Re-connect Goggle Analytics to Moz

[RaquelSaiz]

I lost the GA account connection to my moz campaign account.

I am re-connecting now but on the traffic settings, when I am about to disconnect, I get a warning that I will lose the historical data, what is the impact of loosing this data for the campaign?

Thank you

[tawnycase]

Success! So glad you were able to get that hooked up. Have a great rest of your day!

[RaquelSaiz]

Got It after refresh!

Thank you so  much for your support Tawny.

[tawnycase]

If the reauthorization worked, you should see a success banner. You may need to refresh a couple of times in order to see the correct profiles and successfully reconnect.

[RaquelSaiz]

Thank you Tawny.

So I am trying to reconnect now, but when I click on "connect another GA account"  (because the one it displays in the campaign settings is not the right one) and then I choose the account for GA, and nothing happened after that, and I don't see the success banner. Should I have to wait some time ?

[tawnycase]

That's one of the most common reasons for losing connection to a GA profile, yes. Those tokens expire or are revoked, and as a result we lose access.

Give me a shout if there's anything else I can help with!

[RaquelSaiz]

Thank you for your quick answer Tawny.

The connection was lost so I have not choice but to re-connect again.

I guess we lost the Google token though it surprised me that we may had had more than 25 connections. Is this the main reason why we can lose the connection?

[tawnycase]

Hello there! Tawny from Moz's Help Team here.

So, when a Moz Pro Campaign is connected to Google Analytics during creation, Google allows us to backfill data for 12 data cycles (i.e. 12 days, 12 weeks, and 12 months.) However, if GA is connected after the Campaign is already running, they will only allow us to collect data going forward from the date of the connection.

I'm afraid the only way to see the historical traffic data in a Campaign for this site would be to create a new Campaign and to connect to your GA profile during the set-up process. Unfortunately, we aren't able to transfer data for the other Campaign sections from the Campaign that you currently have running for the site, so the new Campaign would not include the data you have already been tracking historically for the rest of the Campaign.

Feel free to reach out to help@moz.com if there's anything else we can help with!