Citations & Snack Pack
-
One of our clients have two business names. Alpha Paving Industries and Alpha Roofing Industries. -- both have the same address.
Couple questions-
1.They changed their address a few months ago. On your listing for both companies ...you show a "Suite A". Google and Facebook do not that the "suite A"....why does it show up still?
2. One each- there are inconsistencies. On Alpha Paving, Alpha Roofing shows up...same thing with Alpha Roofing, Alpha Paving shows up as inconsistent. This affects the score I imagine? How can it be resolved so the inconsistencies are gone.
3. To get on the "snack pack" your citations have to be perfect. Will this keep both Alpha Paving and Alpha Roofing from getting in the "snack pack"?
Thanks you!
Craig
-
Hi Brett!
I'm so sorry - I didn't see you had replied until just now. Okay, so as I understand it, you are using Moz Local to manage the listing for these 2 legally distinct businesses. While I want to be sure I've mentioned that Google doesn't actually pay any attention to suite numbers, I do think you have some important questions here that you'll get the best, most customized answers on if you get in touch with a Helpster at help@moz.com so that they are looking directly at your account. Please, shoot your questions that way and you will receive a speedy and custom reply, based on your own listings instead of any general advice I can give not looking at your actual account. Hope this helps!
-
separate licenses and different phone numbers
-
So, they have a large building - one side of the building is the Roofing Group and the other is a Paving Group. There was an issue with Google and they suspended "roofing" because the address where the same. However, the did legally get the state involved and now one is a "suite 100" and the other is "suite 200". We send the info to Google and they approved both and are active. We made this change with moz local a few days ago and hope it will keep them separated.
-
Hey Craig,
These are good questions. Before I reply in full, I want to ask - are you saying that you client has built separate sets of local businesses for the roofing and paving companies? In other words, one set of listing for roofing and another for paving? And, secondly, are these 2 legally distinct businesses that have been legally registered with separate licenses and do they have separate phone numbers? Please, share what you can. Thanks!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Using PO Box/Virtual Address for local citations, but not GMB?
Hello. So, I am aware that it is in violation of Google My Bussiness's terms of service to use register a PO box/virtual address with GMB, but is it problematic to use such addresses for general link building with local citations, such as local directories and resource pages? Would the cons outweigh the pros (more backlinks)? And what about using one of these kinds of addresses on my website, but not GMB? Is it all so interrelated nowadays that I should steer clear of publishing a virtual address anywhere? That just seems hard to wrap my head around as PO Boxes have served a valuable function for small businesses for some 150 years. Thank you, Jon
Local Listings | | custardextract0 -
Has anyone tried using AMP links in Google Business Listings?
We have a client with multiple locations, and Google Business listings for each location. We've also created AMP pages for each of those location landing pages, and they're ranking on page one of their main queries, just below the local pack. We're wondering if anyone has tried pointing a GMB website listing at an AMP page, or if there are considerations to keep in mind before testing it out. So far, we've discussed whether to use the AMP url (amp.domain.com) or the Google viewer url (google.com/amp/s/amp.domain.com), and potential concerns for desktop users.
Local Listings | | WompM0 -
Changing the business name in citations and GMB
In Australia, some businesses are Pty Ltd (Proprietary Limited) hence, their business name ends with xxx Pty Ltd. How accurate do we have to be when building citations or updating citations that Pty Ltd is included in the business name? We've got clients who have left out Pty Ltd in their previously built citations and we're wondering if it's worth the time to actually update them to include Pty Ltd. Also, does changing a business name affect its rankings? This is more than just "Pty Ltd", it's changing from XYZ to ABC. We've previously had to change a client's address on their GMB and this had a negative effect on the client's rankings. Will changing the business name have an adverse effect? Thank you in advance for your advices!
Local Listings | | Gavo1 -
Google Local Changes Randomly & Our Site Keeps Dropping Off Search
I work for a university where we have 2 law schools. We have our one school on the other side of the state that has been around for a very long time, and then a newer school that is right on our main campus that has been around for about 5 - 10 years now. The newer of the 2 schools is having so much trouble being able to claim the name of the school in google search. If you type in the name of the school the other school (the one that has been around longer) was coming up in the google local on the right of the screen and their web URL was never showing up in search. This is a huge problem because the accreditations of the 2 schools are different, and students are showing up at the wrong school for their interviews. Search will only show a domain name that used to be owned by the older school but now gives information for both of the schools. So it'll show up in search results, but only under that other domain and not their own domain that has their name in the domain name. This school has an updated google mybusiness listing, and a google+ page with the correct listing. I've added some schema data around the business address on their site and JSON for the google+ page, and have re-indexed their sitemap a few times after some changes have been made and we are using their name more in the site. This fixed everything for a short while and we were getting the appropriate google local listing and their site was appearing in search results above the site that advertised both schools. Now, after about 3 months, it has reverted. I had the older school showing up in the google local, and the site that advertises both schools is the ONLY domain appearing. I've re-indexed the site after finding out that Drupal's timestamps that they automatically add to sitemaps aren't optimized for how google reads it. This has gotten the local listing back, but I still have the wrong domain appearing, it is the one advertises both schools instead of the domain that has this school's information. I don't mind that the one advertising both shows up, but if a user is searching for that particular school I would really like to get that domain to appear first above the one advertising both schools and the older school. Right now the new school isn't even in search results except for being under the site that advertises both. I wasn't sure if this was something that Moz Local could help me fix by adding the listing across the web, or if there is something else on the sites I can be doing to help them solidify their name in google search/local. Also - is this subdomain that is advertising both of them hurting them or help them? I was thinking about taking that domain down to one page that acts as a direction source to the 2 domains rather than having a ton of information and keywords that take over the results for their name since that domain is older (and used to be associated with the old school only before the new school was built) Thank you for any advice on this issue as I'm still pretty new to SEO and to the university. Thanks again!
Local Listings | | amaray4030 -
Why are my citations not showing up?
We're managing a website for a client and decided to use Yext to build citations. We've gone through and manually verified that they are live. Moz Local cannot find this website or the citations, nor could Ahrefs, or Majestic. Google has indexed 154 pages of the website, Bing has indexed 10. This dealer has two websites (I know that's a faux pas, it's by client request), so that they can "test" our website before giving up their old one. They're tied to the same NAP, but have different web addresses. We got permission to claim the listings for the website we sent live and put them up about two months ago. I can't figure out for the life of me why none of my tools will verify the existence of this website and the citations. I checked for a no index and no follow command in the HTML (which shouldn't be a problem because Google has indexed the site) and it was clean. The only thing I can think of is that the old site is getting credit for the citations even though we've listed a different website address. Can anyone verify this?
Local Listings | | jtaylormoon0 -
Local citations from business directories in other countries
Hi all, I normally work for clients in my home county (The Netherlands) and with local citation building I focus on Dutch websites or well know .com websites in the Netherlands. My rule of thumb kinda was, if it’s not known in the Netherlands it isn’t worth getting mentioned there. Since The Netherlands are pretty small and I think Google ain’t perfect I was wondering if it makes sense to list a Dutch business on any .com business listings that are internationally big, but aren’t well known in the Netherlands. Two reasons that got me thinking this direction: A big well known Dutch company offers a service such as Moz local and did integrate their service with several international business listing websites that I never heard off, since these business directories focus themselves on other parts of the world. Google ain’t perfect and I think they got more budget to identify trustworthy business directories with an international focus or a focus on America then with a focus on The Netherlands. So I’m wondering if it makes any sense to list a Dutch business on let’s say the top 20 international business directories (although these directories don’t have any brand recognition in The Netherlands).
Local Listings | | Bob_van_Biezen0 -
New design for Googles Local Search results. No more "7 Pack"
Hello MOZ-People,
Local Listings | | Andre-S
since yesterday I see (here in germany) for many keywords, that the local results in Google (the so called "7 Pack") is just a "3 Pack". AND, and this leads to my question, for keywords that suggest Google that you want to rent a vacation home, I see the possibility to enter the dates for arrival and departure (see the pic). But for now, it seems that changeing the dates has no impact on the results. Has anyone a clue, what Google has in mind with these dates? Is the an official Google response I have missed? Thank you for your answers. Best regards
André 9pIG7CV1 -
Getting Google To Correct Your Citation
Over the last few months, I have done everything other than drive out to California and bring google flowers to get them to edit the stupid zipcode for our downtown Tampa office. Does anyone have any experience getting these types of situations corrected? I'm at a total loss, and I do not know what else I can do. Extremely frustrated...but always grateful, Ruben
Local Listings | | KempRugeLawGroup0