Google Crowsourcing Missing Places
-
You may already have seen this in the past week or so, but it's new to me! Check out this screenshot from the bottom of the Local Finder for a search for 'electricians houston':
http://screencast.com/t/NKW3KuxIuPo
I saw this first referenced by Issac Hammelburger at Phil Rozek's G+ Community and see this as yet another Googl-ish thing to do, crowdsourcing data. They are trying to make it easier to add GMB listings, undoubtedly for owners who have never heard of Google My Business, but I've not yet tried the feature out. If you click on the ADD A MISSING PLACE link, you'll be able to input core data about a business. There's also a link to claim the business present.
Has anyone here in our super Local SEO community tried to add a business via this new feature? Are you seeing it in a lot of local finders? What do you think of it?
-
Hi Kristen,
Great question! So sorry, but I have no personal experience to add here about being a Local Guide. These might interest you, though:
https://jakehennett.wordpress.com/2016/01/20/2016-01-20-local-guide-experiences/
https://productforums.google.com/forum/#!topic/maps/_J0EEGiM9cg
https://www.youtube.com/watch?v=whDs4MSumbg
And Mike Blumenthal, I believe, is a Local Guide. He mentions it in the comments of this blog post, but I don't recall ever seeing him blog about it: http://blumenthals.com/blog/2015/01/15/google-replacing-city-experts-with-local-guides-program/
There doesn't seem to be a ton out there about people's personal experiences being Google Local Guides. If anyone in our community is doing this, it would be neat to hear what you think of the program!
-
Hi Kristen,
Local Guides is this program offered by Google: https://www.google.com/local/guides/
I think that's fascinating that there was no call to action to claim the listing! Thank you for letting me know that.
-
Wow! That really was fast. Now, where do you go from here? Are you being directed to claim the listing in order to take control of it, add photos, etc?
So appreciate you following up as you test this out!
-
Oh, wow, Kristen! Two (or three) heads are better than one! I didn't realize that field was one you could type in. You are absolutely correct. Thank you so much for pointing this out, and it will be so interesting to see how long it takes for the listing you've created to appear. Really appreciate this discussion and the little clues being uncovered. Cool!
-
Hey Ira!
Believe it or not, I was going to go fetch that list and republish it here, but then saw you had done so. Thanks a ton! Looking at those categories related to home, private residence, etc. makes me wonder very much what Google has in mind here. Those are not categories in Google's category base so, why include the 5 different iterations of dwellings?
Perhaps they might be some guard against malicious spam? If adding a place has been opened broadly to the public via this feature, wiseacres might add their untidy friend Joe's house to it with a jokey business title of some kind (Joe's Pigsty). Choosing one of the 5 residential categories might immediately alert Google that these are not businesses and should not be accepted? Hmm, maybe.
Or, could it be that Google now wants us to start labeling our homes? That seems very strange to me, but then, why those 5 categories?
You've noticed something quite interesting here, Ira. Thanks for sharing the list.
-
Ah, wasn't even thinking about the fact that you need to provide an address either way, but it definitely seems they are only looking for physical places that people are likely to visit. There is a prominent link to claim the business, but of course that only matter is you are the actual business owner or representative. So as an agency, we have our normal options (which in our case luckily includes Google's GYBO program).
In the case of my flooring contractor, he is still just a prospect, so I thought this might be a great first step. It is pretty rare that I find any established business that is in no way listed in Google Business, but here is the whole list of categories in that can take advantage of this new option:
- Home
- Restaurant
- Bar
- Clothing store
- Homegoods store
- Electronics store
- Supermarket
- Shopping Mall
- Movie Theater
- Gas Station
- School
- Grocery Store
- Cafe
- Hospital
- Doctor
- Pharmacy
- Museum
- Night Club
- Bank
- ATM
- Gym
- Private Home
- House
- Residence
- Private Residence
So, 20 that are actually business categories, focused on food, healthcare, and retail, along with 5 different ways of identifying a living residence rather than business. It will be interesting to learn how effective this method of adding info to Google becomes, and whether they expand it to new categories.
-
Oh, yes, Ira ... even if you are listing an SAB, it has to have a physical address, but then hide it. Only about 20 categories? Wow - that is really a limited data set. That wouldn't even cover core brick-and-mortar enterprises. Hmm!
-
Just to clarify, they actually do have a physical address. So it wasn't that I was trying to add them as a SAB without a physical address, just that the categories are very limited. Other than the 10 or 20 listed in the dropdown, it appears you can't choose any other categories for now.
-
Oh, that's really interesting, Ira! Flooring Contractor is definitely a standard category in Google's category base. The fact that SABs seem to be excluded makes me think about how Google differentiates between what they think of as a 'place' instead of an SAB. SABs, for example, are excluded from the Google Places API, and the reason they gave for this is that SABs aren't 'places'. So, when Google's new feature is asking you to 'add a missing place', it could be that they mean this only in their own, literal way.
Unless they expand to include common SAB categories, looks like this feature may be a no-go for any non-brick-and-mortar enterprise.
Thanks for sharing your experience with this. I guess it's back to the GMB dashboard for your flooring client. Good luck!
-
Interesting... just tried to add a flooring contractor, but there is no relevant category available. The list of categories seems to be very limited, at least at this point. Specifically, service area businesses don't seem to be included yet.
-
Hey Andy & Kristen!
I would just love it, if you get a chance, if you could let us know what kind of turnaround time you see with this. Thanks so much for being willing to share the results of the experiment with the community. Very cool!
-
Not something I have tried Miriam, but I have a new client who would be a good one to try with this as they have just opened a shop that repairs iPhones, iPads etc., and at the moment, have no listings anywhere.
Seems like a useful feature that should get some use
-Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why is a Google Listing Showing Up in a Different Town Than Its Address?
I have a client who runs a dental office on the outskirts of Racine, WI. His address specifically shows up as being in Racine, however, his GMB profile has always showed with the category of "Dentist in Mount Pleasant, WI" displaying below the photos. (Mount Pleasant is the next town over and his office straddles the line between the two towns in Google's overlay map of the town.) Obviously this is frustrating and I'm concerned that his location is hurting his ability to rank in the larger, more populous town of Racine. Have any other SEOs ever encountered this? And if so, how have you approached the issue? Location pages? Mentions of the location more often on the pages? tsLvH2B
Local Listings | | formandfunctionagency1 -
Can I use the same interior photos for multiple stores in Google My Business?
Hi, The company I work for has many store locations across the country. Getting good/quality interior pictures has become very difficult for us. We recently good a Virtual Tour from Google for one of the locations, and they took some really good pictures. According to Google, the "Photos should represent the actual business" and "Represent the real-world business location". My question is: since our stores are VERY similar in the interior, can we use the same pictures for them while we get more pictures? Would Google penalize this? Thanks!
Local Listings | | SO-MarceloOtero0 -
Relocating a Business location on Google My Business
Hello, One of our clinics is moving a couple of miles away from it's current location. Does anyone know the proper steps to take to make the change in Google My Business. I know I can go in and edit all the details, but what becomes of the former listing? If someone were to search by our name and the former street address, is Google going to be smart enough to deliver our new location as the search result? Also, I know there's a Mark Permanently Closed feature, but that's not exactly true. That location didn't "close," it relocated so I'm assuming I should stay away from that feature. Thanks in advance for any insight. Erik
Local Listings | | SmileMoreSEO0 -
Google map listing #2
My website ranks well locally and nationally, but shortly I will be adding a second site to my business. We will be ranking it for different key words but the same location. My question is, is it possible to verify another google + & google maps listing for this site? And, what does google think about having two sites for the same business? Huge thanks in advance for any answers 🙂
Local Listings | | MissThumann0 -
Google My Business: Multiple businesses operating from same address
Hi guys, This seems to be quite common (especially now with "hotdesking" becoming increasingly popular), but I've never had to do local SEO for a business like this before so was just wondering on best practice for a business who shares the same brick-and-mortar location with multiple other businesses. For Google My Business verification, it does seem you just have to get there first. With Google unverifying the first account tied to that address if you attempt to verify another - I don't want to do this, due to the relationship between my client and the verified business in question. Any suggestions?
Local Listings | | Ria_1 -
Removing Unverified Listing From Google
We have an old unverified listing that has our information on it, but we can't get it off google. I told them months ago it was closed, and it is marked as closed in Google...but it still shows up. Moz Local is telling me this is an inconsistency that hurts our local rankings. I went to delete the page from our Google Business/Place, but if I did that, the warning said that I would just not have access to the page, and that the listing would still show up on google. How do I permanently get rid of those thing, so it's not longer an inconsistent listing? Ruben
Local Listings | | KempRugeLawGroup0 -
How to deal with wrong location in Google SERP
Hi, If I understand correctly, Google provides search results based on the location of the user. That's fine, because most of my clients are local. But if I look at my own search results, Google thinks I'm in a totally different town. Most likely based on my IP address. Of course I can solve that for myself, but the same goes for my potential clients. Is there a way to deal with this, from an seo perspective? For instance find out where most of the the IP providers are located and target that location?
Local Listings | | Houdoe1 -
Google is associating the wrong address with my website in SERPs
I've dealt with submitting address change information to Google (and Yelp, YP, etc.) when they have somehow scraped the wrong address or phone number. This is a little different. I work for the parent company with multiple companies of similar names making up the family of companies. What's happening is that people are searching for one of our companies (Lynden Transport) and getting the correct website results to pop up, but the address/phone # shown below the URL and in the local results screen is for one of our other companies (LTI, Inc.). Customers should be seeing a Fife, WA address but instead are seeing one for Lynden, WA. I've attached a marked up screenshot to better those what is happening. At least customers are generally finding their way to our company but it's causing quite a headache for our customer service reps and customers as they get transferred back and forth on the phone, and confusion for customers unfamiliar with our office locations. I've clicked on the "Send Feedback" link at the bottom of Google and explained what was happening, but beyond that I'm not sure what to do. The information presented isn't wrong, it's just being associated with the wrong company. It seems like a Google logic error and not something I can control or edit. Any ideas? moz-ltia.jpg
Local Listings | | RyanD.0