Http and https protocols being indexed for e-commerce website
-
Hi team,
Our new e-commerce website has launched and I've noticed both http and https protocols are being indexed.
Our old website was http with only the necessary pages running https (cart, checkout etc). No https pages were indexed and you couldn't access a https page if you manually typed it into the browser.
We outrank our competition by a mile, so I'm treading carefully here and don't want to undo the progress we made on the old site, so I have a few questions:
1. How exactly do we remove one protocol from the index? We are running on Drupal. We tried a hard redirect from https to http and excluded the relevant pages (cart, login etc from the redirect), but found that you could still access https pages if you we're in the cart (https) and then pressed back on the browser button for example. At that point you could browse the entire site on https.
2. Is the safer option to emulate what we had in place on the old website e.g http with only the necessary pages being https, rather than making the switch to sitewide https?
I've been struggling with this one, so any help would be much appreciated.
Jake S
-
Just checked my GA data and you're right. Referral data from mountainjade.co.nz is there. Thanks for the heads up.
I've decided to make the switch to https, so will be organising that with dev in the coming few weeks. I'll keep you posted!
Cheers for the help again Logan,
I owe ya.
-
Great!
I've decided to make the full switch to https now, rather than wait to do it.
I will report back and let you know how it all goes!
Thanks for your help Laura.
-
I don't know why this didn't cross my mind until now, but having both versions can also mess up your Google Analytics data. Going from one to the other (can't remember which direction) creates a new session. You've probably got a lot of self-referring traffic showing up in your reports.
-
Hey Bas,
My developers share your sentiment!
Both versions of the website can be accessed by both the customer and the bots, but because we use relative urls, it can switch between http and https is a single session. This is one example:
1. Land on the homepage from a google search (http homepage is indexed).
2. Browse site on http. Add something to cart. Go to cart.
3. Cart switches to https. Navigate out of cart back into website.
4. Now urls are all https because the links on our site are relative and don't specify a protocol (e.g customer is in cart and then wants to check contact us page, it's link when clicked is as follows [Contact](/contact us). So it pulls the https protocol as there is not http protocol specified in that contact us link.
Hmmm, it definitely could be effecting UX and conversion.
-
Ideally, you'll migrate the entire site to https, and Cyrus' guide is a good one. Google has some helpful info for an http to https migration at https://support.google.com/webmasters/answer/6073543?hl=en.
The canonical tag solution is for the situation where you can't or don't want to go ahead and switch the whole site over to https right away. Either way, make sure Google knows, either through 301-redirects or canonical tags, that the http and https versions are the same page.
-
Hi Laura,
Wow, when I said we have self referencing canonicals in place (through Drupal Yoast) I hadn't even thought that it could be applying a canonical to the https version of the site aswell.
I just crawled both http and https and as you're right, the following is happening:
http://example.com is canonicalized to http://example.com
https://example.com is canonicalized to https://example.com
But I'm a little confused. In my first post I was looking for help because google was indexing both http and https pages. Are you saying that it's because of these canonicals that google is indexing both? Would it index both even if I didn't have the canonicals in place but still had SSL?
Just to confirm, canonicalizing the http URLs to the https URLs will tell google to fold the http URLs into the https and only index the https version of the site? Would I need to follow the https migration guide by Cyrus when doing this, or is this not really a 'migration' to https as we're not forcing the customer to browse in https?
Bear with me!
-
I agree with the others. I think you should pick a horse and ride it. Indecision is only causing more confusion on Google's part and is going to hurt you in the long run. Google says they prefer HTTPS and I've seen evidence of that. You're already paying for an SSL so you might as well use it to the max.
As Laura said, if you've got self-referring canonical tags on both secure and non-secure URLs, you're setting yourself up for some pretty big issues.
-
Hi Jacob,
I understand the issue. I think that this way you're not making a decision where you really should:
Either you use non-ssl or either you use ssl. To continue with the both is a terrible situation: nobody really knows what the they are supposed to know.For instance: is it possible that someone starts on the thomepage (non-ssl), goes to a product page (ssl) and then to the shopping cart which is again non-ssl? If that is the case you should really check your conversion rate because that in itself might be very damaging as well.
Yours,
Bas -
When you say you currently have self referencing canonicals, is the following happening?
The page http://example.com is canonicalized to http://example.com.
The page https://example.com is canonicalized to https://example.com.
If so, this is the bigger problem because Google sees these as 2 different URLs and may index both of them. Furthermore, you could be splitting backlinks between 2 URLs unnecessarily. This duplicate issue may be part of the reason you saw organic traffic drop when you launched your new site.
If the HTTPS URLs are already being indexed by Google, go ahead and canonicalize the http URLs to the https URLs. In other words, http://example.com will canonicalize to https://example.com.
By setting up the canonical this way, Google will fold the two URLs together and correctly treat them as the same page.
-
Good morning Laura,
Thanks for the advice.
I've replied below to Logan giving a little context. If you could take a look and let me know your thoughts it would be a huge help.
-
Hi again Logan,
I've tossed up whether or not to make the full switch to https for a while now. I'll give you a little background so you understand my position:
When our new website launched, our organic search traffic took a dip of around 15%. It has taken around two months for it to recover (almost). We changed site structure out of necessity but followed best practise to ensure we didn't undo alot of the work we had done with the old website. With the 15% organic rankings dip we saw a corresponding dip in revenue, so what I don't want to do is muddy the waters anymore than they already are by adding more moving parts to the mix (migration / redesign / http to https). And we cannot risk another dip in revenue so close to the first which may come with a full https migration (do you think?).
This is why I'm leaning toward replicating what we had in place on the old website and only forcing https on the necessary pages.
Now that you understand my position, would you still recommend the switch to https? I would love to know your thoughts.
The catch with all of this is I'm not sure exactly how the http https was implemented on the old website. At that point in time I had no need to know.
We currently have self referencing canonicals which you know we need to maintain, particularly on product pages which use URL parameters. We are also using relative links across the entire website.
Therefore, what would be the best solution here? Down the rabbit hole we go...
Thanks for your time,
-
Hi Jacob,
Cyrus Shepard put together a great guide on HTTPS migrations. Since you've already got an SSL, you may as well apply it to the whole site and set your preferred domain as HTTPS (as Laura and Bas mentioned). In the guide, he details the best ways to ensure search engines index the version you want via 301 redirect rules, canonical tags, and XML sitemaps. Don't forget to set up Search Console properties for HTTPS - www and non-www versions and set your preferred domain there as well.
Run this query in Google to monitor what they've got in their index as the canonical domain: info:mountainjade.co.nz
-
Agree with Laura: better to let the https be indexed. Nice links by the way for this topic.
Bas
-
In your case, the best thing to do is set up canonical tags to let Google know which version of the URL should be indexed. That way, it doesn't matter if Google can access the https page, and you won't have the duplicate content problem that you have now.
I can't advise you on the best way to set this up with Drupal, but you'll need to be wary of any type of automatic canonical tags. You may end up with an "http" canonical link on the http page and an "https" canonical link on the https page. That doesn't solve the problem at all.
If you are not already familiar with canonical tags, you can learn more at the links below.
- https://support.google.com/webmasters/answer/139066?hl=en
- https://moz.com/learn/seo/canonicalization
- https://webmasters.googleblog.com/2013/04/5-common-mistakes-with-relcanonical.html
By the way, I would set it up so that Google indexes the https version of your pages rather than the http version.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Restructuring Areas of a Website
Hi We are changing the structure of 2 areas of our site but the URL's won't be changing. We're effectively removing the first category level as it doesn't make much sense: Current structure Cat 1 - http://www.key.co.uk/en/key/cupboards-lockers Cat 2s - http://www.key.co.uk/en/key/lockers & http://www.key.co.uk/en/key/cupboards Cat 3s... New structure will look like Cat 1's http://www.key.co.uk/en/key/lockers & http://www.key.co.uk/en/key/cupboards Cat 2's.... etc The top category 1 doesn't rank for much & the level 2's perform better anyway. Will moving the structure change rankings even though the URLs don't change - just what is assigned to them in the back changes I know if the on-page content changes, things may be affected, but we're minimising this as much as possible. Thank you
Intermediate & Advanced SEO | | BeckyKey0 -
Is something wrong with my index after https switch?
I have previously switched sites to https but this one is behaving a little different. On September 19th I switched to https. I did 301 redirects at the .htaccess, added it to search console, and since we are using Magento I changed the base url. In the past when I have done this the http site index just gradually drops while the https site gradually rises. In early October the http site started to slightly drop but since 10/23 there have been no changes. For the https site it started to increase up until 10/23 then stayed flat. Why have they stayed stuck like that for a month?
Intermediate & Advanced SEO | | Tylerj0 -
Pages are Indexed but not Cached by Google. Why?
Here's an example: I get a 404 error for this: http://webcache.googleusercontent.com/search?q=cache:http://www.qjamba.com/restaurants-coupons/ferguson/mo/all But a search for qjamba restaurant coupons gives a clear result as does this: site:http://www.qjamba.com/restaurants-coupons/ferguson/mo/all What is going on? How can this page be indexed but not in the Google cache? I should make clear that the page is not showing up with any kind of error in webmaster tools, and Google has been crawling pages just fine. This particular page was fetched by Google yesterday with no problems, and even crawled again twice today by Google Yet, no cache.
Intermediate & Advanced SEO | | friendoffood2 -
Ticket Industry E-commerce Duplicate Content Question
Hey everyone, How goes it? I've got a bunch of duplicate content issues flagged in my Moz report and I can't figure out why. We're a ticketing site and the pages that are causing the duplicate content are for events that we no longer offer tickets to, but that we will eventually offer tickets to again. Check these examples out: http://www.charged.fm/mlb-all-star-game-tickets http://www.charged.fm/fiba-world-championship-tickets I realize the content is thin and that these pages basically the same, but I understood that since the Title tags are different that they shouldn't appear to the Goog as duplicate content. Could anyone offer me some insight or solutions to this? Should they be noindexed while the events aren't active? Thanks
Intermediate & Advanced SEO | | keL.A.xT.o1 -
E commerce canonical links: include category structure?
I have a client on shopify. All categories have correct canonical links. however, the links from all menus, category pages, etc. follow this structure: /collections/COLLECTION_NAME/products/PRODUCT_NAME but the canonical link on the above product url is: /products/PRODUCT_NAME I have a feeling this is hurting our product detail page's seo. Our collection pages are ranking fine, but for some reason the detail pages aren't. It could be that they are deeper, but I am trying to make sure nothing big is causing it first before I get into the smaller factors. Any best practices on this?
Intermediate & Advanced SEO | | no6thgear0 -
What should I do when there is no more stock for a product (e-commerce) ?
I´ve several clientes with magento, wp and brazilian Vtex.... usually when a product is out of stock the system allow you to delete or desallow but you will create a 404 erros. There is a plugin to redirect disallow products to home os a personalized page... looks good. But I´ve just realized when you edit the name (and url) of a product it creats automatic redirect of the product... Now I´m wondering never delete or disallow a product page anymore.... always edit with a new product so the redirect can send some PR to the new produtc.... Sounds too stupid or make any sense?
Intermediate & Advanced SEO | | SeoMartin10 -
HTTP Status Bad Request - 404, but also, add a 400 HTTP Status in certain circumstances?
We currently have a custom 404 page set up for our clients, but the developer has it returning a HTTP 200 for the status code. Big no, no. I'm having that fixed right now. My question is, currently, the custom 404 page is only returned for urls with the extension .aspx: For example : ilovepizza.com/pepperni.aspx would return a 404 page because the correct page is ilovepizza.com/pepperoni.aspx Any other format of URL without the extension (example ilovepizza.com/thumbtack) does not trigger the custom 404 page we've created, but it does trigger a server error with a 404 HTTP status page. I want to change this so this type of error also triggers the custom 404 page because it's more user-friendly and would return them to the website. My question: Is there any benefit to making the /thumbtack errors return the custom 404 page but with a 400 Bad Request HTTP Status? Kind of a novice here in those aspects, but does the 400 Bad Request status indicate that it was a user mistake and not a mistake created on the website? Other suggestions?
Intermediate & Advanced SEO | | EEE30 -
Why are so many pages indexed?
We recently launched a new website and it doesn't consist of that many pages. When you do a "site:" search on Google, it shows 1,950 results. Obviously we don't want this to be happening. I have a feeling it's effecting our rankings. Is this just a straight up robots.txt problem? We addressed that a while ago and the number of results aren't going down. It's very possible that we still have it implemented incorrectly. What are we doing wrong and how do we start getting pages "un-indexed"?
Intermediate & Advanced SEO | | MichaelWeisbaum0