Website was hacked and is clean now. What to do next for Google?
-
Hai All,
Website was hacked and is clean now. What to do next?
- Send a Reconsideration Request to Google through Google search console. How detailed should this request be? As detailed as possible? And how much time will it usually take before Google responds?
- Should I remove all infected URL’s that Google has indexed by using Google search console, remove URL’s? Or is this not necessary?
(All the infected URL’s will give a 404 statuscode now)
Regards, Maurice
-
Hi Travis and Chris,
Thanks a lot for your helpfull answers!
We got a manual action by Google because of all the infected URL's.
The website is clean now and 2 professionals are monitoring the website continiously. So I am confident it will stay clean.
I have all the information now for the reconsidiration request.
Thanks again!
Regards, Maurice
-
TL;DR Follow Google's Guide on Recovering a Hacked Site
Orrrrr.... deze.
First, are you 100% sure it's clean? Some people get lucky, and have a clean backup. Others aren't so lucky.
Some hacks come in 'low and slow'. In other words, the site could have been compromised well before any outward signs became apparent. So definitely consult a security professional, if you haven't already done so. (Sometimes your host will 'clean' it for you, but miss critical points, and you're back in the same spot later.)
I suppose it couldn't hurt to remove URLs created by the hack. But if they're all gone, resolving as 404 ,they will drop out of the index in a couple weeks or sooner. The main thing is that the site is clean.
If you're sure it's clean, submit the site for review. The guides I've linked mention that it will take several weeks. And once Google has determined the site is clean, you should see any of the 'hacked' and/or 'malware' snippets disappear within a few days.
And I seriously recommend having a security professional review the site and hosting. A security professional will not only help you determine the cause of the problem, but also with mitigation of future risks. Best of luck.
-
Hi Maurice,
To answer this one accurately, we'll need a little more info on what happened. What was changed on your site as a result of the hacking? Were you hit with a manual penalty or is it just algorithmic? What have you done about fixing it so far?
With that info I can be a little more helpful
For some broader advice though, do everything you can to restore your site to its original state and if it has been a manual penalty, definitely provide a detailed account of what happened and what you're doing to fix it via Search Console. If it's just algorithmic, fixing your site and continuing to improve it is going to be your best way to fix it.
Regarding the pages that have been taken down, just make sure Screaming Frog or a similar tool isn't picking up any 404s from them - if it sees no 404s it means there are no remaining internal links to those pages. That being the case, the only 404s will be from external sites which aren't your responsibility. Once this is done, Google will realise fairly quickly (hours to a couple of weeks) that they're actually gone and de-index them.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to index your website pages on Google 2020 ?
Hey! Hopefully, everyone is fine here I tell you some step how you are index your all website pages on Google 2020. I'm already implementing these same steps for my site Boxes Maker. Now Below I'm giving you some steps for indexing your website pages. These are the most important ways to help Google find your pages: Add a sitemap. ... Make sure people know your site. ... Ensure full navigation on your site. ... Apply the indexing application to your homepage. ... Sites that use URL parameters other than URLs or page names may be more difficult to broadcast.
Intermediate & Advanced SEO | | fbowable0 -
Getting Google to index our sitemap
Hi, We have a sitemap on AWS that is retrievable via a url that looks like ours http://sitemap.shipindex.org/sitemap.xml. We have notified Google it exists and it found our 700k urls (we are a database of ship citations with unique urls). However, it will not index them. It has been weeks and nothing. The weird part is that it did do some of them before, it said so, about 26k. Then it said 0. Now that I have redone the sitemap, I can't get google to look at it and I have no idea why. This is really important to us, as we want not just general keywords to find our front page, but we also want specific ship names to show links to us in results. Does anyone have any clues as to how to get Google's attention and index our sitemap? Or even just crawl more of our site? It has done 35k pages crawling, but stopped.
Intermediate & Advanced SEO | | shipindex0 -
Redirecting M Dot Mobile Website to Responsive Design Website Questions
Hi amazing Moz community 🙂 Couldn't find this question anywhere, and knew this was the place to ask! We are helping a client redirect an M Dot website to a Responsive Design website. We want to retain our mobile rankings for keywords. Three questions - We should use 301 redirects from the M Dot website to the new website correct? (not 302s?) How long does it take for Google to understand that we have launched a responsive website? Can we remove the 301 redirects after a few days (if the M Dot website interferes/breaks the new Responsive website)? We have verified an account on Google Search Console for the M Dot website, along with a mobile sitemap that has been submitted and verified. What should we do with this M Dot GSC account? Just delete it? Or keep it and upload the NEW XML Sitemap with the new WWW links (because the website is responsive). THANK YOU!
Intermediate & Advanced SEO | | accpar0 -
Website Indexing Issues - Search Bots will only crawl Homepage of Website, Help!
Hello Moz World, I am stuck on a problem, and wanted to get some insight. When I attempt to use Screaming Spider or SEO Powersuite, the software is only crawling the homepage of my website. I have 17 pages associated with the main domain i.e. example.com/home, example.com/sevices, etc. I've done a bit of investigating, and I have found that my client's website does not have Robot.txt file or a site map. However, under Google Search Console, all of my client's website pages have been indexed. My questions, Why is my software not crawling all of the pages associated with the website? If I integrate a Robot.txt file & sitemap will that resolve the issue? Thanks ahead of time for all of the great responses. B/R Will H.
Intermediate & Advanced SEO | | MarketingChimp100 -
Video SEO for Google
I was wondering what the prime factors were to make something rank for a video on Google. Does anyone have any suggestions? I think that length may be important, but I don't know what the ideal run time is. Hypothetically for local SEO, would I be better off doing a tag like "Mercedes Buffalo NY" or do individual tags of "Mercedes" and "Buffalo" Thanks!
Intermediate & Advanced SEO | | oomdomarketing0 -
April Google Update?
Since April 16 (when Jews ate Matzah) Google hurt one of our clients badly. They are well-known and beloved brand with hundreds of employees and locations across USA.
Intermediate & Advanced SEO | | Elchanan
I can’t see any signal of organic update, or penalty (neither Google Places). No message on GWT Nothing has been changed on and off site. All keywords' ranking are looking like this All tools showing good analysis: MOZ, Barracuda, MajesticSeo Content is good and not duplicated, etc. Do one of you is aware of significant Google update?
What do you think/suggest?0 -
Backlinks from one website to my 3 websites (hosted in 1 c-block) ?
We are making some linkbuilding. And have very nice backlinks offer. So we are planning to put our 3 websites in it. Our 3 websites are on separate IP, but same C-block. Can it be a red flag for google? Can i put my 3 backlinks in one blog post?
Intermediate & Advanced SEO | | bele0 -
Fixing Google Places once Banned
I have a lot of clients who have somehow botched up their Google Places listing, and now are not showing up in local search results. In one particular case, they were using 2 different Gmail accounts and submitted their listing twice by accident. It appears Google has banned them from local search results. How does one undo steps like this and start fresh? Thanks!
Intermediate & Advanced SEO | | ocsearch0