How to remove an unwanted Twitter account
-
Hello Mozers
We have just discovered a rogue social media account for our company which was set up back in 2015. It has our company name with 'ltd' tacked onto the end to make a unique handle. Unfortunately as we don't know who set it up, we don't have any of the usernames and passwords necessary to go into it to potentially remove it. Does any one have any suggestions?
Thanks
Catherine
-
You are welcome. I got very valuable help on this platform lately and I am going to use it even more in the future.
-
Hello Casare
Thank you - you have been really supportive!
-
Hi Catherine
I see. At my time it used to be free text...
I just checked it out. These are still messages going to the support, just with interactive questions and answers. Smart questions actually. I assume that somebody will read that question/answer thing and get back to you asap.
I would fill it out and give them a litte bit of time to get back to you. As ultima ratio you can also do what you suggested in your last message.
-
To clarify the third point. I did send a direct message to @TwitterSupport, which sent me into the iterative search! Should I actually Tweet my issue with the @TwitterSupport handle within the tweet?
Thanks for you help!
-
Thats annoying.
I would:
- send a private message to that twitter account (through twitter, actually a tweet, the owner then gets a notification)
- write a tweet and mention (@username) them in that tweet (the owner then also gets a notification)
- write a TWEET to the support: @TwitterSupport (they react very quickly to that in my experience)
-
It seems that Twitter, just like Google have a support which takes you down a search tree. Unfortunately I keep arriving at a dead end!
-
Hi Catherine,
IMO Twitter support might help you @ https://twitter.com/TwitterSupport?ref_src=twsrc^tfw&ref_url=https%3A%2F%2Fhelp.twitter.com%2F
Thanks
-
Maybe a Trademark Report: https://support.twitter.com/articles/18367. Not sure from your information if you meet the prerequisites to be successful with that.
Interesting article about possible solutions for that: http://follows.com/blog/2017/07/claim-twitter-already-taken
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Plus - Using Personal Account or Google Apps Business Account?
Hey Everyone, I've been wondering for the longest time if I should use my Google Apps business account google plus profile or just continue to use my personal google plus profile. MY personal account is what I am currently using. Does it really matter? Thank you for your input!
Social Media | | TShak0 -
Remove Social Side Bar?
We recently had a site-redesign and since have lost traffic. We’re currently trying to clean up our code and improve site speed (which we know has become a very big problem). One of the things we tested was removing the social side bar. With that gone, our page speed, file size and requests to the page all improved greatly. And other than the homepage, we don’t see a lot of action on the social side bar with our internal category and subcategory pages. With side bar: http://www.motivators.com/ Without: http://www.motivators.com/Trade-Show-Giveaways.html We resubmitted the Trade Show Giveaways page to Google Webaster Tools yesterday and saw a 22-spot jump in ranking by this morning! Given the circumstances, would it be unwise for us to remove that social side bar? Would it hurt us to lose those signals in the long run despite the overnight jump? Which is the lesser of two evils?
Social Media | | Motivators0 -
Best way to keep in touch with Twitter leads
On Twitter every now and then I have a conversation with a few people that lasts couple days. Then the conversation dies down and a different conversation with a few other followers begins. What do you guys do to keep in touch with the followers from the older conversations and perhaps start new ones? Do any of the online tools help with that?
Social Media | | Heydarian0 -
Google plus score changes when you’re logged into your account?
I thought my Google Plus score on my business page had dropped dramatically, only to find out that when you’re logged into your Google account score is lower when you are not logged out, does anybody know why? Thank Alan
Social Media | | whitbycottages0 -
SEO Master accounts?
We just got off the phone with our current SEO/ SEM provider and was shocked to hear that we are essentially renting the FB pages and Google + pages we paid them to create for our 100+ locations. We were told that all the pages have been created under a "Master SEO" account and we would immediately lose any juice from these pages if they are not under their account. He claimed the pages were given their rankings because the account they are associated with vs. the actual SEO done. Can anyone shed some light on this claim. I have never heard of such a thing.
Social Media | | Buddys0 -
G+personal or domain account?
I've looked through the forum and I understand that it now considered better to use a personal G+ account rather than a domain based one. I can change this as I haven't actively used by elizconley@homeforbusiness.co.uk yet but want to start doing this. I understand that it is better to set up a personal G+ account and a business page. However I have a couple of questions: 1. which account do I direct the rel=author markup to, my personal G+ account or the business page. At the moment I write many of the posts on HomeforBusiness. 2. When I post from the HomeforBusiness site do I post to the business page or my personal page? Which is considered better for building connections and improved ranking? Thanks, Elizabeth
Social Media | | econley0 -
Twitter Personas
How to best set up Twitter personas... Connecting with different groups of people, for different clients. There are even crossovers most notably in Graphic Design Industry 2 different clients want to engage with Graphic Designers. Would prefer to handel all through my own account but don't want people to think huh SEO guy he just cares about links. Best way forwards seem to be to set up client specific accounts? Any thoughts?
Social Media | | GrouchyKids0 -
How much weight do Twitter Lists carry in Google's determination of user influence?
I have come across a number of Twitter users that have 1000+ Followers, and they typically follow 1000+ people. I've noticed as of late that many of these people are found on fewer lists. I also know that many twitter users are selective about who they actually allow in their main twitter stream and therefore create lists to manage who they follow. Any thoughts on if /how twitter lists contribute to a user's authority and/or influence from the SERP's perspective?
Social Media | | Thos0030