Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track your brand’s footprint in AI search
      Moz Pro

      Track your brand’s footprint in AI search

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      Let your business shine with Listings AI

      Let your business shine with Listings AI

      Get found
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. How to get rid of bot verification errors

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    How to get rid of bot verification errors

    Technical SEO
    crawl errors 4xx error
    2
    3
    3107
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • mfrgolfgti
      mfrgolfgti Subscriber last edited by HayleyBowyer

      I have a client who sells highly technical products and has lots and lots (a couple of hundred) pdf datasheets that can be downloaded from their website. But in order to download a datasheet, a user has to register on the site. Once they are registered, they can download whatever they want (I know this isn't a good idea but this wasn't set up by us and is historical). On doing a Moz crawl of the site, it came up with a couple of hundred 401 errors. When I investigated, they are all pages where there is a button to click through to get one of these downloads. The Moz error report calls the error "Bot verification".

      My questions are:
      Are these really errors?
      If so, what can I do to fix them?
      If not, can I just tell Moz to ignore them or will this cause bigger problems?

      Mr.Rui.Martins1 2 Replies Last reply Reply Quote 0
      • Mr.Rui.Martins1
        Mr.Rui.Martins1 @mfrgolfgti last edited by

        @mfrgolfgti probably has to do with Moz bots being blocked due to a "user registration" requirement to be able to see the files.

        1 Reply Last reply Reply Quote 0
        • Mr.Rui.Martins1
          Mr.Rui.Martins1 @mfrgolfgti last edited by

          @mfrgolfgti believe that is happening because Moz bots are being blocked (due to user registration need) to view the files. 401s code errors are usually related to a "lack of valid authentication credentials".

          1 Reply Last reply Reply Quote 0
          • 1 / 1
          • First post
            Last post

          Got a burning SEO question?

          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


          Start my free trial


          Browse Questions

          Explore more categories

          • Moz Tools

            Chat with the community about the Moz tools.

          • SEO Tactics

            Discuss the SEO process with fellow marketers

          • Community

            Discuss industry events, jobs, and news!

          • Digital Marketing

            Chat about tactics outside of SEO

          • Research & Trends

            Dive into research and trends in the search industry.

          • Support

            Connect on product support and feature requests.

          • See all categories

          Related Questions

          • Mr_Roger_Dodger1

            Unsolved Pages say Blacklisted

            404 error rep[ort critical errors 4xx error blacklisted wtf

            I have a number of pages on the 4xx error report page that show a page tile saying 'Blacklisted' in MOZ on the critical errors page. What is this and how do I check it is really an issue and fix it? Some of the pages that show with this issue rank on page one in google.

            Moz Tools | | Mr_Roger_Dodger1
            0
          • WeAreDigital_BE

            Subdomain 403 error

            Hi Everyone, A crawler from our SEO tool detects a 403 error from a link from our main domain to a a couple of subdomains. However, these subdomains are perfect accessibly. What could be the problem? Is this error caused by the server, the crawlbot or something else? I would love to hear your thoughts.
            Jens

            Technical SEO | | WeAreDigital_BE
            0
          • DaleZon

            Errors In Search Console

            Hi All, I am hoping someone might be able to help with this. Last week one of my sites dropped from mid first day to bottom of page 1. We had not been link building as such and it only seems to of affected a single search term and the ranking page (which happens to be the home page). When I was going through everything I went to search console and in crawl errors there are 2 errors that showed up as detected 3 days before the drop. These are: wp-admin/admin-ajax.php showing as response code 400 and also xmlrpc.php showing as response code 405 robots.txt is as follows: user-agent: * disallow: /wp-admin/ allow: /wp-admin/admin-ajax.php Any help with what is wrong here and how to fix it would be greatly appreciated. Many Thanks

            Technical SEO | | DaleZon
            0
          • A_Fotografy

            Yoast SEO. After set up 404 error pages

            Hello all, Something strange happened with my blog site. I recently signed to MOZ tools. Initially everything was fine, but during my last crawl I got loads of 404
            pages. Few days ago I was tweaking some settings in SEO plugin according to this post https://moz.com/blog/setup-wordpress-for-seo-success What I noticed was that 404 pages were coming from my blog posts, but for
            some reason category was missing in those posts. For example this link is 404
            https://a-fotografy.co.uk/inchcolm-island-wedding-photography-bailie The one with category is https://a-fotografy.co.uk/wedding-pictures/inchcolm-island-wedding-photography-bailie/ So basically for some reason category was missing. Please let me know how can I fix this instead of doing hundreds of
            redirects now. Thank you,
            Regards,
            Armands

            Technical SEO | | A_Fotografy
            0
          • DigitalAnarchy

            Do YouTube videos in iFrames get crawled?

            There seems to be quite a few articles out there that say iframes cause problems with organic search and that the various bots can't/won't crawl them. Most of the articles are a few years old (including Moz's video sitemap article). I'm wondering if this is still the case with YouTube/Vimeo/etc videos, all of which only offer iFrames as an embed option. I have a hard time believing that a Google property (YT) would offer an embed option that it's own bot couldn't crawl. However, let me know if that is in fact the case. Thanks! Jim

            Technical SEO | | DigitalAnarchy
            0
          • MissVe

            Is there a way of changing the Permalink without getting the 404 Error?

            Hi, I am new to this all.. Is there a way of changing the permalink for example from: domain/content/ to domain/profile/ without receiving the 404 error message. It's just that since my website has been developed, some pages and their content have changed but the permalink still shows the name of the old page which may be confusing. Ps. Please use most simple language for explanations as I am really new to it. Thank you! Ve

            Technical SEO | | MissVe
            0
          • GManSEO

            Getting a video displaying a lightbox indexed

            We have created a video for a category page with the goal of building links to the page and improving the conversion rate of visitors to the page.  This category is Christmas oriented so we want to get the video dropped in ASAP. Unfortunately there was a mixup with our developer and he created a lightbox pop-up to display the video on the category page.  I'm concerned this will hurt our ability to get the video indexed in Google. Here was his response.  Is what he says here true? "With the video originally being in lightbox the iFrame Embed was enough since the video can't be on the page, it would have to be hidden on the page which is ignored by Google.  The SEO would be derived from modifying the video sitemap to define the category page as the HTML page for the Wistia video and Google will make the association. The sitemap did all the heavy lifting, the schema markup did not come till later so it had no additional affect on Google other then to re-enforce the sitemap." Thanks for your help!

            Technical SEO | | GManSEO
            0
          • anchorwave

            Best 404 Error Checker?

            I have a client with a lot of 404 errors from Web Master Tools, and i have to go through and check each of the links because Some redirect to the correct page Some redirect to another url but its a 404 error Some are just 404 errors Does anyone know of a tool where i can dump all of the urls and it will tell me If the url is redirected, and to where if the page is a 404 or other error Any tips or suggestions will be really appreciated! Thanks SEO Moz'rs

            Technical SEO | | anchorwave
            0

          Get started with Moz Pro!

          Unlock the power of advanced SEO tools and data-driven insights.

          Start my free trial
          Products
          • Moz Pro
          • Moz Local
          • Moz API
          • Moz Data
          • STAT
          • Product Updates
          Moz Solutions
          • SMB Solutions
          • Agency Solutions
          • Enterprise Solutions
          • Digital Marketers
          Free SEO Tools
          • Domain Authority Checker
          • Link Explorer
          • Keyword Explorer
          • Competitive Research
          • Brand Authority Checker
          • Local Citation Checker
          • MozBar Extension
          • MozCast
          Resources
          • Blog
          • SEO Learning Center
          • Help Hub
          • Beginner's Guide to SEO
          • How-to Guides
          • Moz Academy
          • API Docs
          About Moz
          • About
          • Team
          • Careers
          • Contact
          Why Moz
          • Case Studies
          • Testimonials
          Get Involved
          • Become an Affiliate
          • MozCon
          • Webinars
          • Practical Marketer Series
          • MozPod
          Connect with us

          Contact the Help team

          Join our newsletter
          Moz logo
          © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
          • Accessibility
          • Terms of Use
          • Privacy

          Looks like your connection to Moz was lost, please wait while we try to reconnect.