Tools for understanding customer behaviour
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Hi
Can anyone recommend any tools for understanding how people interact with a page?
We use events in analytics and have previously used hot jar. I didn't know if there were any new ones?
Thanks!
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LuckyOrange is awesome, fairly cheap as well. You can view heatmaps, scroll stats and actual video recordings of users interacting on your website. We have used LuckyOrange for about 3 months now and have gained a lot of insight from it for our client's websites.
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Hello, here is a good list -> https://www.similartech.com/categories/heatmaps-and-session-recording. I personally use Mouseflow and find it very useful. Let me know if you find a tool that you like more.
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