Argh! My posts are disappearing.
-
I've had three carefully written posts disappear in the past day or so. I push the button to "post response" and get a blank screen. Gone.
-
Thank you!
-
Alright, a fix has been deployed. Again, please let us know in this thread if this issue keeps coming up.
-
We think we've found the issue, and are trying to push a fix today.
I'll update here when I'm given the word, so let me know if you still see this afterward. -
I sometimes copy my response, but I have bad luck and don't do it at the right time.
BTW.... I was using Firefox 42.0 if that is useful.
-
Hi EGOL, I am very sorry about this. This is aggravating for sure -- especially as detailed and thoughtfully crafted as your responses are!! We have not received any other reports of this happening with more frequency than usual this week (we being the community team) and I can't seem to reproduce the issue. I do hope other community members will comment on this thread if they are also experiencing this problem. Thanks so much for letting us know about this!
In the meantime, I'll see if the help team has received similar reports, ask the community team to stay on top of this, and of course request that this bug be zapped asap if the issue is able to be reproduced or otherwise verified as a bug. As a stopgap measure, have you tried selecting all and copying your responses before hitting "post response"? That way, if you get a blank screen, you can just paste your carefully written response into a new field (or even into a notetaking app for safe keeping.
Again, I am so sorry for the inconvenience and aggravation this issue is causing you, and thank you for letting us know about it.
Thanks so much for your patience, EGOL!
Christy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to deal with fake review posted on ripoffreport.com by a competitor.
In 2010 we launched a product update (physical product) that was really good for us in sales and we were taking a lot of business from our main competitor. To stop the bleeding they posted a fake ripoffreport (completely made up pretending to be a former employee, we are a family business and employ few people with almost no turn over in the last 10 years). They also posted fake reviews on Google's local product at the time for any store that used to use their product but that had switched to ours. We were able to get google to remove the fake reviews as there was no way one user visited over 100 stores and purchased the same service on the same day in all these locations around the US. But they would do nothing about delisting the report page without a court order. So the fake google reviews went away, but the ripoffreport has become immortal. The reviews were originally posted anonymously and then commented on by another anonymous user. These same two anonymous users then filed ripoffreports against a couple of our mutual customers as well. Since they are anonymous we cannot sue anyone to get them to remove it, since it is passed the statutes of limitations we cannot do a john doe law suit to get a judgment by default. So the report is there to stay. We have worked to get more content up about us, we have great product reviews on facebook and other outlets that have sold and spotlighted our products, and we are partnering with industry specific bloggers and traditional media content sites to get links and reviews (all white hat stuff, great public relations stuff), but we cannot get our interior pages, facebook pages, or the other reviews to rank higher than this report when searching for our brand name and even worse when you search for our "brand name reviews" it is the first result on google. Can anyone help me understand how I can use MOZ to help me identify how to outrank this page with interior pages so that it falls off the front page of google? Sorry if that is a newbie question but I have done a lot of things and it has worked some but not as much as I need it to. And it seems that in the last few weeks the report has become stronger in the rankings again. Any suggestions you could offer would be greatly appreciated.
Moz Pro | | erickcalderon0 -
Solving 'duplicate content' for page 2 of X for 1 blog post
Hi to all SEO wizards, For my Dutch blog google-plus-marketing.nl I'm using WordPress Genesis framework 2.0 with news theme pro 2.0 responsive theme. I love the out of the box SEO friendliness and features. One of those features is that it allows for a blog post or page to be divided into several pages. This results in MOZ signaling duplicate titles for all pages after the 1st page. Now I was thinking that a canonical url set to the first page should do the trick for me as I reason that the rank will go the the first page and the rest will not be seen as duplicates. Genesis does some good stuff on it's own and places the following meta tags in the header for the first page. All looks well and my question is about the same meta tags for the 2nd page and higher that I pasted below this one for the 1st page. Meta tags page 1 of X for blog post Meta tags page 2 of X for the same blog post Would it not be better to point the canonical url for page 2 till X to always point to the first page? In this case:
Moz Pro | | DanielMulderNL0 -
Website disappeared from Google :(
Dear all, I've a 5 years old website, which was in top rank for a particular keyword. It's been a couple of months that the site suddenly disappeared from Google.com.au search. However, the site is number one on Bing and Yahoo.
Moz Pro | | jarrodb
I've tried almost everything in my limited knowledge but it doesn't seem to come back. Can you please suggest if something can be done. Google.com.au
website: http://partysuppliesnow.com.au/
keyword: "party supplies" Your help would be highly appreciated.
Thanks in advance 🙂
Jarrod0 -
Link from Gizmodo disappeared from Open Site Explorer
Hi, I have been using OSE to check competitor links, DA, PA etc. And recently noticed that an author at Gizmodo was kind enough to link us to a blog post of his. This is great news as Gizmodo has a DA of 94 and a PA of 50 (Which is pretty big compared to our DA of 30 and PA of 42). The link to the post is here: http://gizmodo.com/5956401/everything-you-need-for-the-best-trick+or+treating-house-in-the-neighborhood And the link to our website is: http://www.electromarket.co.uk/lighting-effects/lighting-effects/strobe/ffa0144 It was showing on OSE for the past few days but now it has vanished and it is showing channel5 (TV Channel in the UK) as the highest DA linking to us, which is still pretty good. But I just want to know why the link has stopped displaying on OSE 😞 Any help or insight is appreciated! Tom
Moz Pro | | tomhall900 -
Where do I post this list of hacked sites?
Hey guys, Fairly new to SEOmoz but loving it so far. I was working on a new clients site a noticed some spammy links added right before the tag. Used Open site explorer to list the domains linking to the url and found nearly 300 unsuspecting domains. Some like heartresearch.com.au which just drives me craaazy, I have already emailed them. Below is the list. http://www.opensiteexplorer.org/links.html?group=0&page=3&site=www.rhcie.com Short of emailing every single person can anyone suggest a forum or such that would be helpful for posting this information ? I know it's just a few links but it is frustrating to me and If I can do something about it I would like to. Thanks in advance. Jason
Moz Pro | | RedshiftWebDesign0 -
Half of my backlinks just disappeared!
I was just starting to feel like I was getting traction and all of a sudden half of our external backlinks just disappeared! Over the past 4 months we've taken our total external links from about 2500 to 6500 and with the lastest report, we seem to have lost more than half and are now around 2100. Our domain authority has dropped accordingly too. I realize that backlinks aren't forever but what in the heck could cause you to loose over 4000 in a one month period? eK9w
Moz Pro | | CaliB0 -
Did the SERP Overlay CSV export disappear?
I'm using Google Chrome with SERP Overlay and it use to say Export to CSV... now it says Get Keyword Difficulty Report. Was this purposely removed? This is one feature that I really liked (SEOQuake does this)... basically where I can export the search results with relevant metrics.
Moz Pro | | WrightIMC0 -
Forum posting link building
Is answering questions on yahoo answers and forums genuine link building opportunity? I dont mean spamming much, but being a genuine member of the forums
Moz Pro | | CompleteOffice0
