As an early member of Moz, I can tell you that what brought me back to the site everyday was the blog and the comments on the blog. However I rarely commented on posts, I didn't didn't answer or ask any Q&A, and I didn't use the tools very much (although I used free tools at other sites pretty often) but I thought they provided a lot of credibility. The content was very high quality and taught me to do my job better. You could tell that quite an investment was being made in the content and that there was a dedication to it and the community.
It's my feeling that it was the content and the tools that developed nurtured a community Q&A section--it didn't just spring out of nowhere. A lot of work first went into building a community where a Q&A section could flourish. I think the long term rewards will be worth it as long as you're in it for sake of building a community and not for the sake of any SEO value the community can provide.