Unsolved Site Crawler not working but on-demand crawler working
-
Hi,
In Moz pro, when using Site crawler (or recrawl), we are seeing message site is banned. But when using on-demand crawler, it could generate report successfully.
I just like to know if in both these cases, it is roberbot that is used!
And kindly note, site crawler was perfectly working before. So the required setup is already in place from long time. Site crawler ban issue started appearing from nov/dec 2023. .
Could you please us understand how could we possibly make site-crawler work?
I am happy to provide more details if you need any.Thanks
-
@Aditi_08
Could you please help me on how to get IP addresses of Site Crawler? Just please note, Site Crawler is working before November so IP addresses were not blocked.Like it is mentioned before,
- no change in robots.txt
- no issue with rate limiting
- no changes in site-crawler configuration
-
@gilesd If you're experiencing issues with Moz Pro's Site Crawler showing that the site is banned while the On-Demand Crawler works fine, it might be due to changes or updates since November/December 2023. Both tools likely use the same crawler, "rogerbot," but differ in their operational schedules. The problem could be due to rate limiting or blocking by your server, IP blocking, changes in your robots.txt file, or updates in the Site Crawler configuration. To resolve this, check your robots.txt file to ensure it allows Moz's crawler, review server logs and firewall settings to ensure the crawler’s IP addresses aren’t blocked, and adjust rate limiting settings if necessary. Also, double-check the settings in Moz Pro to make sure there are no configurations causing the issue. If the problem persists, contact Moz support with detailed information about the error messages and any recent changes to your site’s configuration. Regular monitoring of your site’s interactions with automated tools and coordinating with your hosting provider can help prevent such issues in the future.
-
I am not sure why my reply not appearing here. Just for confirmation, replying again,
I like to confirm you -
There is no modification in Robots.txt
No issues with rate limit
Moz Pro settings are not changedWe are looking for your help to identify the issue.
Thanks
-
Thanks for your trouble shooting tips.
I assure you there has been nothing changed in robots.txt file or any settings in MozPro.
And there is frequency limit, Site Crawler triggers only once in 2 weeks.Thanks
-
Hi, gilesd
In Moz Pro, when using the Site Crawler or Recrawl, we also received a message indicating the site was banned. However, the on-demand crawler could generate the report successfully.
To address your question:
Robots.txt Configuration: Both the Site Crawler and on-demand crawler should be using the same robots.txt file unless there's been a recent change. Ensure your robots.txt hasn't been updated to block specific user agents.
IP Blocking or Rate Limiting: Some web servers or security settings might block or limit access based on IP or request frequency. The Site Crawler might be hitting these limits, whereas the on-demand crawler, being less frequent, avoids these blocks.
Moz Pro Settings: Double-check the Moz Pro settings to see if there have been any changes or updates to how the Site Crawler operates compared to the on-demand crawler. Any recent updates might have altered how the Site Crawler interacts with your site.
Thanks,
Hamza Zubair -
Hi, gilesd
In Moz Pro, when using the Site Crawler or Recrawl, we also received a message indicating the site was banned. However, the on-demand crawler could generate the report successfully.
To address your question:
Robots.txt Configuration: Both the Site Crawler and on-demand crawler should be using the same robots.txt file unless there's been a recent change. Ensure your robots.txt hasn't been updated to block specific user agents.
IP Blocking or Rate Limiting: Some web servers or security settings might block or limit access based on IP or request frequency. The Site Crawler might be hitting these limits, whereas the on-demand crawler, being less frequent, avoids these blocks.
Moz Pro Settings: Double-check the Moz Pro settings to see if there have been any changes or updates to how the Site Crawler operates compared to the on-demand crawler. Any recent updates might have altered how the Site Crawler interacts with your site.
Thanks,
Hamza Zubair
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Why doesn't moz notify me of missing image alt tags
We had a client come to us and let us know another vendor had notified them that many of the images on their site are missing alt tags / text. I know this was a big deal back in the day, but I haven't heard much about it lately. I am assuming if it doesn't even show up in the Moz site crawl, it must not be a big deal any more, but I would love to have more info about how important image alt tags are and if they are important, why Moz does not report them.
Moz Pro | | CaliberMG1 -
Solved Site Crawl Won't Complete
How can I start/restart a new site crawl? I requested one 2 days ago on one of my sites, and it won't complete. It's only 150 pages -
Product Support | | PaulBarrs0 -
Duplicate Content & Rel Canonical Tag not working
I'm really questioning the legitimacy of the duplicate content flags with moz. I'm building a website that sells home decor products and a lot of the pages are similar in structure (As would be expected with a store that sells thousands of individual products). It seems a little overkill to me to flag the following pages as duplicate content. They have different urls, titles, h1, h2, and h3 tages, different meta tags, etc. Right now, it's saying that the following have duplicate page content: http://www.countryporchhomedecor.com
Moz Pro | | cp_web
http://countryporchhomedecor.com/park-designs/pillows/christmas-vacation-embroidered-pillow
http://www.countryporchhomedecor.com/donna-sharp/throws/camo-bear-throw
http://countryporchhomedecor.com/park-designs/teapots/wonderland-teapot
http://countryporchhomedecor.com/park-designs/rag-rugs/cambridge-rug-36x60
http://www.countryporchhomedecor.com/donna-sharp/lodge-quilts/king%2C-woodland
http://www.countryporchhomedecor.com/park-designs/rag-rugs/redmon-rag-rug-36x60
http://www.countryporchhomedecor.com/park-designs/valances/hearthside-valance-72x14
http://countryporchhomedecor.com/park-designs/valances/hearthside-valance-72x14
http://countryporchhomedecor.com/donna-sharp/lodge-quilts/king,-woodland
http://www.countryporchhomedecor.com/park-designs/teapots/wonderland-teapot
http://countryporchhomedecor.com/donna-sharp/throws/camo-bear-throw
http://countryporchhomedecor.com/park-designs/accessories/home-place-tumbler
http://www.countryporchhomedecor.com/donna-sharp/lodge-quilts/king,-woodland
http://www.countryporchhomedecor.com/park-designs/rag-rugs/cambridge-rug-36x60
http://www.countryporchhomedecor.com/park-designs/pillows/christmas-vacation-embroidered-pillow
http://www.countryporchhomedecor.com/donna-sharp/lodge-quilts/king%2C-woodland?pi=18
http://countryporchhomedecor.com/donna-sharp/lodge-quilts/king%2C-woodland
http://www.countryporchhomedecor.com/park-designs/accessories/home-place-tumbler
http://countryporchhomedecor.com/park-designs/rag-rugs/redmon-rag-rug-36x6 Any ideas? Also, it seems like it's not honoring the rel-canonical tag. It keeps saying that pages with a rel canonical tag are duplicates when some of the urls that it's flagging shouldn't even be indexed because of the canonical tag. The "pi" in the query string should not be indexed! http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?pi=18&page=3
http://countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=6
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=7
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?pi=18&page=6
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=10
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?pi=18&page=8
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=8
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams
http://countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=7
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?pi=18&page=7
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=1
http://countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=8
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?pi=18&page=5
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?pi=18&page=10
http://countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=3
http://countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=5
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?pi=18&page=4
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?pi=18&page=9
http://www.countryporchhomedecor.com/bedding-%26-quilts/shams/standard-shams
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?pi=18
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?pi=18&page=1
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=6
http://countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=1
http://countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=5
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=2
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=9
http://countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=4
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=3
http://countryporchhomedecor.com/bedding-%26-quilts/shams/standard-shams
http://www.countryporchhomedecor.com/bedding-%26-quilts/shams/standard-shams?pi=18
http://countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=9
http://countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=10
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?pi=18&page=2
http://countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=2
http://www.countryporchhomedecor.com/bedding-&-quilts/shams/standard-shams?page=40 -
Duplicate Content, Canonicalization may not work in our scenario.
I'm new to SEO (so please excuse the lack of terminology), and will be taking over our companies inbound marketing completely, I previously just did data analysis and managed our PPC campaigns within Google and Bing/Yahoo, now I get all three, Yipee! But I digress. Before I get started here, I did read: http://moz.com/community/q/new-client-wants-to-keep-duplicate-content-targeting-different-cities?sort=most_helpful and I found both the answers there to be helpful, but indirect for my scenario. I'm conducting our companies first real SEO audit (thanks MOZ for the guide there), and duplicate content is going to be our number one problem to tackle. Our companies website was designed back in 2009, with the file structure /city-name/product-name. The problem with this is, we are open in over 50 cities now (and headed to 100 fast), and we are starting to amass duplicate content. Five products (and expanding), times the locations... you get it. My Question(s): How should I deal with this? The pages are almost identical, except listing the different information for each product depending upon it's location. However, for one of our products, Moz's own tools (PRO) did not find all the duplicate content, but did find some (I'm assuming it's because the pages have different course options and the address for the course is different, boils down to a different address on the very bottom of the body and different course options on the right sidebar). The other four products duplicate content were found and marked extensively. If I choose to use Canonicalization to link all the pages to one main page, I believe that would pass all the link juice to that one page, but we would no longer show in a Google search for the other cities, ex: washington DC example product name. Correct me if I'm wrong here. **Should I worry about the product who's duplicate content only was marked four times out of fifty cities? **I feel as if this question answers itself, but I still would like to have someone who knows more than me shed some light on this issue. The other four products are not going to be an issue as they are only offered online, but still follow the same file structure with /online in place of /city-name. These will be Canonicalized together under the /online location. One last thing I will mention here, having the city name in the url gives us a nice advantage (I think) when people are searching for products in cities we offer our product. (correct me again) If this is not the case, I believe I could talk our team into restructuring the files (if you think that's our best option). Some things you need to know about our site: We use a cookie for the location. Once you land on a page that has a location tied to it, the cookie is updated and saved. If the location does not exist, then you are redirected to a page to chose a location. I'm pretty sure this can cause some SEO issues too, but once again not sure. I know this is a wall of text, but I cannot tell you enough how appreciative I am in advance for your informative answers. Thanks a million, Trenton
Moz Pro | | PM_Academy0 -
Site Not On Google, SEOmoz shows as 43
The site I'm helping with was at one time a page 1, even #1 on page 1. Lots of changes, problems when someone else did something and dropped to page 4 for keyword. After some recent tweaking I did, it no longer shows on rankings. No penalty on Google Webmaster, in Webmaster tools it shows the sitemap processed with no errors. SEOmoz still shows it at #43 in Rankings. Why does SEOmoz see it, but I don't? Site is www.plussizeplum.com (sorry, plus size women's lingerie) and keywords are "plus size lingerie".
Moz Pro | | dlcohen0 -
Sites Blocking Open Site Explorer? Penguin related.
Last week I was looking at a competitors site who has a link scheme going on and I could actually check the links for each anchor text. This week they don't work at all, do you think they're blocking the rogerbot on their domains? Or is there a problem with open site explorer? http://www.opensiteexplorer.org/anchors?site=www.decks.ca If you're interested in the background, all the links are to instant-home-biz . com which then redirects decks . ca - it's a tricky technique. Pretty much all of the links are from sketchy sites like: airpr23.xelr8it.biz/ airpr23.anzaland.net/ airpr23.vacation-4-free.com/airpr23.blogfreeradio.net/airpr23.blogomatik.com/http://www.morcandirect.com/mortgages/resources2.php which I thought Penguin was supposed to catch…
Moz Pro | | BeTheBoss0 -
Is anybody else having problems with Open Site Explorer downloads
I've been trying to get a CSV for linking domains for two days now and still have nothing. It got to the "Finalizing" status within a few hours and stayed that way for about 24 hours, and now it's back to the beginning of a "pending" status.
Moz Pro | | BlastAM0 -
How to Use Open Site Explorer
I've used Open Site Explorer here at SEOmoz for the first time and I'm confused by the results. I'm wondering how dated the results are? And, what are they based on? For example, I'm certain my facebook shares and like are higher...same with the twitter links. It seems kind of old?! One of my competitors who gets about 2x more traffic than me DOES have great backlinks. I know that. BUT, it's odd that her facebook and twitter results are what they are compared to mine - they're WAY higher in site explorer AND her links seem on par with her facebook page whereas mine don't. Whereas mine seem WAy Way lower than what they are in reality. She barely tweets and facebooks any more. Maybe once per month. She started out gangbusters, but doesn't do it much any more. That's kinda why I'm wondering if it's based on older stuff and not updated often? Anyone know?
Moz Pro | | annasus0