Site not showing up in search - was hacked - huge comment spam - cannot connect Webmaster tools
-
Hi Moz Community
A new client approached me yesterday for help with their site that used to rank well for their designated keywords, but now is not doing well. Actually, they are not on Google at all. It's like they were removed by Google. There are not reference to them when searching with "site: url".
I investigated further and discovered the likely problem . . . 26 000 spam comments! All these comments have been removed now. I clean up this Wordpress site pretty well.
However, I want to connect it now to Google webmaster tools. I have admin access to the WP site, but not ftp. So I tried using Yoast to connect. Google failed to verify the site. So the I used a file uploading console to upload the Google html code instead. I check that the code is there. And Google still fails to verify the site.
It is as if Google is so angry with this domain that they have wiped it completely from search and refuse to have any dealings with it at all. That said, I did run the "malware" check or "dangerous content" check with them that did not bring back any problems.
I'm leaning towards the idea that this is a "cursed" domain in Google and that my client's best course of action is to build her business around and other domain instead. And then point that old domain to the new domain, hopefully without attracting any bad karma in that process (advice on that step would be appreciated).
Anyone have an idea as to what is going on here?
-
HI Alistair,
I don't think that is because Google is so Angry and its not letting you verify your site in search engine consule. There might be some technical issue or anyother possibel reason. such as, your server might be not responding to Google bot or Google is unable to connect with your server.
In addtion to that if its download is not redirecting.
There are other option available for you to verify the site, I am sure, you're femiliar with those but i reckon to use via domain name provider.Moreover, before you submit site, make sure your site is fully secure.
I hope this will help.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Breaking up a site into multiple sites
Hi, I am working on plan to divide up mid-number DA website into multiple sites. So the current site's content will be divided up among these new sites. We can't share anything going forward because each site will be independent. The current homepage will change to just link out to the new sites and have minimal content. I am thinking the websites will take a hit in rankings but I don't know how much and how long the drop will last. I know if you redirect an entire domain to a new domain the impact is negligible but in this case I'm only redirecting parts of a site to a new domain. Say we rank #1 for "blue widget" on the current site. That page is going to be redirected to new site and new domain. How much of a drop can we expect? How hard will it be to rank for other new keywords say "purple widget" that we don't have now? How much link juice can i expect to pass from current website to new websites? Thank you in advance.
Intermediate & Advanced SEO | | timdavis0 -
Wrong Search words coming in search console
Hey there, My website All good but, in webmaster Search console some bad Queries(search terms) coming which is totally different from website. I want to make sure, is that harmful for my website traffic, as well as keywords Ranking?? How should i stop them to be crawl, ?? can any help for this query.?? i have attached screenshot of that, please check & help out, http://prntscr.com/cmusoq Thnx in advance.
Intermediate & Advanced SEO | | poojaverify060 -
Huge drop in rankings for specialist life insurance site
I work with a site who specialise in life insurance for people with pre-existing medical conditions - http://goo.gl/Drwre6. The site has ranked really well historically, but was hit hard on 16th June when we saw an almost 100% drop in rankings overnight. We picked up on quite a few issues straight away and rectified these. A list of steps we've taken so far are below: removed CSS & JS files from robots.txt changed hosting provider back, as it had recently been moved somewhere new updated copy on main landing pages to remove small amounts that were duplicated requested removal of some suspicious looking backlinks and submitted a disavow found and removed a test site that was live and indexable found an external site that had scraped copy from our site - requested removal (this site is no longer live) cleaned up any 404 and ensured all redirects are working correctly updated the diabetes page to include more valuable info - including linking out to authority sites After taking all these steps, we have still seen no improvement. It could be that Google just hasn't yet re-crawled the site to take the changes into account...? We're aware of one other site in our industry that has noticed a drop in rankings in the last couple of months, but a number of our competitors are still ranking well for our target terms. We wonder if the site was caught up in the Payday Loans update, as the timings almost line up. Other sites with spammy medical content seem to have been hit, so we wonder if the "medical" type content on our site could have been penalised? Incredibly frustrating if so, as it's a valid, genuine service being offered! Really at a bit of a loss as to what to do next, so any help would be hugely appreciated! Katie
Intermediate & Advanced SEO | | Digirank0 -
Organic search data not representative of site Authority, need advice
Hi, I seeking some advice, I have an organic search issue, I would like to figure out if there is any reason why my site www.aatravel.co.za would not be doing well in the rankings? This domain is more powerful than a previous Domain we had, 51 versus 37 according to MOZ, but despite this it is not ranking nearly as well. There are a few things to consider. The domain was owned by us then got taken away about 3 years ago and then 301ed to a completely new site, then it was 404ed for about a year before we got it back, and now we have it back and have populated it with the same data as the less powerful Domain www.aaholidays.co.za. I believe that most of the AA Travel Authority comes from a stronger backlink profile. Why would this now 2 month after we reskinned and converted 301s back not be ranking as highly? Is there an issue with old site structure and google not passing through the 301 link juice from old pages that have links to the new ones(we have 301ed them)? Also I have 301ed the old aaholidays.co.za site to this one as the new home of AA Travel, that organic traffic was at about 8 000 visits a month, and the new site is at about 2 300. Has Google sandboxed the Domain for a certain period of time, or is there something else that may be the matter?
Intermediate & Advanced SEO | | ProsperoDigital0 -
Why is Google Webmaster Tools reporting a massive increase in 404s?
Several weeks back, we launched a new website, replacing a legacy system moving it to a new server. With the site transition, webroke some of the old URLs, but it didn't seem to be too much concern. We blocked ones I knew should be blocked in robots.txt, 301 redirected as much duplicate data and used canonical tags as far as I could (which is still an ongoing process), and simply returned 404 for any others that should have never really been there. For the last months, I've been monitoring the 404s Google reports in Web Master Tootls (WMT) and while we had a few hundred due to the gradual removal duplicate data, I wasn't too concerned. I've been generating updated sitemaps for Google multiple times a week with any updated URLs. Then WMT started to report a massive increase in 404s, somewhere around 25,000 404s per day (making it impossible for me to keep up). The sitemap.xml has new URL only but it seems that Google still uses the old sitemap from before the launch. The reported sources of 404s (in WMT) don't exist anylonger. They all are coming from the old site. I attached a screenshot showing the drastic increase in 404s. What could possibly cause this problem? wmt-massive-404s.png
Intermediate & Advanced SEO | | sonetseo0 -
This site got hit but why..?
I am currently looking at taking on a small project website which was recently hit but we are really at a loss as to why so I wanted to open this up to the floor and see if anyone else had some thoughts or theories to add. The site is Howtotradecommodities.co.uk and the site appeared to be hit by Penguin because sure enough it drops from several hundred visitors a day to less than 50. Nothing was changed about the website, and looking at the Analytics it bumbled along at a less than 50 visitors a day. On June 25th when Panda 3.8 hit, the site saw traffic increase to between 80-100 visitors a day and steadily increases almost to pre-penguin levels. On August 9th/10th, traffic drops off the face of the planet once again. This site has some amazing links http://techcrunch.com/2012/02/04/algorithmsdata-vs-analystsreports-fight/
Intermediate & Advanced SEO | | JamesAgate
http://as.exeter.ac.uk/library/using/help/business/researchingfinance/stockmarket/ That were earned entirely naturally/editorially. I know these aren't "get out of jail free cards" but the rest of the profile isn't that bad either. Normally you can look at a link profile and say "Yep, this link and that link are a bit questionable" but beyond some slightly off-topic guest blogging done a while back before I was looking to get involved in the project there really isn't anything all that fruity about the links in my opinion. I know that the site design needs some work but the content is of a high standard and it covers its topic (commodities) in a very comprehensive and authoritative way. In my opinion, (I'm not biased yet because it isn't my site) this site genuinely deserves to rank. As far as I know, this site has received no unnatural link warnings. I am hoping this is just a case of us having looked at this for too long and it will be a couple of obvious/glaring fixes to someone with a fresh pair of eyes. Does anyone have any insights into what the solution might be? [UPDATE] after responses from a few folks I decided to update the thread with progress I made on investigating the situation. After plugging the domain into Open Site Explorer I can see quite a few links that didn't show up in Link Research Tools (which is odd as I thought LRT was powered by mozscape but anyway... shows the need for multiple tools). It does seem like someone in the past has been a little trigger happy with building links to some of the inner pages.0 -
New links not showing in site explorer ?
I have built links to my site this past month that I know are live and in place and some do follow and some no follow ... Are the no follow links just not going to show up in my site explorer data ? And the others - why would they not be showing up yet ? SeoMoz updated thier link data aug 1st , my site has been crawled since then , but this new work I have done for link building have not shown up - None of them ? Its like I did not do any work ? how long could it take for them to show up and affect my site trust ect ? Also is there anything I vould be doing to speed the process up of having the new links found ?
Intermediate & Advanced SEO | | jlane90 -
Splitting a Site into Two Sites for SEO Purposes
I have a client that owns a business that really could be easily divided into two separate business in terms of SEO. Right now his web site covers both divisions of his business. He gets about 5500 visitors a month. The majority go to one part of his business and around 600 each month go to the other. So about 11% I'm considering breaking off this 11% and putting it on an entirely different domain name. I think I could rank better for this 11%. The site would only be SEO'd for this particular division of the company. The keywords would not be in competition with each other. I would of course link the two web sites and watch that I don't run into any duplicate content issues. I worry about placing the redirects from the pages that I remove to the new pages. I know Google is not a fan of redirects. Then I also worry about the eventual drop in traffic to the main site now. How big of a factor is traffic in rankings? Other challenges include that the business services 4 major metropolitan areas. Would you do this? Have you done this? How did it work? Any suggestions?
Intermediate & Advanced SEO | | MSWD0