Unsolved Recovery of campaigns
-
Due to the holidays I forgot to update my credit card information after my credit card had expired. I just updated my payment details but now all my history and campaigns have disappeared. How can I recover these?
-
@samantha-chapman Thanks Samantha - I just sent the e-mail. Kind regards, Tim.
-
@vandenbtim Sam from Moz's Help Team here! Could you please pop an email about this over to help@moz.com? We'll be happy to help!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Problems with Crawl Diagnostics/New Campaign
Hi all I added a new domain to my campaigns yesterday and got the usual message saying we will have a small set of results ready in a couple of hours, and the rest will be done in a week or so. 24 hours later, this same message is still showing. Anyone else experiencing this or is it just related to my domain? Many thanks. Carl
Moz Pro | | GrumpyCarl0 -
What should I put in 'Define Branded Keyword Rules' -Starting a Campaign
Hello, I am a new user here (this seems really interesting!), but english level is not very good (I am spanish) and I dont understand what means 'Define Branded Keyword Rules' Hope someone can explain me it in easy words so I can understand Thank you very much! 1362443047.jpeg
Moz Pro | | matiw0 -
How to create a campaign to 3 products
I have 3 products, and structure my site: www.mysite.com - have a page to acess the products, institucional, blog.... www.mysite.com/product-1 - have informations and structure to product 1 (videos, testimonials, features, revisions) - this product have the specifics keywords, and are different of product2, 3.... the same in: www.mysite.com/product-2 - keywords specifics and differents of prod1, prod3 www.mysite.com/product-3 - keywords specifics and differents of prod1, prod2 I need create 4 campaigns in seomoz, URL to URL, or create unique campaign with url "www.mysite.com"?
Moz Pro | | Edudebona0 -
Usable to set up campaign because site cannot be
I don't understand this message. i never had problems with other sites and now I get problems with this message when trying to set a campaign twice for 2 different sites. I received the same message twice. What do I do? Help! We have detected that the root domain xxxxxxxxxxxxxxxxxxxx does not respond to web requests. Using this domain, we will be unable to crawl your site or present accurate SERP information. Thanks.
Moz Pro | | mcuneo0 -
Is there a way to get the SEO campaign crawl to run from outside the US?
We are working on a international site that uses IP redirection. I am currently trying to crawl and monitor the Australian version of the site, however the pro-campaign crawler is running from the US and only giving me US data. Is there a way to tell the crawler to run through a local proxy so we can track international versions? Thanks!
Moz Pro | | MBASydney0 -
Is there a way in in the pro campaign to initiate an instant crawl?
I have a campaign that's on a very small website at this point. It's only 9 pages, so a crawl would only take a few minutes. Is there a way to start a quick crawl at my request instead of having to wait a week to see if I fixed the issues it found during the last crawl? I've been hunting around, but I don't see a way.
Moz Pro | | mytouchoftech0 -
When will google plus be added to campaigns under Social in the dashboard?
I am new here and i am very exited about the seomoz software and all the tipps and tricks i find here. But i have one question, will there be an improvement to the Social Monitoring to add google plus, because i think in 2012 google plus would be a Must for every SEO. Thank You!
Moz Pro | | AndrDaub0 -
How to Stop SEOMOZ from Crawling a Sub-domain without redoing the whole campaign?
I am using SEOMOZ for a client to track their website's performance and fix any errors and issues. A few weeks ago, they created a sub-domain (sub.example.com) to create a niche website for some of their specialized content. However, when SEOMOZ re-crawled the main domain (example.com), it also reported the errors for the subdomain. Is there any way to stop SEOMOZ from crawling the subdomain and only crawl the main domain? I know that can be done by starting a new campaign, but is there any way to work around an existing campaign? I'm asking because we would like to avoid the setting up the campaign again and losing the historical data as well. Any input would be greatly appreciated. Thanks!
Moz Pro | | TheNorthernOffice790