2 Google my business listings for one company

[uservices]

Hello all

I work for a small company. we do carpentings and old wooden furniture repairs. With the same company, we've started a tiny house building business, which is completly different  of what we usally do and this is a national business wj

The question is, can a create a different google my business listing for this activity ? It has different brand on logo  but same phone number and same physical address.

From what i ve found in google help pages , i would say yes, but i d  take opinions about this , tks for your precious answers

from google :

Departments within other business, universities, or institutions
Departments within businesses, universities, hospitals, and government institutions may have their own listings on Google.
Learn more
Publicly-facing departments that operate as distinct entities should have their own page. The exact name of each department must be different from that of the main business and that of other departments. Typically such departments have a separate customer entrance and should each have distinct categories. Their hours may sometimes differ from those of the main business.
•    Acceptable (as distinct listings):
o    "Walmart Vision Center"
o    "Sears Auto Center"
o    "Massachusetts General Hospital Department of Dermatology"
•    Not acceptable (as distinct listings):
o    The Apple products section of Best Buy
o    The hot food bar inside Whole Foods Market
For each department, the category that is the most representative of that department must be different from that of the main business and that of other departments.
•    The main business "Wells Fargo" has the category "Bank" whereas the department "Wells Fargo Advisors" has the category "Financial Consultant"
•    The main business "South Bay Toyota" has the category "Toyota Dealer" whereas the "South Bay Toyota Service & Parts" has the category "Auto Repair Shop" (plus the category "Auto Parts Store")
•    The main business "GetGo" has the category "Convenience Store" (plus the category "Sandwich Shop") whereas the department "GetGo Fuel" has the category "Gas Station", and the department "WetGo" has the category "Car Wash"

[uservices]

Hello

Thanks for your very complete answer.

As for furniture repair work, we meet our tiny houses clients face to face , at least twice, at our shop,  where all our tiny houses are built, and we deliver (drive ) our small houses accross europe, we re not shipping any part for self building. So i am pretty sure we are eligible.

Our two activities are really différents businesses in one company, with completly different products and services,  different clients and targets.

We have 2 websites, 2  names, 2 logos, and we could work out 2 differents phone numbers. But it will be all located at the address where all the machinery and tools are .

Because of the single address, i looked into the department option offered by google , as  mentionned at the bottom of my first post .

I think i d be right to open a second listing, but i also feel Google could kick me ... can't make up my mind on this .

[MiriamEllis]

Good afternoon, and congratulations on launching your tiny house business. Those tiny houses are fascinating!

In regards to your question, I'm understanding your scenario this way:

• You do woodworking/carpentry/repairs via an existing local business for local customers with whom you meet face-to-face.

• You've now started a national business in which you will ship tiny house kits or materials to customers across the U.S.

If I've misunderstood that in any way, please correct me.

If I'm correct, read on.

Having a Google My Business listing is dependent on you having face-to-face interactions with customers. So, if your consumer base for the tiny houses is completely national rather than local, and you are not meeting these shoppers face-to-face, you do not qualify for a Google My Business listing.

But, if at least some of your customers for the tiny houses are local and you are meeting with them either at your place of business or are going from your place of business to meet them out at their houses, then, yes, you would qualify for a Google My Business listing.

In other words, you have to be meeting at least some of your customers in person to be eligible for a listing.

Moving along, if you determine that you are eligible because you're meeting some tiny house buyers face-to-face, you have a second problem to tackle: the problem of co-located businesses at the same address.

If one of your businesses was the tiny house business and other was a computer repair company, you'd have no problem having them share addresses, provided you equipped each business with a unique phone number and a unique website.

But, in your case, both of your businesses appear to be related to carpentry (houses, furniture, woodworking, etc.). Google does have separate categories for Home Builder, Furniture Repair and Carpenter, but I would have a moderate concern that Google might decide that you are a single business (a carpentry business) attempting to appear like multiple businesses with multiple Google listings. It's possible that they could decide you are trying to spam them, and penalize or even remove one or more of your listings.

Given this, you have two options to proceed with guaranteed safety:

1. Decide you are really just running one carpentry business with a variety of services promoted via a single website and a single Google My Business listing.

2. Decide you are really running two distinct businesses and locate one of them at a different physical location, as well as ensuring they each have their own website and phone number, and completely unique branding (a different name, etc.).

The first option should be no sweat. The second option, if all of your woodworking tools are in a single shop, could involve some difficult structural business changes, such as opening up a second workshop. You will be best able to determine whether that's possible.

Please let me know if anything I've written needs further clarification. And good luck with your new work!