Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Anyone experience google penalties for full-screen pop-ups?
-
Although we always recommend against onload pop-ups for clients, (we feel the effect the user experience) we do have a few clients that insist on them. I was reading this article the other day https://searchenginewatch.com/2016/05/17/how-do-i-make-sure-my-site-is-mobile-friendly/ which lead me to https://support.google.com/webmasters/answer/6101188 and I'm happy to see that Google is going to consider these types of content a downgrade when it comes to rank. My question is 2 fold:
- Has anyone experienced a drop in organic traffic on mobile due to this update?
- and do you think this will include user triggered content like photo galleries, bookings, email sign ups?
We haven't noticed any drops yet but it is something we will be keeping a close eye on in the next little while.
Let's hear what the community has to say

-
Hi, I don't personally have any case studies of sites experiencing a drop in organic traffic on mobile which can be traced to a pop-up interstitial (maybe in part because my clients don't tend to use pop-ups in that way).
When it comes to user-triggered content, I think it depends on a couple things, including how the user arrives at the pop-up and how the pop-up is implemented technically. Google's view of a site's mobile-friendliness is based on the result of a crawl, and so for instance if it's an event that isn't possible to trigger as a crawler, it shouldn't be a problem. I see it being similar to the use of JS navigation for country selection - it becomes an issue when (for instance) Googlebot can't get past a JS popup or drop-down because it can't click on a link to select a country option or to close the window.
This type of situation is often the case for the sorts of popup that occur when the page loads, giving an annoying user experience, rather than because a user has chosen to click on a link to provide an email address (for example). Google have also made clear that the primary concern is around it being a poor user experience, rather than a technical issue.
So I would see it as:
- Interstitial ad or other pop-up that appears on page load = bad.
- Some sort of non-disruptive data entry box like an email form that only appears when a user chooses to open it and which can be bypassed by a crawler = ok.
However! That's just my theory, I don't have data at the moment to prove or disprove that hypothesis. I would love to hear from other people who have other theories or any practical examples of this. Also, if you're not sure how Google perceives a given page, run it through the Mobile-friendly testing tool and they'll tell you.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How long does google takes to crawl a single site ?
lately i have been thinking , when a crawler visits an already visited site or indexed site, whats the duration of its scanning?
Algorithm Updates | | Sam09schulz0 -
Site appearing and disappearing from google serps.
Hi, My website is normally on page 2-3 on google consistently. Over the past month it has been appearing and then completely disappearing from the serps. One day it will be on page 2, then the next day completely missing from the serps. When i check the index it seems to be indexed correctly when doing site:mysite.com. I don't understand why this keeps happening, any experience with this issue? It doesn't seem to be a google dance as far as I can tell. When my other sites dance they typically just go up or down a few ranks for a couple weeks until they stabilize. Not completely fall off the search engine.
Algorithm Updates | | Chris_www0 -
Does Google ignores page title suffix?
Hi all, It's a common practice giving the "brand name" or "brand name & primary keyword" as suffix on EVERY page title. Well then it's just we are giving "primary keyword" across all pages and we expect "homepage" to rank better for that "primary keyword". Still Google ranks the pages accordingly? How Google handles it? The default suffix with primary keyword across all pages will be ignored or devalued by Google for ranking certain pages? Or by the ranking of website improves for "primary keyword" just because it has been added to all page titles?
Algorithm Updates | | vtmoz0 -
How long for google to de-index old pages on my site?
I launched my redesigned website 4 days ago. I submitted a new site map, as well as submitted it to index in search console (google webmasters). I see that when I google my site, My new open graph settings are coming up correct. Still, a lot of my old site pages are definitely still indexed within google. How long will it take for google to drop off or "de-index" my old pages? Due to the way I restructured my website, a lot of the items are no longer available on my site. This is on purpose. I'm a graphic designer, and with the new change, I removed many old portfolio items, as well as any references to web design since I will no longer offering that service. My site is the following:
Algorithm Updates | | rubennunez
http://studio35design.com0 -
Celebrity Profile On The Side of Google For High Profile Person
Hello! When I google "Justin Timberlake" I see web search results and a sidebar. See image below: http://screencast.com/t/qwYeiFZQRzT How does one get their results to display like this? Is this something that Google creates automatically or is it something the celebrity initiates/creates on their behalf. Does the celebrity have any options to choose from as to what displays on this sidebar? What is this called? I look forward to your response. qwYeiFZQRzT
Algorithm Updates | | InternetRep0 -
Deindexed from Google images Sep17th
We have a travel website that has been ranked in Google for 12-14years. The site produces original images with branding on them and have been for years ranking well. There's been no site changes. We have a Moz spamscore 1/17 and Domain Authority 59. Sep 17th all our images just disappeared from Google Image Search. Even searching for our domain with keyword photo results in nothing. I've checked our Search console and no email from Google and I see no postings on Moz and others relating to search algo changes with Images. I'm at a loss here.. does anyone have some advice?
Algorithm Updates | | danta2 -
Proper Way To Submit A Reconsideration Request To Google
Hello, In previous posts, I was speaking about how we were penalized by Google for unnatural links. Basically 50,000 our of our 58,000 links were coming from 4-5 sites with the same exact anchor text and img alt tags. This obviously was causing our issues. Needless to say, I wen through the complete link profile to determine that all of the links besides this were of natrural origins. My question here is what is the accepted protocol of submitting a reinclusion request; For example, how long should it be? Should I disclose that I was in fact using paid links, and now that I removed (or at least nofollowed) them? I want to make sure that the request as good as it should so I can get our rankings up in a timely manner. Also, how long until the request is typically aknowledged? Thanks
Algorithm Updates | | BestOdds0 -
Lost 50% google traffic in one day - panic?
Hi girls + guys, a site of us were hit by a google update or a google penalty. We have lost 50% google traffic in one day (25th april, 2012). (Total visitors in average per day: 6k, yesterday: 3k) It's a german website, so I think google.de (germany) was updated. Our rankings in google.at (austria) are also affected, but it's not that bad as in google.de. We have not done any specific on page seo activities in the last two months. GWT doesn't have any message for us (no critical errors). After my first analyse I can say this: google has indexed 17k pages (thats fine) we are on 1st place with our domain name the last three days, the google traffic went up (+20%), but yesterday it was 50% below average (so -70%) last week we had a very good day, we had twice the traffic than normal, but this calmed down the following days we have lost number no. 1 places at two high traffic keywords. We had these no 1 rankings for years. We have been outranked by two of our competitors, but they have not done any onpage changes. We have lost a lot of positions at a lot of keywords. But there are also keywords which moved up. We have good content, useres are visiting 5 pages in average. No virus, no hacker (no hidden cloaking page) it's an old domain (2002) Lot of (good) inbound links Lot's of likes, g+. Good twitter activty. So, all in all I think it's more likely a ranking algo change than a penalty (a penalty for what reason?) My specific question(s): Is there any "check list" which could help me to find out the reason for this mess? What is the best strategy to regain the positions? New HTML code? New On page seo? (seomoz grades most of our important pages an A) Any idea would be appreciated! Best wishes,
Algorithm Updates | | GeorgFranz
Georg.1