Our website ranks first in SERP but is not listed in google local list
-
Hi,
Our website is currently (and has been) ranking 1st for a number of keywords but is not listed under the Google Local list.
I have double check that all the (physical) info is correct. I do not have a duplicate page. When I order the Google Local results in rating order, we then appear on top!
Has anyone come across such a situation and would you have tips on how to solve this issue?
Thanks!
-
Hi GVZH!
Great question. There are so many different phenomena that can contribute to the scenario you're seeing. In order for the community to help you dig into this, we'll need to know:
-
The identity of your website
-
The exact keyword phrase you're trying to rank locally for.
If you can share these things, you should receive some great, targeted advice here. Otherwise, unfortunately, we'd just be making random guesses.
-
-
In order to provide advice, I'd need to know the website and the search term you're looking at. Can you provide those?
-
As long as you have verified everything "Address" in Google it should catch up. Local search results are not the same as local though. Certain other sites, if they are closer to your search location, may appear higher up in the SERP results.
If they are 1 to 5 miles and you are 20 miles they may bump your listing. It does not happen all the time but I have seen it happen to my listings as well as others.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Local Search filter or penalty
Hi to everyone!
Local Listings | | SpanishDancer
Our business is ranking very well on Google in our niche (diving zanzibar).
We constantly work on SEO and use MozPro to follow our ranking. Our problem is on LOCAL SEARCH and GOOGLE MAPS.
Our GMB is optimized, updated, has many photos and the most review in our niche.
We use to rank in the first 3 results for most search terms (for example: diving zanzibar, zanzibar diving).
Since October 2017 our ranking dropped to the bottom of the GMB results and never recovered. We suspect that our business is being filtered or panelised for 3 reasons:
1. When registering on GMB years ago, we entered our site title as our business name (Diving Zanzibar - Spanish Dancer Divers - PADI 5 Star). In September 2017 after reading the guidelines, we changed the business name to the real name (Spanish Dancer Divers)
2. We are located in Zanzibar (Africa) where physical addresses do not exist. Not Knowing which address is best to enter on GMB we kept trying different options ("Nungwi Beach, Nungwi, Zanzibar", "Nungwi, Zanzibar", Nungwi Beach, Zanzibar, Tanzania, etc..) A week ago, in order to check why we are being filtered, we have changed the address again. The result was an immediate drop of 3 more places.
3. A year ago, we have been receiving many ratings and photos that belong to a restaurant next to us. Google support was useless so we decided to move our map locating a mile into the ocean to prevent getting those ratings and photos. Since then, we have move our location on map back to our real location. Is there a way to know what we are being filtered for? how long will that last? is there a way to fix that?
Business name: Spanish Dancer Divers
Search term: diving zanzibar, zanzibar diving, tauchen sansibar, plongee zanzibar and many others
Website: https://www.divinginzanzibar.com/ Thanks ahead for your help.
David0 -
Good service that helps optimize and create citations to google map listing?
Hi guys, Anyone know good service that helps optimize and create citations to google map listing? Also is there recommended WP theme that helps the ranking on google map? Thanks in advance!
Local Listings | | Tariq_Jameel1 -
???? "Google My Business", Search Console, Google Webmaster Tools
I added a Google+ Page for my business several years ago. Now when I click on "Search Console" within Webmaster Tools it is asking me to provide business information that I entered several years ago for Google+. Is this normal? Should I fill it out? It seems that this info is redundant with what I filled out for Google+. When I enter the name of my business (Metro Manhattan Office Space, Inc. ) in Google, a listing appears to the right, so it seems that Google already has my details. Thanks,
Local Listings | | Kingalan1
Alan vkpDA XgCcQ0 -
How to Rank in Places Across Range Keywords
Having some success in Google Places but would like to rank across the range of phrases that we work with. To give you an example where LOCATIOn is the city we are based in: office partitions LOCATION
Local Listings | | GrouchyKids
Position 1 Local Results office refurbishment LOCATION
Position 29 Local Results office fit out LOCATION
Not present office partitioning LOCATION
Position 3 Local Results suspended ceilings LOCATION
NA What can I do to achieve results across the range of phrases? Am I missing something fundamental like not including something in Google Places? Justin How to Rank in Places Across Range Keywords LOCATION0 -
My Google business show up on map but does not show up on list and local search on Google.com
Hello all, how are you doing ? My Google business show up on map but does not show up on list and local search on Google.com main keyword: nail salon in Sevierville tn nail salon in Sevierville pedicure in Sevierville nail salon in pigeo forge my website : www.sassy-nails.com http://plus.google.com/+Sassy-nails please help me that
Local Listings | | sassynailservice0 -
Address Format for Local SEO
Hi, Ive been reading how important it is to get the address of a business consistent and written in the right format to help with Local Search Engine Rankings. Is this correct? If this is the case, are there any online generators to help create this html in the right format to put into a webpage. Thank you.
Local Listings | | Ampweb0 -
Is there any way to stop yahoo local from adding names to local listings?
I've been coming across many yahoo listings that have a "First Name, Last Name-Business Name" as the listing title including one that I came across that includes my name and my company's business. There's no reason why I should be listed on the listing. Yahoo, says that they pull data from other sources: Localeze ExpressUpdateUSA YP Yext But none of those sites have my name connected to them other than in the account information. Yahoo, doesn't seem to have a good way to fix their listings. I sent their customer support an email about it but I'm not expecting to get much out of it. Does anyone know of a good way to get around/fix this?
Local Listings | | spencerhjustice0 -
Brain Teaser - Dead Link Ranking in SERP's
Hello Moz Brains. Came across a site that is coming up for "caliber signs and imaging" which is a brand I'm working with, and a few things have me baffled: 1. The link in the SERP takes you to an error page (you can manually access it by dropping the www.)
Local Listings | | VanadiumInteractive
2. The entire site is setup with iFrams (header frame, body frame, and footer frame) navigating throughout the site keeps the single url and only swaps the body content.
3. The site if for a sign company but the blog area served in the iFrame is in Indonesian and seems to about some soccer matches.
4. The business associated with this site is in AZ, but they are coming in local (Irvine, CA) results with a dead page and no locally relevant content. I'm I missing something or is Google missing something? The site is "http://calibersigns.com/" and it belongs to a company in AZ. -- it comes up for "caliber signs and imaging" (in my case on the 3rd spot) or even worse "caliber signs and graphics" where it seems to be at the top, with all the surrounding content being the true brand -- which makes it look like my clients Google+ reviews and other endorsements belong to them. I have my local setting set to "92618", Irvine CA Would love some feedback on this and your opinion on how we should proceed? thanks in advance0