Need advice on overcoming a Google penalty
-
Here is the situation. Our website for our primary product (www.thetablift.com) has received a penalty by Google. Not long ago we had excellent rankings; (1st page) for some of our primary keywords, like "tablet stand". Now we are not in the index at all.
Here is what happened (or at least what seems to have happened in my non-SEO opinion). Around October 2016, we had the "bright" idea to try and emulate a campaign that Eat 24 did, utilizing inexpensive traffic from advertisements on porn websites. The idea was a play on a joke we often hear about our product being perfect for certain activities where one needs to free one's hands while watching a screen. Of course this is not how we market our product (it is a best selling mainstream product), but we wanted to see if we could emulate the success of another mainstream brand that utilized this kind of non-mainstream advertising.
The immediate result was a whole lot of traffic, but obviously the wrong kind, as it did not convert. So we pulled the plug after about 3 days. Flash forward several months later and we not only lost our great SEO rankings, but we were removed from Google's index entirely. I assume the reason for this is that somehow the website got dinged for being somehow related to porn. But of course it has nothing to do with that.
So the question is: how do we go about getting un-penalized by Google? We had build up some solid SEO over the previous couple of years, and I'd like to get back to where we were, if possible. Oh, and this may or may not be relevant, but we also switched from www.tablift.com to www.thetablift.com a few months before we did this campaign. However, we used permanent redirects and did a textbook changeover, so I don't think that had any bearing. But I can't be sure.
What are the steps to reverse this damage, if any? Thanks!
-
Done, thank you!
-
Yes, you'll need to remove it.
In WordPress, if you go to Settings > Reading, it's most likely that your developer has left the box checked that says "Discourage search engines from indexing this site".
Uncheck that box and you should be all good.
Cheers,
David
-
One other thing: should this tag be removed altogether? Thanks!
-
Holy cow, thank you!! I will do that ASAP. I had no idea that tag was in there, nor do I know how it got there! Thanks again.
-
David's right if your right click 'view page source' in chrome you will see:
This tag appears on every page of the site.
Remove the tag but also check the backlink profile and check you are not listed in a load of dodgy low DA directories. It may highlight any other issues you may have.
-
Nothing to do with a penalty. Nothing to do with negative SEO.
The problem here is that your site is noindexed...
Remove the meta robots noindex and I'd say you'll start to see your site ranking again.
Cheers,
David
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Breadcrumbs markup need to be fixed
Hi there, Google is up to mass spamming, the latest one refers o an Enhancements > Breadcrukbs report, the message is: "...Google systems show that your site is affected by 24 instances of Breadcrumbs markup issues. This means that your Breadcrumbs pages might not appear as rich results in Google Search. Search Console has created a new report just for this rich result type..." I've used their Structured Data Testing Tool, no errors were highlighted. Can anyone fathom out what they're referring to, please?
Intermediate & Advanced SEO | | jasongmcmahon0 -
Title page google serp
Why does Google change the titles automatically? I have <title>Canyoning Açores - São Jorge | Discover Experience Açores</title> but google show Discover Experience Açores: Canyoning Açores - São Jorge
Intermediate & Advanced SEO | | tiagoarruda0 -
Interest in optimise Google Crawl
Hello, I have an ecommerce site with all pages crawled and indexed by Google. But I have some pages with multiple urls like : www.sitename.com/product-name.html and www.sitename.com/category/product-name.html There is a canonical on all these pages linking to the simplest url (so Google index only one page). So the multiple pages are not indexed, but Google still comes crawling them. My question is : Did I have any interest in avoiding Google to crawl these pages or not ? My point is that Google crawl around 1500 pages a day on my site, but there are only 800 real pages and they are all indexed on Google. There is no particular issue, so is it interesting to make it change ? Thanks
Intermediate & Advanced SEO | | onibi290 -
Google not indexing images
Hi there, We have a strange issue at a client website (www.rubbermagazijn.nl). Webpage are indexed by Google but images are not, and have never been since the site went live in '12 (We recently started SEO work on this client). Similar sites like www.damenrubber.nl are being indexed correctly. We have correct robots and sitemap setup and directions. Fetch as google (Search Console) shows all images displayed correctly (despite scripted mouseover on the page) Client doesn't use CDN Search console shows 2k images indexed (out of 18k+) but a site:rubbermagazijn.nl query shows a couple of images from PDF files and some of the thumbnails, but no productimages or category images from homepage. (product page example: http://www.rubbermagazijn.nl/collectie/slangen/olie-benzineslangen/7703_zwart_nbr-oliebestendig-6mm-l-1000mm.html) We've changed the filenames from non-descriptive names to descriptive names, without any result. Descriptive alt texts were added We're at a loss. Has anyone encountered a similar issue before, and do you have any advice? I'd be happy to provide more information if needed. CBqqw
Intermediate & Advanced SEO | | Adriaan.Multiply0 -
Problem with Google finding our website
We have an issue with Google finding our website: (URL removed) When we google "(keyword removed)" in google.com.au, our website doesn't come up anywhere. This is despite inserting the suitable title tag and onsite copy for SEO. We found this strange, and thought we'd investigate further. We decided to just google the website URL in google.com.au, to see if it was being properly found. Our site appeared at the top but with this description: A description for this result is not available because of this site's robots.txt – learn more. We also can see that the incorrect title tag is appearing. From this, we assumed that there must be an issue with the robot.txt file. We decided to put a new robot.txt file up: (URL removed) This hasn't solved the problem though and we still have the same issue. If someone could get to the bottom of this for us, we would be most appreciative. We are thinking that there may possibly be another robot.txt file that we can't find that is causing issues, or something else we're not sure of! We want to get to the bottom of it so that the site can be appropriately found. Any help here would be most appreciated!
Intermediate & Advanced SEO | | Gavo0 -
Google Indexing of Images
Our site is experiencing an issue with indexation of images. The site is real estate oriented. It has 238 listings with about 1190 images. The site submits two version (different sizes) of each image to Google, so there are about 2,400 images. Only several hundred are indexed. Can adding Microdata improve the indexation of the images? Our site map is submitting images that are on no-index listing pages to Google. As a result more than 2000 images have been submitted but only a few hundred have been indexed. How should the site map deal with images that reside on no-index pages? Do images that are part of pages that are set up as "no-index" need a special "no-index" label or special treatment? My concern is that so many images that not indexed could be a red flag showing poor quality content to Google. Is it worth investing in correcting this issue, or will correcting it result in little to no improvement in SEO? Thanks, Alan
Intermediate & Advanced SEO | | Kingalan10 -
Google indexing wrong pages
We have a variety of issues at the moment, and need some advice. First off, we have a HUGE indexing issue across our entire website. Website in question: http://www.localsearch.com.au/ Firstly
Intermediate & Advanced SEO | | localdirectories
In Google.com.au, if you search for 'plumbers gosford' (https://www.google.com.au/#q=plumbers+gosford), the wrong page appears - in this instance, the page ranking should be http://www.localsearch.com.au/Gosford,NSW/Plumbers I can see this across the board, across multiple locations. Secondly
Recently I've seen Google reporting in 'Crawl Errors' in webmaster tools URLs such as:
http://www.localsearch.com.au/Saunders-Beach,QLD/Electronic-Equipment-Sales-Repairs&Sa=U&Ei=xs-XVJzAA9T_YQSMgIHQCw&Ved=0CIMBEBYwEg&Usg=AFQjCNHXPrZZg0JU3O4yTGjWbijon1Q8OA This is an invalid URL, and more specifically, those query strings seem to be referrer queries from Google themselves: &Sa=U&Ei=xs-XVJzAA9T_YQSMgIHQCw&Ved=0CIMBEBYwEg&Usg=AFQjCNHXPrZZg0JU3O4yTGjWbijon1Q8OA Here's the above example indexed in Google: https://www.google.com.au/#q="AFQjCNHXPrZZg0JU3O4yTGjWbijon1Q8OA" Does anyone have any advice on those 2 errors?0 -
Could this work for Google Reconsideration Request?
One of my websites has received the following message: We've reviewed your site and we still see links to your site that violate our quality guidelines. Specifically, look for possibly artificial or unnatural links pointing to your site that could be intended to manipulate PageRank. Examples of unnatural linking could include buying links to pass PageRank or participating in link schemes. We encourage you to make changes to comply with our quality guidelines. Once you've made these changes, please submit your site for reconsideration in Google's search results. If you find unnatural links to your site that you are unable to control or remove, please provide the details in your reconsideration request. I have used LinkResearchTools DTOX to locate unnatural links and remove them. So far I've been able to remove or nofollow 50/350 and that's as far as I can ever go. The rest of the websites either don't respond or don't have any contact information. I added another 300 suspicious websites to my list and I'll try to get the links manually removed. Hopefully I can get 100/650 websites (and a bit more links) removed in total - at most. That is my estimate. I've been thinking to use Google Disavow Tool for the rest and make sure to submit a nicely written report with spreadsheets to Google - when I get to the reconsideration point. What are your thoughts on this?
Intermediate & Advanced SEO | | zorsto0