Open Site Explorer Showing Blank Screen
-
Hi Moz Community,
When I go to search for backlinks for any site, I am getting a blank screen after starting the search. This is happening to every search I perform for any URL or root domain. It's been happening for about a week now and I am not able to find any solutions.
Any help would be greatly appreciated.
Thanks!
Ryan
-
Hey Ryan! I saw that you got it working already but wanted to note that I've seen this same thing happen when I enter only the url, (without http:// or https://)
Once I add the http or https it seems to work perfect.
Either way, glad you were able to get it working, cheers!
-
So glad it's working for you now! Nice detective work on sniffing out that solution, too! High fives all around.
-
Ok so I removed a couple of extensions from my Chrome browser and now it is working *jump for joy
Thank you for your help!
-
Yes already tried that and no luck unfortunately. Could it possibly be related to a chrome extension I am using?
-
Well that's certainly not how that's supposed to look when you're searching. Could you try clearing your browser's cache and cookies and see if that helps?
-
-
Hi there! Tawny from Moz's Help Team here.
Oh dear — that doesn't sound good at all! It's possible that it's a browser-related issue. All our tools are optimized to perform best in Google Chrome or Mozilla Firefox. You might have better luck using one of those browsers.
If you're still running into trouble, please drop us a line at help@moz.com and we'll see if we can figure out why OSE is coming up blank for your searches.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
No keywords displayed for site in Keywords by Site or in CSV report. Why?
We have a site that we ran in On-Demand Crawl and Keyword Explorer. On-Demand Crawl revealed some information. However Keyword Explorer did not. We know there are ranking keywords for the site but no such keywords were detected by Moz. However, when we ran Link Explorer, 12 ranking keywords were detected and associated with the site. Why is there a discrepancy between these two reports? Thank you in advance.
Link Explorer | | chrisesh0 -
After how long Moz show the matrices of a new domain
I want to know the Matrices of this site " Clash of lights ". Its a new domain how can i find its matrices like DA PA etc in Moz. Please guide me through it.
Link Explorer | | Muhammadahamd0 -
I crawled my site, but an old crawl report still is visible
I crawled my site recently, but an old crawl report still is still all I can see
Link Explorer | | Bigjim0 -
Open site explorer is giving me strange redirect message.
Hi all, I tried to find answer in help section. Few people have asked this before but in none of the answers it tells how they fix it. Sorry I will need to ask here again. In Open Site Explorer i get this message. You entered the URL https://a-fotografy.co.uk/ which redirects to http://www.a-fotografy.co.uk/. Because it's likely to have more accurate metrics, we're showing data for the redirected URL instead. Click here to analyze https://a-fotografy.co.uk/ instead? My current site is https://a-fotografy.co.uk/ not sure why it is redirecting to my old domain. Weird. My web developer couldn't explain this issue. Saying that I also go my first analytics report and in priority issues I have http://a-fotografy.co.uk 302 redirect and not sure where it is redirecting to. If someone could shed some light of how to figure out how to find exactly what is redirecting to what and where is the problem. Thank you guys, Regards, Armands
Link Explorer | | A_Fotografy0 -
Twitter Data Does Not Appear in Open Site Explorer
Hi, I ran a search of more than 10 of my competitors in Open Site Explorer to have insights on their social activity. In every case I found "NA" marked against Twitter data. Does it mean there is no activity being performed by the urls against which i am running the query? Or it is something else? Wondering since there is much activity and data of course against Facebook and Google+ (same urls yeh!) Anybody could find time to share her/his knowledge please. Regards Tanveer
Link Explorer | | Sequelmed0 -
Why moz is not showing My Website External Backlinks?
Google Webmaster showing my external links 41
Link Explorer | | djsamrock
Majestic showing my external links 28
Ahrefs showing my external links 13
&
Moz is showing my external links 0... Will anyone please explain Why moz is not showing My Website External Backlinks?0 -
Fresh Web Explorer daily mentions by email not working
Hi A few months ago I setup daily mentions from Fresh Web Explorer so I get alerts to when my site or my competitors site gets a new back link, and I did get an email in the first few weeks, but I haven't gotten once since. Today I check 1-2 of my competitors fresh links and they have gotten some in the last month, but I got no alerts. I have it setup like this
Link Explorer | | PaddyDisplays
rd:competitor.com But now i'm thinking because technically "www" is a subdomain is that why I'm not getting any alerts, do I need to set it up with www and non www for each domain? ( if so that's going to eat to my limit pretty quickly, which would suck), or is there something else I'm missing? Thanks0 -
What could have caused Total links to drop from 860,000 to 93,127 in Open Site Explorer?
I've been monitoring root domain total links for a website over the past couple of months and recently noticed a significant drop at the beginning of July.Specifically, I have been tracking the total links for the root domain using open site explorer. Since April the total number or links has been fluctuating among 860,000 - 865,000. However at the beginning of July, they dropped to 93,127 and now sit only at 110,831.This is a very significant and troubling decrease and I am wondering what the cause could be? Did Moz change the way they report/determine the total link metrics? It is especially baffling since neither total internal nor total external links have seen significant decreases.
Link Explorer | | sixspokemedia0