How to remove an unwanted Twitter account
-
Hello Mozers
We have just discovered a rogue social media account for our company which was set up back in 2015. It has our company name with 'ltd' tacked onto the end to make a unique handle. Unfortunately as we don't know who set it up, we don't have any of the usernames and passwords necessary to go into it to potentially remove it. Does any one have any suggestions?
Thanks
Catherine
-
You are welcome. I got very valuable help on this platform lately and I am going to use it even more in the future.
-
Hello Casare
Thank you - you have been really supportive!
-
Hi Catherine
I see. At my time it used to be free text...
I just checked it out. These are still messages going to the support, just with interactive questions and answers. Smart questions actually. I assume that somebody will read that question/answer thing and get back to you asap.
I would fill it out and give them a litte bit of time to get back to you. As ultima ratio you can also do what you suggested in your last message.
-
To clarify the third point. I did send a direct message to @TwitterSupport, which sent me into the iterative search! Should I actually Tweet my issue with the @TwitterSupport handle within the tweet?
Thanks for you help!
-
Thats annoying.
I would:
- send a private message to that twitter account (through twitter, actually a tweet, the owner then gets a notification)
- write a tweet and mention (@username) them in that tweet (the owner then also gets a notification)
- write a TWEET to the support: @TwitterSupport (they react very quickly to that in my experience)
-
It seems that Twitter, just like Google have a support which takes you down a search tree. Unfortunately I keep arriving at a dead end!
-
Hi Catherine,
IMO Twitter support might help you @ https://twitter.com/TwitterSupport?ref_src=twsrc^tfw&ref_url=https%3A%2F%2Fhelp.twitter.com%2F
Thanks
-
Maybe a Trademark Report: https://support.twitter.com/articles/18367. Not sure from your information if you meet the prerequisites to be successful with that.
Interesting article about possible solutions for that: http://follows.com/blog/2017/07/claim-twitter-already-taken
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to see who shared my link on twitter
I post many blog posts on twitter, but How to see who shared my link on twitter? What I need to search to find out this?
Social Media | | varunrupal0 -
Language Specific Social Account
We have a managed server company http://www.centerserv.com in 3 languages. The 3 languages are international and not country specific. Should we open 3 different social media account/page for each languages (facebook, twitter, pinterest, linkedin, google+,tumblr)?
Social Media | | groupemedia0 -
Do having social sharing icons such as Twitter and Pinterest slow down site speed?
We are debating a redesign of a travel site and wondering whether having social sharing buttons including Pinterest and Facebook above each image would slow down site speed and therefore have a negative impact on our rankings. We are deciding between having the icons above each image or just in the side bar of all pages. Many thanks, Penny
Social Media | | Pday0 -
Can Hootsuite Really Monitor Competition Activity Across the Facebook, Linked & Twitter?
I'm going round and round in circles with this one as everytime I ask Hootsuite they tell me the same thing and it does not work so here we go... I want to monitor another competitors social media activity. Specifically i want to see if they are active in Facebook, Twitter & Linked in. But am i right in saying you can only monitor social activity of a competitor if you can connect Hootsuite to there social media account via a stream. Put another way imagine Lacoste say - "Right give me a report on what Nike is doing on facebook". Is Hootsuite useless unless you can connect it to Nikes Favebook business page? My misery is best explained by this url - http://i216.photobucket.com/albums/cc53/zymurgy_bucket/tracking-via-hootsuite-3jpg_zps2fa47469.jpg If Hootsuite has this limitation then whats the point in Hootsuite promoting itself as a socail listening tool when as soon as you want to monitor a competitor you hit the proverbial brick wall. Maybe I'm using the wrong tool & hootsuite is limited or I'm a bit thick & it can be done. Any help welcome, I'm likely to be see jumping out of an office window in a town near you very very soon 😉
Social Media | | Nightwing0 -
My Twitter Username was CHANGED by Twitter!
My twitter user name australia was changed by twitter to Australia1_ My original user name has been given to Toursim Australia. I never saw any correspondence about this from Twitter (I may have deleted it), nor from Tourism Australia. I have managed to send 2 related support requests to twitter; Once explaining I couldn't log in - and their reply was; "The email address you're writing from does not match the email on this account. For privacy reasons, we can't offer any more information about the email." Second time that my account was suspended - they replied; "If you're writing in about Australia1_ being suspended, this account is not currently suspended" I don't believe this can be a trademark issue because you cannot trademark a place name. I would love an explanation from twitter- Any tips?
Social Media | | RR5000 -
G+personal or domain account?
I've looked through the forum and I understand that it now considered better to use a personal G+ account rather than a domain based one. I can change this as I haven't actively used by elizconley@homeforbusiness.co.uk yet but want to start doing this. I understand that it is better to set up a personal G+ account and a business page. However I have a couple of questions: 1. which account do I direct the rel=author markup to, my personal G+ account or the business page. At the moment I write many of the posts on HomeforBusiness. 2. When I post from the HomeforBusiness site do I post to the business page or my personal page? Which is considered better for building connections and improved ranking? Thanks, Elizabeth
Social Media | | econley0 -
Can Twitter really help your Google Rankings??
Hi Guys, Can anyone tell me if Twitter really does help with your Goolge rankings? If I go to the trouble of setting up a Twitter account for my business will it really help with me getting higher rankings? If so is it a case of me just posting tweets all the time and links to my website? Any help or guidance be grateful guys Thanks Gareth
Social Media | | GAZ090 -
What variables could be used to calculate the value of a Twitter follower?
Hi Mozzers, What variables could be used to calculate the value of a Twitter follower? I m thinking something of Click through rate Conversion rate Retweets Number of followers Something else?
Social Media | | ThomasHgenhaven0