Question about Unpredictability with the Knowledge panel showing up for the same search
-
The people in my client's office get different results when they search for their company name in Google. For example one person ALWAYS gets the right rail knowledge panel with full details about the company while her boss NEVER sees it.
They are both on desktop search.
Rosemary
-
Hi: Thanks for your response.
I am not sure that has anything to do with it because both people are searching for the company name. One person, the person sitting in the office where the headquarters is located sees the knowledge panel, while the other person, sitting in another city does not.
This happens all the time - where one person sees it and the other person does not - for the same phrase.
-
There is also a possibility like Google is testing the knowledge graph against a particular search result to see how people react to it. If it will be useful, Google might display it to more and more users searching for the brand name and if not they might remove the GK where its appearing at the moment.
User’s history can be one of the factor, I am not sure but one thing is definite, there is nothing you should worry about and there is no guarantee that it will be permanent against the search name or not.
Just a thought!
-
This is down to the way Google search works, but there seems to have been an increase recently on this sort of thing. It is mostly about Google trying to identify the best results for the best user, results are getting increasingly dynamic.
I don't believe it's anything to worry about, if you clear the cache on the different PCs the chances are you will find the results will even out and be reading about the same each time, there will normally vary slightly anyway.
The alternative is to use an online checker.
P.S. Make sure you are logged out of Google also prior to clearing the cache.
Trust that helps.
All the best.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Page Replication on Search
Hi. We recently created a Christmas category page on our eCommerce website (christowhome.co.uk). Earlier today, I Googled ‘Christow Christmas Silhouette Lights’ (Christow being the name of our website and Christmas silhouette lights being one of the sub-categories we recently created). I was curious to see how the page appeared on search. Bizarrely, the page appeared multiple times on search (if you click on the link above, it should show you the search results). As you can see, multiple meta titles and descriptions have been created for the same page. This is something that is affecting a number of our Christmas category pages. I don't quite understand why this has happened. We recently added filters to the category. Could the filters be responsible? Any idea how I can prevent this from happening? How I can stop Google indexing these weird replica pages? Many thanks, Dave
Technical SEO | | Davden0 -
Google Enterprise Search Questions
Hi Everybody, A client has asked me to take a look at Google Enterprise Search for them. It has been a few years since I last fooled around with implementing a Google search box on a website, and that was the free version which included off-site results in the results. This appears to be the main page describing the paid product: http://www.google.com/enterprise/search/ I have three questions: The search testing function on the above page doesn't seem to be working. I'm typing in a URL and search term, as prompted, and the page is simply refreshing. It never provides me an example set of results. Is it working for you? This client has a moderately large e-commerce site (about 200 products). Have you implemented Google enterprise search on such a site and are you happy with its performance? The goal here is to let users search for a topic and be returned both product and informational pages. How well does this tool do this? Am I going to need to know any special types of coding (beyond html/css) to implement this? If so, what are they? If you have experience with this product, I would surely appreciate your feedback. Thank you!
Technical SEO | | MiriamEllis0 -
Not showing the right results in Google.de
Hi Moz, I have a question concerning Vintykids.com.
Technical SEO | | B.Great
The site comes in four languages: German on vintykids.com/de Dutch on vintykids.com/nl English on vintykids.com/en French on vintykids.com/fr The German language gives a problem. In Google.de (German Google) the site is completely indexed in German but we also see results in Dutch. So when you do a search in Google.de on their brandname (Vintykids) we see results in Dutch on vintykids.com.
We think we have set the meta's right in the German language on vintykids.com/de and we also managed some links to Vintykids.com/de from good quality and relevant German sites. What can we do further to get vintykids.com/de ranking in Google.de on the brandname? Thank you.0 -
301 redirect and search engines
How long until 301 redirects get recognized by search engines? I noticed my link on Google isn't forwarding over to my new domain even after the 301 redirect. If I go to the site directly, the 301 redirect works. Anyone know how long it takes for search engines to pick it up? Thanks!
Technical SEO | | timeintopixels0 -
Google Search Results and Trailing Slash
I noticed that when I search a page; Google is returning my search results without a trailing slashing. I have my site setup to adding a trailing slash and redirect to one if it is not. So http://www.oxygenconcentratorstore.com/inogen-one-g3 redirects to site:http://www.oxygenconcentratorstore.com/inogen-one-g3/ I just did a search for site:http://www.oxygenconcentratorstore.com/inogen-one-g3/ and the only result is the non-trailing version. See attached. All internal links and sitemap include a trailing slash. Should I be concerned about this?? I am concerned that it could be hurting my search results. Any help or feedback would be awesome. trailingslash.jpg
Technical SEO | | chuck-layton0 -
Google PR Rank Question (s)
Hi
Technical SEO | | damientown
My Google PR rank is still 1/10 (www.abouttownmarketing.com) after 12 weeks of daily SEO work building what I thought were quality back links. Does anyone know how often Google updates its PR rank? Also is it a linear measure or link adwords quality score is it exponential?
Many thanks
Damien0 -
Question about domain redirects
One of my clients has an odd domain redirect situation. See if you can get your head round this: Domain A is set-up as a domain alias of Domain B Entering domain A or domain B takes you to default.asp on domain B. The default.asp includes VB script to check the HTTP_HOST variable. It checks whether the main doman name for domain A is present in the HTTP_HOST and if so redirects it to domain A/sub-folder/index.htm. If not present it redirects to domain B/index.htm. In both cases the redirect uses a response.Redirect clause. I think what is trying to be achieved is to redirect requests to Domain A to a sub-folder of Domain B. It works but seems extremely convoluted. Can anyone see problems with this set-up? Will link juice be lost along the redirect paths?
Technical SEO | | bjalc20110