How can a change a titular account
-
Good afternoon, how are you?
I want to know how could i change the titular person of an account and how could i change the creddit card which the account is related to.
Thanks,
Nahuel
-
Hi Nahuel! Kristina from Moz's Help Team here.
To change the owner of a particular account, you would need to login under the account holder's email address as the username, then navigate to https://moz.com/users/auth to change the email address on file.
Similarly, to change the credit card on file, you'd need to login and head to https://moz.com/billing and click the "Replace" button next to the current card on file.
If you need to reset the password associated with the account in order to get logged in, you can do that here: https://moz.com/lost-password.
If you need further assistance with getting logged into the account, please email help@moz.com as we'll need to verify more information from you in order to assist.
Thanks so much!
-Kristina
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz took money from my account?!
I signed up for a free trial and had to add my card details. Now Moz just took money from my account without permissions. This is a warning to everyone signing up for trial. I want my money back!!! This is not right.
Product Support | | cjhswe810 -
I would like to close my account
good morning i would like to close my account because i cant understand it and i don't have time to learn it
Product Support | | Fardous0 -
Can I transfer my Moz Profile points to a new profile?
I've moved jobs and that meant changing emails and handing over my Moz account to the company. Afterall, it was the company that paid for the Moz account. I was wondering if I could transfer my points/profile to a new one? Or is it a case of starting from scratch again?
Product Support | | Diamond.Dog0 -
Can I move analytics campaigns from one Moz Pro account to another?
Hello all, hoping someone can help - couldn't find anything on this subject in the Q&A already... I'd like to associate some existing Moz analytics campaigns with a different Moz Pro account, is this possible? I know I could just start a new analytics campaign in the different pro account, but I don't want to lose all of the data Roger has already collected on the site; I feel it would be a tragedy after all his hard work, and it wouldn't be convenient for me. Hoping someone can help!
Product Support | | sbridle0 -
Reset my MOZ Account?
I recently redesigned my 2 websites. Both are large 80+ page sites with unique text on every page, no keyword stuffing and generally using all the proper SEO techniques ( I hired a professional w/ 10 years experience). My pages rank for the targeted terms, but MOZ reports say "Not in the Top 50". I had friends run "Clean Searches" from the west coast and we were ranking. Prior to the redesign, I used MOZ and the reports were very accurate. Should I reset my MOZ account or what?
Product Support | | KevnJr0 -
My campaigns are all missing and can't access archives
"Oops! Try refreshing the page, if that doesn't work, please click here to contact our help team." Yu0PY7g
Product Support | | matthewjharris0 -
Mox connected to Google analytics account, but no data visible?
Hi everyone, Last week I added google analytics to one of my websites. The set up is working and collects data. Yesterday I connected Moz till this google analytics account. But I still do not see that Moz is collecting data from GA? Why do you think this is happening, why doesn't it work? Kind regards Jeanette
Product Support | | Mylan-GDM0 -
Account Update
Hello, I appreciate moz and all of its tools and would not consider going elsewhere but I must say I am a bit disappointed in the extreme inconsistency in the updates to my campaigns and keyword rankings. It's supposed to be weekly and used to occur on a specific day however I have no idea when it will happen now. Updates have occurred on average every 8-10 days with no consistency as to when they will actually happen. Once again I have no intentions of leaving moz but would like to know why this has happened for the past few months and if/when it will consistently be updated weekly. Thank you, Mike
Product Support | | AgilitySpeaks
[personal information removed by staff]0