Information Not Syncing
-
Moz is telling me that the website address on our Facebook account is incorrect, however, when I click the link to correct the information, it is already what it should be. Any thoughts on this?
Thanks!
-
We'll work to get the page official. Thank you.
-
Hello!
You will want to create an official Facebook page so Facebook can return the correct information. Data from unofficial pages do not remain consistent and can cause inaccuracy to spread. Our tool will return data directly contained in Facebook's API database so what you see in the front-end could take a while to update. But definitely create an official page and remove any unofficial ones or merge them.
-
Hi there.
You might be missing trailing slash or something like that or, if you use a link, which is not direct (like short URL), it might be redirecting. Eg.: fb.com/company instead of facebook.com/company
Also, make sure to include https and www.
If nothing helps, post your link here, so we see the "patient"
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Apple Maps isn't syncing
Hi there! I have been using Mozlocal for a local client for a few months now. They recently opened, so I began the syncing process a few weeks ago. Apple Maps is reporting as synced when I view it in my Listings, but when viewing the actual listing on Apple Maps, the hours are very wrong. It is an important time of year for this business, and appearing as not open for 6 days a week is not great. Is there anything else I can do through Mozlocal to get this listing fully synced?
Moz Local | | Beth_Shockley0 -
Unsolved Google not Syncing
My google locations(hours, ect) are not syncing like they did with Yext. Everything is connected.
Moz Local | | jsopko1280 -
Bing Not Syncing on MOZ Local
It shows Bing is synced, but it does not display the correct data. Any suggestions?
Moz Local | | WebMarkets0 -
How to Sync Hot Frog with Moz Listing score
Hi, I have a Client who owns two restaurant locations. And have been updating and verifying their listings while using Moz's Listing Scores to validate improvements. 1st Locations' Moz listing score can be found here: https://goo.gl/h17VZj 2nd Locations' score can be found here: https://goo.gl/ZnQMpi Both have Hot Frog Listings 1st Locations Hot Frog Account: https://www.hotfrog.com/business/nv/henderson/me-gusta-tacos_43095742 2nd Hot Frog Account https://www.hotfrog.com/business/nv/las-vegas/me-gusta-tacos One thing is that although I have created a Hot Frog account for the 1st location, the Hot Frog account does not propagate with Moz's Listing analysis. On the other hand, the Second Location's Moz Listing shows that there is indeed a Hot Frog Account Not sure why one shows up, while the other does not. ZaULBWm d8aPpbG
Moz Local | | Sociable_Bistro1 -
Can I sync our local listing in Moz with a Google My Busines listing when there are multiple GMB listings?
We working a healthcare facility that has over 30 listings set up in Google My Business, individual listings for each doctor and other healthcare professionals. We are trying to sync with Google My Business, but continue to receive a message about being unable to validate the listing. We've ensured that the information matches in each listing. Has anyone else experienced this? If so, any advice on how to get it to sync. I've looked through support documents and not found anything that has helped.
Moz Local | | Vivid_Image0 -
Moz information (Rankings, Search Visibility, etc.) not working
Good afternoon! I had a quick concern / question that I wanted to ask the community. One of my campaigns hasn't moved at all since we put them into our account. Everything has stayed static: 0.00% Search Visibility, 0 Keywords Ranking, 0 Moved Up, 0 Moved Down, etc., They have been in Moz for roughly a month now. Does anyone know what might be happening? We are trying to get solid data for our client, but we can't seem to get Moz to index it, perhaps? Let me know what you think!Â
Moz Local | | TaylorRHawkins
Thanks!Â
Taylor1 -
Our Google my business listings aren't syncing with Moz listings. I've tried importing them but nothing happens. Anyone know what the problem could be?
We have a professional level subscription for 5 company listings on Moz Local. These listings seem to have synced everywhere except for Google My Business. 1 out of 5 of these synced with Google My Business. When I try to import the listings that aren't synced, nothing happens. I would try the option "push to Google my Business" but we already have listings there. Any ideas about why these aren't importing/syncing?
Moz Local | | Data_Foundry0 -
Is there automatic sync between GA and Moz?
Hi, i have attached my google analytics account here , so moz gonna fetch all my business listings here. Now i have a doubt that , suppose if i update My google business , will be automatically updated here ? or do i have to do some process here to get it updated? Thanks in advance.
Moz Local | | Prodio0