Cancelling without loosing data

[seoanalytics]

Hello,

Is it possible to cancel my Moz pro account for a few months without loosing the data and then reopen it a few months from now.

Thank you,

[meghanpahinui]

Hi there!

Thanks so much for following up! 12 update cycles would be for things like site crawl data. Rankings would not be collected while your Campaign is archived but we would keep your historical data.

If you would like to cancel your subscription, you can do so at any time from your subscriptions page: https://moz.com/subscriptions

I also have a guide from our Help Hub that can help: https://moz.com/help/your-account/manage-subscriptions/cancel-moz-pro

Hope this helps!

[seoanalytics]

Hi Megan,

Thank you but what is the difference between the 12 update cycles (12 weeks for ranking) and the ranking data that you say are kept forever ?

If I want to cancel for a few weeks where do I go for that ?

[meghanpahinui]

Hi there!

Thanks so much for the great question! When you cancel your Moz Pro subscription we archive your Campaigns so that your data stays safe while you're gone. We do not collect any new data but we will hold on to your historical data for up to 12 update cycles. A few exceptions to this are rankings data and link histories which we will keep forever.

You can also read more about this on our Help Hub here.

I hope this helps! If you have any other questions or if you need anything else please feel free to email us at help@moz.com.