Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Hotel SEO, 3-pack & Search Console: How to get the right data and how to improve CTR?
-
Hey guys,
I've been working with some hotels and I feel like there are some specific issues which need special solutions.
Maybe some of you also work for hotels and face similar problems.Question 1: Google "forces" 3-packs impressions to OTAs like booking.com via Hotel Ads. You basically have a big blue "book now" button and a small little website button. This ends up basically leading to CTRs below 1% despite a 1-3 Position. Is there any way to improve the organic CTR? Of course we use hotel ads, but they offer bad analytics AND we basically pay for our SEO-Performance.
Question 2: Search console doesn't specify wether or not a impression comes from 3-Pack or the rest of the organic results, which basically leads to a average position which says nothing. It's hard to evaluate the performance of meta-titles and texts, because the ctr is also mixed. What would be a better way to get this data or do you think google will change this in some time (new search console doesn't offer this).
Question 3: Hotel Rankings are dominated by OTAs, Meta-Searchers and BIg Chains. Has anyone experience in SEO for smaller, family owned Hotels? Any tricks how to get a steady traffic source outside of brand results?
Hope there are some travel experts in here
-
Woohoo!
A question that I can definitely help to answer. I was in the Hospitality industry for 2 years working on purely hotel sites, from large international chains to small family owned businesses.
The hospitality industry is definitely one of the MOST competitive industries that I've ever been in and competed on. The majority of the SERPs are already dominated by OTAs and Google's HPA isn't helping much either. Here's my answers, I hope they help!
-
I totally hear you on HPA. It's a very specific product that's rolled out by Google to target the hospitality industry and one that does NOT get as much attention as HPA. What you CAN use HPA for is for data-mining purposes. HPA offers quite a bit of insight into the search behavior of the possible customers for your hotel clients. That data can help to guide you in focusing your efforts for organic search. For example, looking at the historical data in HPA, what are the top sources for bookings? Is it Google Maps? Which countries are they coming from? What days of the week are they booking for and when are they booking? (This was particularly useful as I was also managing their PPC search campaigns.)
-
I might be wrong on this as it's been about 6 months since I stopped working on the Hospitality industry, but I think you can find the CTRs for the knowledge graph or 3-pack in Google My Business, and the CTRs for SERP rankings in Google Search Console.
-
SERPs are essentially dominated by the OTAs for the top converting keywords. Fist-bump I totally get how you feel about this.
My strategy for traffic was to build up the OTHER pages. Smaller sites aren't going to rank for top-level queries like 'chicago hotel rooms' for example. They can however rank well for associated keywords that are relevant to the hotel itself. For example, 'beach front hotel in east florida' or my personal favorite type 'family rooms near ****'
Also look towards the property's other features. Restaurants, spas and other facilities are key targets to work on for SEO.
Another tip I can give you is to analyze the countries that the site's traffic comes from. I saw some decent results from optimizing the site for Naver (Korea), Yandex (Russia), Yahoo (Japan), and Baidu (China). It's definitely challenging to try to optimize for other search engines, especially the language barrier. But I definitely saw good results from this.
Feel free to reach out to me for other queries!
-
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
My site is showing indexed in search console but not appearing in Serps
hi, i have recently made sites.google site and submitted to search console but when I copy paste in google , its not appearing
Algorithm Updates | | alan-shultis0 -
Google & Tabbed Content
Hi I wondered if anyone had a case study or more info on how Google treats content under tabs? We have an ecommerce site & I know it is common to put product content under tabs, but will Google ignore this? Becky
Algorithm Updates | | BeckyKey1 -
Ecommerce SEO: Is it bad to link to product/category pages directly from content pages?
Hi ! In Moz' Whiteboard friday video Headline Writing and Title Tag SEO in a Clickbait World, Rand is talking about (among other things) best practices related to linking between search, clickbait and conversion pages. For a client of ours, a cosmetics and make-up retailer, we are planning to build content pages around related keywords, for example video, pictures and text about make-up and fashion in order to best target and capture search traffic related to make-up that is prevalent earlier in the costumer journey. Among other things, we plan to use these content pages to link directly to some of the products. For example a content piece about how to achieve full lashes will to link to particular mascaras and/or the mascara category) Things is, in the Whiteboard video Rand Says:
Algorithm Updates | | Inevo
_"..So your click-bait piece, a lot of times with click-bait pieces they're going to perform worse if you go over and try and link directly to your conversion page, because it looks like you're trying to sell people something. That's not what plays on Facebook, on Twitter, on social media in general. What plays is, "Hey, this is just entertainment, and I can just visit this piece and it's fun and funny and interesting." _ Does this mean linking directly to products pages (or category pages) from content pages is bad? Will Google think that, since we are also trying to sell something with the same piece of content, we do not deserve to rank that well on the content, and won't be considered that relevant for a search query where people are looking for make-up tips and make-up guides? Also.. is there any difference between linking from content to categories vs. products? ..I mean, a category page is not a conversion page the same way a products page is. Looking forward to your answers 🙂0 -
Does using parent pages in WordPress help with SEO and/or indexing for SERPs?
I have a law office and we handle four different practice areas. I used to have multiple websites (one for each practice area) with keywords in the actual domain name, but based on the recommendation of SEO "experts" a few years ago, I consolidated all the webpages into one single webpage (based on the rumors at the time that Google was going to be focusing on authorship and branding in the future, rather than keywords in URLs or titles). Needless to say, Google authorship was dropped a year or two later and "branding" never took off. Overall, having one webpage is convenient and generally makes SEO easier, but there's been a huge drawback: When my page comes up in SERPs after searching for "attorney" or "lawyer" combined with a specific practice area, the practice area landing pages don't typically come up in the SERPs, only the front page comes up. It's as if Google recognizes that I have some decent content, and Google knows that I specialize in multiple practice areas, but it directs everyone to the front page only. Prospective clients don't like this and it causes my bounce rate to be high. They like to land on a page focusing on the practice area they searched for. Two questions: (1) Would using parent pages (e.g. http://lawfirm.com/divorce/anytown-usa-attorney-lawyer/ vs. http://lawfirm.com/anytown-usa-divorce-attorney-lawyer/) be better for SEO? The research I've done up to this point appears to indicate "no." It doesn't make much difference as long as the keywords are in the domain name and/or URL. But I'd be interested to hear contrary opinions. (2) Would using parent pages (e.g. http://lawfirm.com/divorce/anytown-usa-attorney-lawyer/ vs. http://lawfirm.com/anytown-usa-divorce-attorney-lawyer/) be better for indexing in Google SERPs? For example, would it make it more likely that someone searching for "anytown usa divorce attorney" would actually end up in the divorce section of the website rather than the front page?
Algorithm Updates | | micromano0 -
Local Data Aggregators For Canada
Hi Mozzers, I've seen David Mihm's list of data aggregators for local search for the US (infogroup, localeze, acxiom) but I'm in Canada. Does anyone know if someone has sourced this?
Algorithm Updates | | waynekolenchuk1 -
Does the use of an underscore in filenames adversely affect SEO
We have had a page which until recently was ranked first or second by Google UK and also worldwide for the term "Snowbee". It is now no longer in the top 50. I ran a page optimization report on the url and had a very good score. The only criticism was that I had used an atypical character in the url. The only unusual character was an underscore "_" We use the underscore in most file names without apparent problems with search engines. In fact they are automatically created in html files by our ecommerce software, and other pages do not seem to have been so adversely affected. Should we discontinue this practice? It will be difficult but I'm sure we can overcome this if this is the reason why Google has marked us down. I attach images of the SEO Report pages 8fDPi.jpg AdLIn.jpg
Algorithm Updates | | FFTCOUK0 -
Is using WPML (WordPress Multilingual Plugin) ok for On-Page SEO?
Hi Mozzers, I'm investigating multilingual site setup and translating content for a small website for 15-20 pages and came accross WPML (WordPress Multilingual Plugin) which looks like it could help, but I am curious as to whether it has any major international SEO limitations before trialing/buying. It seems to allow the option to automatically setup language folder structures as www.domain.com/it/ or www.domain.com/es/ etc which is great and seems to offer easy way of linking out to translators (for extra fee), which could be convenient. However what about the on-page optimization - url names, title tags and other onpage elements - I wonder if anyone has any experiences with using this plugin or any alternatives for it. Hoping for your valued advice!
Algorithm Updates | | emerald0 -
Singular vs plural SEO
Hi everyone, OK I've been looking at the Google adwords keyword tool and it's thrown some of my On-page SEO into question (everything said here are examples, I haven't used any real life terms or figures). Lets say my page is about "Green Apples", let's say the keyword tool shows that the singular version "Green Apple" gets more searches (as an example). Should I optimize for the singular or the plural? Also lets say my title tag for that page is "Green Apples | Apples Galore UK" would Google/SEOmoz count that as an optimisation for the singular "Green Apple" or do the search engines take the title literally and don't differenciate between singular and plurals? Thanks in advance everyone! Regards, Ash
Algorithm Updates | | AshSEO20112