Organic and direct traffic swap
-
We moved to a CMS (Webhook) and when we did that organic traffic and direct traffic swapped places. Since we moved it organic traffic is down by about 400 visits and direct traffic is up by 400 visits. I went through the list below and confirmed everything is working. The http refer wasn't being passed for a couple of weeks but the issue was resolved and the organic traffic issue is still ongoing. Is there anything else that may cause this issue?
I confirmed the issue isn't one of the below problems.
- during http to https redirect (or vice versa) the referrer may not be passed
- incorrect subdomain or cross-domain tracking can strip the referrer.
- 302 redirects sometimes caused the referrer to be dropped
- problems with cookies being lost/corrupted.
- javascript missing from certain entry pages (means any further page view looks like a direct)
-
Everything still seems off. Even webmaster is showing a lot higher number of clicks than Google Analytics.
-
Have you reviewed your website traffic through Stat Counter as well as Google Analytic?
In the past I've found Stat Counter can help clear up some of the discrepancies between Organic & Direct.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Dark Traffic Mystery!
Hey everyone, My team and I have been digging into this problem and can't find an answer - and it turns out this has been an issue for over year. I'll try to explain the best I can, but let me know if you have any questions. My predecessor noticed a non-existent page URL getting traffic in GA. He had the web dev team create a page so he could see where the traffic is coming from. The page has every directive under the sun on it; noindex, nofollow, noarchive, nosnippet, noodp, noydir, noimageindex, notranslate All of the traffic is (direct) / (none). It gets about 300 visits per day. Avg. time on page is 15:40, bounce rate is 99.6% and it doesn't show up in the funnel. Previous page path is 92% entrance; 8% homepage. Geo is 92% US; then diversified across countries. Browser is predominately Chrome. OS is only Windows, and device is only desktop. I've run this page through a backlink checker, and we get nothing. I've run it through Screaming Frog and it has no internal links pointing to it. I've tried putting quotes around the URL and googling it and we get a few websites, but they're very low authority and it isn't likely that they're sending 300+ visits per day. Also, since all of the traffic is direct, I don't think it's coming from a backlink anyway. This has become a personal quest for several of us, as we really want to figure out where that traffic is coming from. Any thoughts? What am I missing? It's kind of driving me crazy because I can't figure out what I've missed, so if anyone figures this out and is coming to Pubcon in November, I'll buy you a beer!! 🙂
Reporting & Analytics | | rachelmeyer0 -
Sudden drop in traffic since website redesign – can't spot double firing sessions pre-update
Hi all, We launched an updated website around mid-April and have seen a long-term drop in unique page views and sessions since then. Between 25-35%. Page views returned to normal within a month, however. In terms of acquisition, we've not lost referrals or direct traffic, just organic sessions. I haven't seen any significant Google updates except for 'Fred' but that was in March (pre-website update). We did have to do some 301s and fix up an HTML and XML sitemap, etc, post launch – but that's been in place for a while now so shouldn't still have such an effect? We are also struggling with load speed at the moment, working on this at the moment. Didn't think this had a such a significant impact on ranking however. We've lost mostly non-UK traffic, especially USA. We're actually climbing rankings for a lot of new keywords I'm targeting, so I can't see how our SEO has been hampered. Frustratingly, I wasn't using Search Console or Moz Pro before this update, so can't compare much in the way of keyword traffic (I know I feel very silly now). I don't know if it's a reporting issue (I wish it was). I mean we had both GTM and GA tags on the website (I didn't know this until I looked into it) but these were present post website-launch. And I haven't found enough double firing sessions or page views to suggest we used to be getting double figures anyway. Before this, we were ranking brilliantly and getting more organic traffic than ever. All the best,
Reporting & Analytics | | landport0 -
When my new website went live I saw a huge spike in traffic for 3 weeks but then it halved again. Why would this happen?
My new website went live on 13th April and the organic traffic levels increased by 110%, staying at that level for 3 weeks. Then exactly 3 weeks later the organic traffic halved again, going back to the same level as the old site. Has anyone seen this happen before or worked out why?! Thanks Viki P2R76O9
Reporting & Analytics | | TWB0 -
Find Pages with 0 traffic
Hi, We are trying to consolidate the amount of landing pages on our site, is there any way to find landing pages with a particular URL substring which have had 0 traffic? The minimum which appears in google analytics is 1 visit.
Reporting & Analytics | | driveawayholidays0 -
Has anyone noticed a dramatic drop in direct visits year over year in GA across multiple sites?
I monitor about 10 websites in GA. Many of these sites are in a stable phase of their lifecycle. I've noticed this year that direct visits on all my sites and even friends sites have dropped by 20-60%. Has anyone seen any explanation for this or noticed this when compared to previous year? In every instance I have no penalties, notices, anything and the drop is made up completely of "direct visits".
Reporting & Analytics | | bradwayland0 -
Google Webmaster Dropped Traffic
Hi Guys, I've recently implemented a new site design with a new url architecture etc.. I set up Google Webmaster tools in early March and went live with the new site on 2nd April. Since the 6th April (4 days after going live) I've notice a drop in impressions from 15,000 - 28,000 per day to 3,500 - 5,500 per day. Now I'm kind of new to this, so after I cleaned up after my initial panic, I checked impressions vs. clicks. Impression are down 44% and clicks 31%. Not bad I thought but then again what if I dropped so far off the radar I never made an impression. 1. So first question: Are the number of impressions of a keyword independant of ranking. So if I rank #3,445,234th will I still see impressions listed but avg. position reflect #3,445,234? So while I was thinking of asking these questions I checked Google Analytics for which I have just over 3 years of metrics. Compared to the past; overall traffic and organic traffic are the same if not 10-20% better. 2. So second: Am I missing something? Its a resort website so easter just ended and you would expect the traffic to match and drop, but such a sudden and dramitic drop in Webmaster Tools impressions does not match Google Analytics. Infact Organic traffic climbed slightly. Can anyone offer any insight? Thanks, Adam
Reporting & Analytics | | NaescentAdam0 -
How do I track comparison shopping engine traffic with keywords?
I want to track comparison shopping engine traffic with keywords in Google Analytics. So, How can I get it done? I am using Google Analytics URL Builder to track traffic which are associated to comparison shopping engine. My product page URL load with following format when some one click on comparison shopping engine. Please, see format of product page URL Now, I have problem with tracking as follow. Please, see this Google Analytics traffic sources screen shot to know more. Comparison shopping engine traffic is going to track with other section and not indicate keyword. I want to track keyword which help me to understand more about my product feed performance. It will help me for better understanding regarding keywords which was searched by my customers to land on my website.
Reporting & Analytics | | CommercePundit0 -
Why do I get lots of traffic from a bizarre keyword?
Bit of an odd one but I've been getting a large and steady stream of traffic over the last few months from a very random keyword that according to addwords figures shows "on data". Its our second biggest referring term only beaten by our brand name. We get more traffic from this term than keywords we have invested a lot of time in that show thousands of traffic volume in addwords. When looking at behavioral data its gets odder, a bounce rate of 98.11% time on site 2 seconds and page visits 1.02. So this traffic isn't real traffic and it's not real people. So my questions are, what is it? why do we get this random traffic, has anyone els noticed things like this and is it a problem? I presume it must be something to do with some sort of spam but apart from that i'm stumped. It's just one of those things that has been bugging me so I would appreciate any help. Kind Regards Paul
Reporting & Analytics | | pauldoffman0