area business and uses the space for storage/office space (this is the one I am working with). I have claimed their listing on bing local and set it to hide the address. The problem I am having is that for whatever reason, Bing local is associating the yelp page of business 1 (showroom) with business 2 (business 2 is not currently on yelp). My question: what options do I have to remedy this? Is there a way to request a manual review of sorts to have this fixed? Would it be sufficient to create/verify a yelp page for business 2 and hope that Bing picks up on this?
Reviews and Ratings | | rbmac0 -
Google Places/Affiliate/Partner Site
Hello, We are looking at the possibility of renting or leasing a small office but we're not quite at that point yet. We would like to take add Google Places/G+ by adding an address & phone number giving us more real estate for the small Brand we are trying to build. Does anyone have any suggestions as to what we could add? Thanks in Advance!
Reviews and Ratings | | TP_Marketing0