Has Anyone Seen A Correlation Of An Increase/Decrease in Organic Rankings After Becoming BBB Accredited?
-
This question pertains to local SEO, and businesses that want to rank for a certain city, service area or metro.
In looking at Ahrefs, it appears businesses that are BBB Accredited will get multiple "nofollow" links and possibly 1 "dofollow" link (on their actual profile), however businesses that only have a free (non-accredited) profile, only got a "nofollow link" and no "dofollow links". While it is definitely not a silver bullet and this is not always the case, in examing hundreds of local SERPS throughout 4-5 years in the SEO biz, there does seem to be some sort of correlation between businesses that are BBB accredited and also have their "BBB accreditation" badge with a link on their website.
Has anyone seen similar results or correlations for local SEO where they live? Is this a coincidence/anomaly?
-
Correct, and yes the trust factor definitely makes sense to me. I just didn't know if anyone had a case study or experience of a business that wasn't doing much SEO, decided to get BBB Accredited, embedded the BBB badge on their website, and then saw a change in rankings due to it.
I have never used the BBB to search a business either and think that it may be more of a correlation than a causation, as a business that decides to get BBB accredited is also probably investing in SEO, a blog, other high DA directory listing, content marketing or a combination of marketing efforts that could be leading to high local rankings.
-
Hi Nicholas,
Interesting topic! If I'm understanding this right, you're hypothesizing that local businesses with BBB accreditation and a BBB badge rank higher organically. Is that right?
To be totally honest, the BBB has always been a bit of a mystery to me. It could have something to do with my age (40s) that, despite my association of this brand with business ratings, I have never, ever personally looked up a business on the BBB. It could be that older people rely on this more as a trust signal.
What I do wonder about is whether what you've observed might be that a business which is taking pains to get the BBB accreditation and put the badge on the website might be making more general SEO efforts, as a rule. Maybe they are more active in their content publication as well. Maybe they've earned more links.
On the other hand, we do know the emphasis Google places on the thing we call "trust", so while I'd be leery of saying that BBB accreditation correlates with higher rankings, it would be shortsighted to claim that I or anyone else knows all of the exact factors from which Google derives trust. Could BBB accreditation be among them? Sure!
But, that being said, I really hope we'll receive more input from the community here. Maybe someone else will have noticed what you have. I hope so!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why is my local page is ranking better than yellow pages for that particular search?
My search query is "façadier bastogne" in google.be which in English would translate as "plasterer" and bastogne being the local city I am targeting. I can't seem to understand why my site peintre-plafonneur-facadier-bastogne.be/fr would rank higher than our local directory "Pages d'or" (Yellow Pages) which has a high DA and almost always ranks first for similar searches as "peintre bastogne" (painter)? Not to mention my site was created by Pages d'Or. How did they manage to rank this so high whereas if you look at it you'll see that they have not made any SEO work on it whatsoever. Could anyone help me understand this or tell me which way to look in order to get that information? I really need this as I am paying a lot to this directory for my site and was planning to launch my own WordPress website.
Local Listings | | Thomaspdt1 -
Ranking for a service website that offers to a large geographic region. Micro sites, one site, google ads, etc?
Hi there I currently have a client that has a service that offers to a wide metropolitan geographic region. Currently we offer location detection when they hit the site. I'm curious what the best method going forward would be. This client is coming from a PPC initially but I've sold them on a longer term goal with organic SEO (local) . So my question is what is the best method for ground up web creation when offering a service that services multiple areas within the same metropolitan region? Bonus questions anyone using Flat CMS's?
Local Listings | | swagseo1 -
Google Knowledge Graph Missing Telephone Information/Multiple Locations
Does anyone have experience correcting the Google branded knowledge graph for a local listing? We have an issue with the knowledge graph not displaying telephone numbers on a clients local knowledge graph panel in the SERPs (for desktop searches). We manage over 1,500 local listings for the same company and the majority of those listings display telephone numbers on the right hand side of the branded knowledge graph panel. However, a handful do not display a telephone number. If you click through the map section of the knowledge graph panel, into the Google Maps/Google My Business page the numbers are listed, they are just not showing up on the knowledge graph panel in the SERPs. The local numbers are listed on the Google My Business page. Does anyone have any experience with this and can recommend what other items we should check for that could help get the numbers to show up on the on the knowledge graph panel in the SERPs? Thanks for the help!
Local Listings | | lunavista-comm0 -
Do you need contact details (NAP) on every page of your website for local search ranking ?
We’ve got a clients site which doesn't have the contact details on every page, all the contact details are on the /contact page which is using the schema.org local business markup Some sites that our outranking us locally have their contact details on all pages, where as others only have it on the contact page also. Is having your contact details on every page a ranking factor for local search ?
Local Listings | | mike8780 -
Moz Local is saying a 800 is not okay...does it really negatively impact citations/rankings?
So I was considering using Moz Local to help improve the visibility of one of my clients who is trying to improve their local SEO (they only have one business location). When I submitted my existing client's listing there was an automated popup that read: Sorry, we're unable to update this listing right now Toll-free number detected Many of the partners to which Moz Local submits your data do not accept toll-free lines as primary phone numbers. Choosing a local phone number may also be better for rankings and increase the number of calls you get from local search customers. Is is true that having a "local phone number" can result in better rankings? Is there any articles/studies/evidence to support this? Also are there any discounts out there for first time Moz Local users?
Local Listings | | RosemaryB0 -
Local Rankings for Second Business Location in the SAME City
I have an issue regarding local rankings for multiple locations within the SAME city, and I'm hoping to start a productive discussion about the various options for helping a second location gain visibility in the local pack. Here's the context…My business is an electronic cigarette shop in New Orleans, called Crescent City Vape. Our first location (Uptown) opened up a year ago and ranks very well in the local-pack as well as organic results for target keywords, as well as brand terms. Our second location opened up 2 months ago, also in New Orleans (Lower Garden District), about 3 miles away from the first shop. This shop, however, is not visible locally or organically, unless we get extremely specific with a branded search query like "Crescent City Vape Lower Garden District" or "Crescent City Vape St. Charles Ave." It does not rank locally for "Crescent City Vape" or "Crescent City Vape New Orleans" We have one website: crescentcityvape.com -- and both shops have a location landing page on the main site: crescentcityvape.com/uptown
Local Listings | | djreich
crescentcityvape.com/lower-garden However, when we launched our local SEO work for the first shop, we used the homepage as the URL in Google+ Local, as well as all of our citations. When we launched the second shop, we used the location landing page as the URL for G+ and all of our citations. We also added a location modifier to the business name on G+ Local: Crescent City Vape - Lower Garden District Both shops have 5+ reviews on Google+ Local, and both shops have citation profiles that are better than any other competitor. I'm confident that the local SEO basics are covered…and this is evident from the solid local and organic rankings for the original shop. My concern isn't that the second shop is ranking worse than the first. I expected this. But I am very concerned that the second shop doesn't even rank for a branded search like "Crescent City Vape." You have to get unrealistically specific with local descriptors to see the G+ local result for the second shop. e.g. "Crescent City Vape Lower Garden District". Here are some of the options and questions I've been pondering. Would love anyone's thoughts on what's worth trying and what might be too risky…since obviously I do not want to sacrifice rankings for the original shop. Changing the G+ URL of the second shop to the homepage (rather than that local landing page). In this case, G+ pages for both locations would link to the homepage. Then updating Moz Local and other citations accordingly with the URL as the homepage. My concern is that this will end up hurting rankings for the original shop more than helping rankings for the second shop. Removing the location modifier from the second shop's Google+ Local business name. When you google "Starbucks" or "McDonalds" you get a local-pack that usually includes 3 of their locations in the pack, and none have location modifiers. I'm wondering if the modifier is sending the wrong signal, because right now, when you Google "Crescent City Vape" only the original location shows up with a local result. Changing the modifier for the second shop's Google+ Local business name to something like "Crescent City Vape: New Orleans E-Cigs". Some of our competitors have added keywords to their G+ names and it's been effective for them. I know this is not aligned with Google guidelines, and may be a risky play. We don't have anything to lose with the second location if we try this…However, is there any chance this would negatively affect our original shop's rankings (since it's the same domain)? If we went in this direction, should I update our citations accordingly? And build new ones with this new "name"? Does page authority of the business URL have an impact on G+ Local rankings? i.e. would building quality links to the local landing page have much of an impact? i.e. is that a productive use of time and resources, as opposed to promoting the homepage and other more important landing pages? Appreciate your thoughts and feedback! Hopefully this discussion will be helpful for other businesses trying to rank for more than one location in the same city. Thanks!0 -
Google Local: When moving locations, is a new website/content needed?
I've effectively moved companies before, but I've heard that ranking locally in a competitive market after an address move it is necessary to redesign the entire website/content/domain as Google associates the old website/content/domain with the old location. Is this true? Does anyone have any direct experience with this? NOTE- I have updated citations across the internet and have regular social signals going to the new location, and this has been the case for almost 6 months now.
Local Listings | | mgordon0 -
Ethics questions / discussion on SEO
Please forgive me if I'm asking too many questions. I'm new to MOZ and have a little bit of experience with SEO, but not that much at all. The question of the day pertains to using keywords that refer to another brand in order to bring search traffic to your site as well as compete on searches against your competitor. I'm certain this is not a unique case, however; it's early in the morning and my brain isn't working well enough to come up with a comparable example, so I will use my own situation. "Pop Warner" is a youth football brand. It's been around since 1929 and it's synonymous with youth football now. If someone is looking for a place to enroll their children, they will typically search for "%Town_Name%" + "Pop Warner" Pop Warner however; is not the only national governing body for youth football. The association (company) that I'm doing work for is an American Youth Football Program. Now, is it considered bad form, evil or whatever to optimize using a term such as "Pop Warner" on my site if I'm NOT affiliated with pop warner whatsoever? If the answer is yes, can you provide me with direction as to how this should be handled? If no...than I know how to handle it.
Local Listings | | UpperCapeSpartans0