How to remove an unwanted Twitter account
-
Hello Mozers
We have just discovered a rogue social media account for our company which was set up back in 2015. It has our company name with 'ltd' tacked onto the end to make a unique handle. Unfortunately as we don't know who set it up, we don't have any of the usernames and passwords necessary to go into it to potentially remove it. Does any one have any suggestions?
Thanks
Catherine
-
You are welcome. I got very valuable help on this platform lately and I am going to use it even more in the future.
-
Hello Casare
Thank you - you have been really supportive!
-
Hi Catherine
I see. At my time it used to be free text...
I just checked it out. These are still messages going to the support, just with interactive questions and answers. Smart questions actually. I assume that somebody will read that question/answer thing and get back to you asap.
I would fill it out and give them a litte bit of time to get back to you. As ultima ratio you can also do what you suggested in your last message.
-
To clarify the third point. I did send a direct message to @TwitterSupport, which sent me into the iterative search! Should I actually Tweet my issue with the @TwitterSupport handle within the tweet?
Thanks for you help!
-
Thats annoying.
I would:
- send a private message to that twitter account (through twitter, actually a tweet, the owner then gets a notification)
- write a tweet and mention (@username) them in that tweet (the owner then also gets a notification)
- write a TWEET to the support: @TwitterSupport (they react very quickly to that in my experience)
-
It seems that Twitter, just like Google have a support which takes you down a search tree. Unfortunately I keep arriving at a dead end!
-
Hi Catherine,
IMO Twitter support might help you @ https://twitter.com/TwitterSupport?ref_src=twsrc^tfw&ref_url=https%3A%2F%2Fhelp.twitter.com%2F
Thanks
-
Maybe a Trademark Report: https://support.twitter.com/articles/18367. Not sure from your information if you meet the prerequisites to be successful with that.
Interesting article about possible solutions for that: http://follows.com/blog/2017/07/claim-twitter-already-taken
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to promote website/blog on FB, Twitter, Pinterest etc?
Kindly provide me the guide link for FB, Twitter, Pinterest and other important social media websites to learn how to promote website/blog on them
Social Media | | bondhoward0 -
Is it important for SEO that YouTube and Google + be used under the same Google Account?
Hello - I have a client that has their Google Plus and YouTube under separate Google accounts. My thoughts are that it'd be best for SEO and awareness with Google that their active YouTube channel to be under their active Google Plus account. My question is: Is it recommended for SEO that we upload the videos to her prominent Google business account (they only have about 100 subscribers)? If we did this we would delete them from the other account to avoid dup. content. We are in a position where we can make this change easily if it is recommended and good for SEO--which I would think it would be. So we would like to know now if we should make this change before we grow the YouTube channel further, or if we should leave it how it is. Any insight would be very helpful! Thank you!
Social Media | | dirigodev0 -
What is the most effective way to keep spam out of twitter
When using twitter for business how to we prevent phishing and spamming issues, or at least minimize them
Social Media | | BrianScott0 -
Should links to your social media accounts be followed?
Hi There, Just wondering if you guys (and girls) think that your links to social media accounts be followed or nofollow? This includes sitewide header/footer links and other text links littered throughout the site. Includes Twitter, FB, Pinterest and G+ specifically (for my site anyway). Thanks in advance!
Social Media | | bradkrussell0 -
Twitter campaign - need some feedback
Hi I am helping my wife optimize e-com site selling childrens clothing. I am learning SEO from scratch and have no real computer background (physician IRL). Been doing okay - member here for less then 2 months and are ranking 12th and 14th for 2 main keywords (frontpage) and 4 other keywords on first page (producer names on separate pages) (6th -9th spot). All of course absolutely whitehat. I havent done a twitter campaign yet. just recently opened twitter account but have 3 or 4 followers willing to retweet ( they all have 700-1000 followers in right segment). I have very limited twitter knowledge. Here is my idea and just shoot at it if you think i should do it otherwise: it will be in norwegian but ill do it in english just for you 🙂 follow @companyname(epleskrinet) #childrensclothing (which is name i use for company on facebook) and retweet and take part to have your chance to win a 'giftcard' of x USD. (www.epleskrinet.no) I am planning to put a box/picture referring to competition on frontpage. Feel free to critique me, thanks for help.
Social Media | | danlae0 -
Does it make sense to have one facebook/twitter account for multiple websites?
If you have several different websites with related themes, does it make sense to just have a facebook or twitter page for the company to make managing the account more manageable?
Social Media | | thappe0 -
Permanent URLs for Twitter?
Hi everyone - The site I am working on is going to start giving users the option to tweet that they completed an action. It reads, for example, "I just took the first step to ( ) with (site): (shortened link) via (Twitter name)" Here's my question: Should I worry about the fact that the shortened URL (we're possibly going to use Twitter's shortener T.Co, but I'm not dedicated to it) changes each time? Should we instead have a permanent short URL for the homepage (where we are going to direct people who click the link in the tweet)? Thanks!
Social Media | | JohnECF0 -
Is facebook and twitter always a good idea to promote a website and improve Google rankings?
I'm attempting to promote a fresh seafood market / restaurant here on the Sunshine Coast, Australia. I have not found a lot of examples of people using Twitter and Facebook to promote this type of business here. Is it hard to justify the time for return here? One benefit I thought for twitter is we could have tweets displayed on site giving us some dynamic content which would hopefully keep Google spider coming back more regularly is this correct? Is there any link building advantage to using these social media sites?
Social Media | | iSenseWebSolutions0