I can't see the new Facebook Insights.
-
Is anyone else having trouble seeing the new Facebook Insights page? If I click on Insights I get a message at the top that says, "Take me to the new Page Insights" but if I click on it it does nothing.
Apparently people are "talking about me" and I can't see the new stats!
-
I find that Facebook can be buggy like that sometimes. Usually if you try back a bit later or the next day you'll see it. I agree with Nick, it's interesting but not data you can do much with. It's cool to see how many times your brand has been talked about, but you don't get much more information than that. At least Facebook is trying to improve and give us more info, maybe the next phase will have even more data.
For now I wouldn't worry too much about it not working, give it a day or so and try again.
-
If you are logged in as your Page, try logging in under your user account. Or if you were only logged in as yourself, try logging in as your Page. If none of that works, it may be a facebook bug.
From what I can tell, you aren't missing much. I have notifications that people are talking about my page, but could only find some charts and graphs showing how many, but not what or who. Maybe I am missing something, but I think the new Insights are not quite complete.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does Facebook Messages count as a social signal factor?
Hi, We know that social signals are usually referred to as a webpage's collective likes, comments or shares. But what about the Facebook messages generated from the messenger plugin on a web page? Especially on a business page, if one business page receives hundreds of Facebook messages through a landing page or blog page, does that count as social shares? And how effective is social signals are for a website in 2020? Although social engagement is always good for any website, my question is, how logical is it to purchase "social signal gigs" from konker or Fiverr or other gig markets? We run a social media marketing company in Australia, our website: https://www.playchat.com.au and we get a lot of messages every day through the messenger add on from our home page. Will that make any difference whatsoever? Looking forward to hearing from you. I appreciate any help you can provide.
Social Media | | DV4sd4550 -
Company FB Page Automatically Friend-Requesting Admins' Contacts
Hola, So today we added 3 or 4 admins to our company FB page. Our company FB consists of a 'profile' and that 'profile' has create a FB 'page' for the business. All of a sudden, the profile (not the company 'page') started to get a new friends. We thought this was weird as we weren't using this for promotion, we were using the company FB page. Anyway, when we dug a little deeper, we found the profile had automatically sent friend requests to all of the admins' contacts (around 2,000 people!). When we checked the friend request page, we realised we can't cancel all the requests, they have to be done individually! Why would FB do this? It might not be so bad if it was actually inviting the admins' contacts to 'like' the business page, but it's just adding them to the main profile's friend list. The only solution we can find is to deactivate/delete the profile and keep the company page with all the admin attached. Any ideas on this one? It's very weird and now it just looks like our fleldgling business is spamming people! Cheers, Lewis
Social Media | | PeaSoupDigital0 -
Facebook experts, I need help: is this 'strategy' idea legit or nonsense?
Hi guys, I have a friend who works in a large university where each faculty has their own Facebook page. The pages are rarely maintained and experience very poor levels of engagement. The university's main Facebook page has a very large following (195,000+ likes), but again, the engagement is very poor - on average each post gets about 20 likes, 2 comments and 1-2 shares if that. Now, my friend works in one of the faculties and doesn't happen to have a Facebook page (his particular faculty is concentrating their efforts on other areas of inbound marketing). However, the social media manager for the university is insisting my friend’s faculty create a page and contribute to a wider ‘campaign’ being undertaken at the uni - however my friend is not convinced (and neither am I) that the logic behind this campaign makes sense. Here's how the campaign has been described: 1. The main university page (with 195k likes) posts a generic image ('whats happening this week at the uni'), which asks people to ‘look in the comments’ to see what's happening among all the different faculties 2. The faculty pages all at once submit comments on the post about 'what's happening' in their area 3. The faculty pages 'like' the main image post, share it, and like the other comments left by faculties The social media manager says this campaign approach will ensure the main post gets into the feed of the 195k followers (and more) and increase the reach of the other faculties’ pages because of the high level of 'engagement' and 'aggregation' on the post. My friend and I feel this idea is flawed for a number of reasons: 1. Routinely it’s the same people and faculties engaging with the post - so the vast majority of the 195k won't be reached virally anyway 2. The 195k have demonstrated they aren't engaged, due to the poor prior performance of the page – it’s unlikely the posts even make it to their feeds organically 3. The image is generic (it is literally a picture of a building which says 'what’s on this week') and doesn’t entice people to take an action - you can't see the comments as they're collapsed in the feed, so unless users actually are compelled by the image to click into the comments the post is useless 4. The message isn't targeted - a number of random faculties provide comments to the post, so it's very possible what's offered by the faculties isn't relevant to the wider audience. Anyway, I'd really hope someone with a deep understanding of Facebook could help provide some clarity on this campaign proposal. It seems like a flawed methodology which advocates manufacturing engagement and an ineffective use of time and resource. Many thanks
Social Media | | cos20300 -
Facebook Page Banned and Removed Due to Negative Comments Against A Single Post - How to Recover?
Hello. I'm working with a very reputable company - and their Facebook page has completely disappeared. Yesterday, a random visitor flagged a couple posts as abusive, and today the page is gone. Some sort of negative social tactic. Has anyone experienced this and is there a way to recover? Is there a way to have Facebook reinstate the page? Thanks for any guidance you can provide!
Social Media | | WebTalent0 -
Facebook Like button and Google plus
I can't believe that I still did not figure out what would be the best way to have facebook like button and google plus on the home page. I have tried several options but I was always receiving errors in W3 validator. Can somebody help please? Thank you Iris
Social Media | | Rebeca10 -
WordPress plugin for Facebook login and comment
I've read the WordPress reviews for several plugins that support FB login / comment, but the reviews are generally mixed. Even the plugin developed by FB received terrible reviews. Can you recommend a WP plugin that supports FB login? Best,
Social Media | | ChristopherGlaeser
Christopher0 -
How much weight do Twitter Lists carry in Google's determination of user influence?
I have come across a number of Twitter users that have 1000+ Followers, and they typically follow 1000+ people. I've noticed as of late that many of these people are found on fewer lists. I also know that many twitter users are selective about who they actually allow in their main twitter stream and therefore create lists to manage who they follow. Any thoughts on if /how twitter lists contribute to a user's authority and/or influence from the SERP's perspective?
Social Media | | Thos0030