Validation needed - listing not found on google or facebook, but I'm looking at my google my business listing. Whats going on?

[LiL_C-bus]

It is telling me "we were unable to validate the following listings with google or facebook", but the information matches my google my business listing exactly (for as much as I can tell) why won't it let me validate? I know I have a google my business listing as I am the manager of it and i synced it to moz local via google my business. So why is it not validating when i know for a fact it is listed in Google?

Sharper Impressions Painting Inc 6292 Valleyview Dr, Fishers, IN 46038  (317)423-0230.

My other 4 sharper impressions listings were validated (even the kansas city one that is still waiting to be verified on google my business) so I am at a loss as to why this one will not validate.

Please advise.

[GleamingGlass]

• Did you ever figure this out? I'm having the same problem, and my Facebook page has been live for a couple years. The  information on the fb page is complete, and it matches the info on everything else. My Facebook page is: https://www.facebook.com/GleamingGlass/

[moz_support]

Sorry for the trouble! A verified Facebook or Google listing must meet certain requirements to be used as a validation source. You can find those requirements here: https://moz.com/help/guides/local/listing#frequently-asked-questions

If your Google listing meets all those requirements, then a failure to validate usually means Google is simply not making the location available in their Google Places database. In that event, there's unfortunately not much we can do from our end to force it to surface. You would need to reach out to Google to inquire about it.

If you're still not quite sure why we can't pick up your Google listing, we can help investigate if you send us a link to the page at help@moz.com. Thanks!