Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Unsolved Link Tracking List Error
-
"I have been maintaining 5 directories of backlinks in the 'Link Tracking List' section for several months. However, I am unable to locate any of these links at this time.
Additionally, the link from my MOZ profile is currently broken and redirects to an error page, no to Elche Se Mueve.
Given the premium pricing of MOZ's services, these persistent errors are unacceptable."
-
@Alberto_Diaz said in Link Tracking List Error:
"I have been maintaining 5 directories of backlinks in the 'Link Tracking List' section for several months. However, I am unable to locate any of these links at this time.
Additionally, the link from my MOZ profile is currently broken and redirects to an error page, no to Elche Se Mueve.
Given the premium pricing of MOZ's services, these persistent errors are unacceptable."
If the backlinks in your "Link Tracking List" have disappeared, it could be due to a data refresh or syncing issue on Moz’s end. Try clearing your browser cache or logging in with an incognito window to rule out any display glitches. For the broken link in your Moz profile, check that the URL in your profile settings is entered correctly and that there are no typos or extra spaces. If the issue persists despite the URL being correct, it might be a redirect or server configuration problem on Moz’s end, which their support team would need to fix.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Using Weglot on wordpress (errors)
Good day to you all, Does anyone have experience of the errors being pulled up by Moz about the utility of the weglot plugin on Wordpress? Moz is pulling up URLs such as: https://www.ibizacc.com/es/chapparal-2/?wg-choose-original=false These are classified under "redirect issues" and 99% of the pages are with the ?wg-choose parameter in the URL. Is this having an actual negative impact on my search or is it something more Moz related being highlighted. Any advice be appreciated and a resolution .. Im thinking I could exclude this parameter.
Moz Pro | | alwaysbeseen0 -
Unsolved No replies from help@moz.com - one of our IPs is blocked by Cloudflare so we cannot access Moz Community from there
Hi all,
Product Support | | DanielDL
I am a bit at my wits end trying to get some acknowledgement from MOZ. Have had no replies, no ticket auto-replies, no updates on any of the messages I have sent via the Moz Help Form on the website. Literally nothing. I wanted to avoid having to post publicly, but does anyone know how to raise a "technical problem" ticket with MOZ? help@moz.com never replies and the Help Form doesn't generate any kind of ticket. From our main office we get an "Access denied" Error (via Cloudflare) specifically for the Moz Community area. This happened to us in February of this year and has been happening again all through May. After testing ourselves with our IT, we determine that MOZ's Cloudflare account has incorrectly blocked the dedicated IP address specific to the internet connection at our head office. This means that none of our Moz User accounts can access anything related to the Community area in our account when working at the studio. We can only do so when working remotely (ie. some other IP address). This is incredibly frustrating, particularly as we've been on a proper paid MOZ account for many years. And I have sent numerous email requests, messages via the Form, etc., and have never heard back from anyone at all. The problem has been on-going for some time and I guess it is my fault because I tried to politely wait a fair amount of time between each follow-up. Only to realize that, actually, I don't think anyone is monitoring help@moz.com or even the Form submissions, or are even looking into the issue for me. Am hoping this message is seen by someone at Moz so they can let me know what is going on please? Guys..... c'mon.....0 -
Unsolved how to add my known backlinks manually to moz
hello
Moz Local | | icogems
i have cryptocurrency website and i found backlinks listed in my google webmasters dashboard, but those backlinks dont show in my moz dashboard even after 45 days. so my question is can i add those backlinks to moz, just to check my website real da score thanks,0 -
Unsolved CSV export does not work
Export to csv spam links or other links does not work. Can you help me? And I already posted this question but it seems it was deleted. Without this option I do not see why I should continue moz subscription.
Product Support | | netcomsia
alt text0 -
Unsolved Moz doesn't find backlinks for months / link tracking list offline
Hi there
Product Support | | startrek123
I want to share a big problem with you. Moz tracking list seems to be offline or having trouble finding links. I have an example:
The page where the backlink has been placed was created months ago. As you can see on the picture:
Link to the page is http://social.msdn.microsoft.com/profile/tableauxdumonde
Backlink on that page is https://ggongtime.com/ Picture shows clearly that the page of backlink (Microsoft) has been indexed and already has got it's own backlinks in Moz (8) but it is still not linking to the backlink website (ggongtime.com).
I've also attached a picture of page source where you can clearly see that it is a html link and is dofollow.
The problem remains since 3 months and I want to find out what is going on. This Microsoft page is one of example. There are hundreds of other pages being found, or not, and are still not showing up in Link Explorer on website's portfolio.
I want to know if there is a technical problem with link explorer, or anything else, because this is a serious problem for me. moz problem.png0 -
How Long Do The Link Tracking Lists Take To Update?
Hi, How long do the link tracking lists take to update? It's been over a week and each is still showing a red cross. The reason I created it was because I migrated to a new domain name and Moz is still showing the backlinks on the old property and not the new (the domain swap happened in December 2020). I can see that Ahrefs has picked up all of the links - Both new and redirected - but Moz has not. When will this be reflected in Moz as it has already been over three months? Is there a reason for the above questions? I appreciate any response here. 🙂
Moz Pro | | Smarter_Finances3 -
Tumblr and Link Equity
Hi Moz Community, I've recently decided to start a project where I gather 1,000 great examples of something that's searched for often, and am thinking that posting it to a Tumblr site like the following website did could be a great way to pass link equity back to my main site (with a little "site by [my site]" somewhere in the header or footer). While I was super pumped about this idea today, and have now gathered almost 500 of my examples (mentioned above), I am not seeing link equity passed from this site, even on the non-redirected links here: http://gothamlogos.tumblr.com/ Anyone have any experience with projects like this? I've checked read the Moz Tumblr and SEO article from a few years ago, which makes it seem like this should be an SEO "win"... But using the Moz Pro account tools, I'm not seeing any of these non-redirect links (ordinary links) giving any value to anyone on this example site. Thanks so much in advance, Zack
Moz Pro | | Zack2 -
Why are inbound links not showing?
I run the site http://www.eurocheapo.com and am finding that many inbound links are not showing up in OSE and on the toolbar. For example, check out this hotel review: http://www.eurocheapo.com/paris/hotel/hotel-esmeralda.html In OSE it shows only 2 links (from 1 domain), which is crazy. It has dozens of inbound links from many different domains (links:http://www.eurocheapo.com/paris/hotel/hotel-esmeralda.html). I notice this all over my site. Pages that we link between are also showing no internal links -- which is easy to disprove. Was there a problem with this crawl? Or is the problem in our code? Many thanks for your help, Tom
Moz Pro | | TomNYC0