Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.

Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).

Refund

Product Support

722

HoxtonCapital last edited by

Hi, I have used free trial and I forgot to cancel it, and was charged $179. I need help cancelling the account and getting a refund. For now i'm unable to use this great tool..
1 Reply Last reply
Reply Quote 0
jocameron Staff last edited by

HI there,

Jo here from the Moz Help team. All queries of this nature should be directed to help@moz.com. I can see you've already sent us a request there so I'll reply to you directly.

Cheers!
Jo
1 Reply Last reply
Reply Quote 1

Got a burning SEO question?

Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.

Start my free trial

Browse Questions

View

From

Sorted by

With category

Explore more categories

Related Questions

Hi please help me process the refund. The money that was charge is for my mom's heart operation.

How do we process the refund for an account that has never been used. Please please help us.
Product Support | | Dugard-Property

0
How to refund moz pro subscription?

I want to refund the subscription purchase process and return the money back
Product Support | | ResearchTrainingAcademy

0
I ask for a refund.

Sorry... I entered the card number by mistake.. So I want my money back. _Again I'm so sorry. _
Product Support | | godkjpotat

0
I want to Moz refund my money. My trial just expired and i had forgotten to cancel

Hi, As the title states, I forgot to cancel our subscription before the trial expired and was charged USD 159.00. The product isn't a good fit for us at the moment. Will look at in the future again. Thanks J
Product Support | | jandigitalstudios_seo

0
I have been not using MOZ, my log in can give details,and i was charged for plan of 149$.please refund my money.never did used any tool,it s all inactive .

i have been not using MOZ, my log in can give details,and i was charged for plan of 149$.please refund my money.never did used any tool,it s all inactive .
Product Support | | rush7072

0
My trial just expired and i had forgotten to cancel, I want to refund it please

I've forgotten to cancel my trial account and I got my card charged 150$, I wanna cancel my account and get a refund please.
Product Support | | heshamfathi

0
I want a refund. Could someone help- my trial membership just expired today.

Hi, My card was just charged today because my trial membership expired. I really haven't been using any of the trial features and unfortunately I completely forgot to cancel the membership! Could anyone help me with this? I was looking for a phone number or contact information but I couldn't find anything. Thanks! UPDATE: Just found the contact forum!!!
Product Support | | ikahbod

0
Refund

Hello, We would like to cancel our account and get a refund for the remaining months. What are the steps we need to take? Best Regards D
Product Support | | dasmedia

0