Welcome to the Q&A Forum

Hey Rich!

Can you tell me how long the Google page has shown the correct information? We don't store a cache of the results returned from each service as it is checked daily. While the page itself has the correct info, Google's API is not updated with the correct address. I would recommend reaching out to them to let them know it is not updated and they should be able to push the change to their API.

I found that one and a few others were definitely sent twice from our system. I will have our engineers take a look and will let you know what I find out. I should have a response within 24 hours!

Hey Everyone!

The DA that shows in campaigns will take about 24-48 hours to appear. You can search directly in OSE to see what we have in the current index. If you have not seen any changes to your DA, this means you are looking at cached data which we can store for up to 6 months if we are not discovering new links to have reason to re-crawl your site. Check the Just Discovered section to see when we found new links and add 2-3 months to those dates which is the amount of time it will take to appear in an index. Higher DA sites with 60+ almost always have new links discovered so the update intervals are more frequent for them.

This can also help you isolate any reasons why you might not see our tool detect new or removed 301s, etc.

Hope this helps!

Hey Morgan!

It appears we last crawled your site on November 14th 2014. If we do not re-crawl a site, data can be stored in our index for up to 160 days. In order for us to update you information we will need to discover new links to re-crawl. There are a couple in the queue for processing from Wedding Wire so you should see those top pages update in the next 1-2 index updates.

Hope this helps!

They don't have a direct way of reaching them but many have been successful through their help center here: https://support.google.com/business/?hl=en#topic=4539639

Hi Justian

I've confirmed that the SERP limits are 100 across all of our subscription tiers for full reports and 300 for daily basic reports.

Rank tracker limits are 50 for Standard/Medium, 100 for Large, and 300 for Premium

Hope this helps!

Hello!

Local rankings in the research tools is under development and won't be available until next year. So it's coming!

Hi Morgan

The more sites that link to your blog posts and site, the higher chance there will be for our index to pick them up. Our index is based on freshness and importance so it's best to build your links on sites with high authority.

Hope this helps

Hi Art

I just want to confirm if you are seeing incomplete, duplicate, inconsistent listings fall off but not see the score increase? If those changes are not picked up, this would explain the score from not moving. Picking up those changes will depend if the service we are querying has updated their API. Most of the services we are searching will host two databases, one which can be accessed live directly on the page. If our tool is not picking up the changes, then you would need to report those services to let them know their API is not reflecting the updates.

If they are being picked up and the score is not moving, I am researching this with our engineering team and will let you know what I find out.

When connecting Google Analytics you would need to use the email address that manages the profile for the specific domain. It helps to not be logged into Google when connecting so you can be prompted to log in with the correct credentials.

Let me know if that helps!

Hello!

I'm afraid there is an issue in Mozbar with the service we are using to display WHOIS info for a domain. We do have plans to update this in the future.

I also wanted to chime in and mention that it takes about 2-3 index updates for us to process discovered links. Newly created links a month prior to a release generally won't appear in next immediate release. The best way to know when to expect your links to be included in the index is to look in the Just Discovered Links tab and pay close attention to the discovery date. Links discovered in March/April, could potentially show up in a June/July update. Sites with high domain authority always have links that are always being picked up so their fresh links "stack" and their DA remains stable with slight increases or decreases.

Hope this helps!

Also would you be able to provide me with examples of which search engines you are updating the data for? Our engineers confirm that low impact search engines such as hotfrog and city search won't affect the score too much. High impact will be the 7 services we are in partnership with and Google/Facebook/Bing.

Hello

I apologize for the delay. Weekly reports are scheduled based on when campaigns were created so when creating a weekly report they will automatically be scheduled to generate the day after the previous week's collection is completed.

Monthly data will be collected by the 4th day of each month so until all data has been collected, reports will not be generated. Weekly reports will re-generate automatically if there is a delay in data.

Hey Alex!

I'm afraid the current version of Mozscape does not support many new TLDs. So it is a limitation of the tool which we are resolving in Mozscape 2.0 which won't be ready for a while.

I apologize for any inconvenience.

Hi Roger

.orgs are crawled with most tlds. We might not have data for that specific page but lots of data for just the domain:

https://moz.com/researchtools/ose/links?site=http%3A%2F%2Fwww.pinckneyschools.org&filter=&source=external&target=page&group=0&page=1&sort=page_authority&anchor_id=&anchor_type=&anchor_text=&from_site=

Hi Sassy Nails

Local Results will appear under Universal Results: https://www.evernote.com/shard/s269/sh/4f24ac27-8e47-47cf-bacc-ea1f01607231/235716317aae702e8ba64e82a21cef72

Then in the rankings column will only show organic results.

Let me know if this helps

Hello!

Canonical tags do only tell which version of the URL a search engines should index but does not completely block access to the original URL being visited so we will still provide you a notice just in case it will be for a page that may need a new URL structure.

For the second part the tool is acknowledging the presence of a canonical tag.

These are both notices and not errors so there isn't anything you need to take action for unless you can identify a page that will need to be modified.

Hope this helps!

Hi Emily

Sorry to hear your site is not being crawled. The crawl is successful, however, your site is completely in javascript with no HTML links we can follow and unfortunately, our crawler only understands HTML.

For more insight, please check out this post about our crawler here: https://moz.com/devblog/why-didnt-moz-crawl-my-site/

Hope this helps!

Hi Stephen!

Responses from each service's API can fluctuate. When searching for the business information we do rely on the information being available in their API. With Bing we have seen issues where some listing appear/disappear. Each time you load the listing report it does generate a live query. If your listing does not appear at all for a while, I would recommend reaching out to Bing to make sure your listing is updated in their API and is searchable.

Hope this helps!

Hey Tom!

There is a way! Since the account was originally created during SEOmoz Pro. You can find your archived campaigns under http://pro.moz.com/campaigns

Let me know if this helps!

Hello!

Our campaigns have 90% tolerance for duplicate content so this means if the page source code is at least 90% similar, it will be flagged.

Canonicals will only work if all pages that are truly identical each point to the same canonical URL

So if you have something like www.domain.com/productA/ as the primary URL for a single product

All 3 URLs below need to point to "www.domain.com/productA/" as the canonical

www.domain.com/productA/color=blue
www.domain.com/productA/category/tag
www.domain.com/productA/page1

For another product www.domain/productB/

These will always report as a duplicate of productA if there isn't enough unique content to prevent them from being too similar due to the layout/template making up the majority of the source code.

For pages that are completely targeting separate products, those cannot be ignored so it will help to add more unique content to those pages to prevent getting flagged.

Here is a great article on how you can address duplicates for a site like yours: www.goinflow.com/duplicate-content-ecommerce-seo/

Hope this helps!

Hi Dana!

This is perfectly accurate

Hello!

We are working on establishing partnerships for international support. I am not part of the negotiation process but I can say we have very specific requirements in order for us to submit data to other services. If we release any updates for supporting other areas we will post an announcement on our main blog at moz.com/blog

Keep checking back with us!

Awesome Tom!

Glad that worked

Hi Pamela can youl provide the URL and the critical issue our tool is not seeing?

Hi Lucas

Glad to hear you were able to find a workaround! One concerning bit is the disabling of the BrowserAgent security check. Would you be able to check with CloudFlare to see if this is recommended? Your findings may benefit many users that run into this issue and we can recommend this setup to other CF users.

Cheers!

Hi Richard

I checked both of your listings and the services we submit to are correctly updated and accurate.

Here is a full list of the partners that are currently supported:

Infogroup
Acxiom
Nuestar/Localeze
Factual
Foursquare
Superpages
Best of the Web

Anybody not mentioned above, you'll want to manage manually.

Hello!

Sorry to hear your reports didn't get sent out. I took a look at your reports and it appears they are all set to export monthly but for weekly data. What you will need to do is re-add your modules for each report but must set the timeframe first, then add the modules and design the report. You will be able to export a monthly report right away for the campaigns that have October data and next month they will be automatically sent.

Here is where you will need to set the timeframe first: https://www.evernote.com/shard/s269/sh/1a97476c-0232-4c38-90f5-96dff9e7b9c0/85829df3a9e9b010c238c5b7332fc837

Let me know if this helps!

Hi Hassan!

The keyword difficulty tool will actually be going away. I recommend checking out keyword explorer!

Here is an in-depth blog post about the tools. I recommend participating in the discussion there

https://moz.com/blog/announcing-keyword-explorer-mozs-new-keyword-research-tool

Hi Marco

Having the URL will definitely help. You can email us at help@moz.com if you wish to keep it private.

Cheers!

Hi Dino

For Moz Local we only query and display listings from the following services on moz.com/local/search:

For business name and zipcode search

Google
Facebook
Foursquare
Yelp (need recommend reviews)
Superpages
Infogroup
Localeze
Yellow Pages
Factual
Citysearch
Best of the Web
Bing
Yahoo
Hotfrog
Acxiom

The links to these pages will not show up on Open Site Explorer as that tool is completely based on backlink strength to your website and has no relevance to the physical location of your business. These sites do have high authority but your links are likely too deep for us to index as those sites have millions of pages with listings.

Just so you know, here's how we compile our index for websites:

• We grab the most recent index.
• We take the top 10 billion URLs with the highest MozRank (with a fixed limit on some of the larger domains).
• We start crawling from the top down until we've crawled 90,000,000,000 pages (which is about 35% the amount in Google's index).

Therefore, if the site is not linked to by one of these seed URLs (or one of the URLs linked to by them in the next update) then it won't show up in our index. So for Local Listings, you do not want to use OSE for citation research.

Hi Mark!

I'm afraid we can only generate and store reports for daily/weekly/monthly timeframes. Our product managers are looking for feedback on timeframe features. I strongly recommend submitting your feedback and suggestions in this discussion which will help with prioritization:

https://seomoz.zendesk.com/entries/27482543-Moz-Analytics-Weekly-Monthly-Quarterly-Annual-Reporting-PDF-Email

Hope this helps!

Hello!

The scores will not be accurate for either version as the pages are in javascript which our tool cannot crawl as it only can read standard HTML content.

The fix we are working on involves a complete re-write of our crawler which will take time to complete. I'm afraid I do not have an ETA but will keep this thread posted with any updates.

Hi Scott

Here is our post for our plans for mobile rankings:

http://moz.com/community/q/product-news-our-plans-for-mobile-rankings-in-moz-analytics

Hope this helps!

Hi Thomas

You do not have to create a new campaign for HTTP/HTTPS changes. Only if the subdomain or rootdomain is different.

Hope this helps

Hi Morgan!

You will want to check with your hosting provider to look at the https configuration for your domain. They will be able to isolate any issues there as they should not be resolving if it isn't setup.

Hope this helps!

Hi Rahul

Please send us the business name and zipcode of the listing you are looking to purchase at help@moz.com and we can take a look!

Hi Paul

This means you are re-attempting to re-submit too quickly. You will want to wait 2 minutes before resubmitting, however since the transaction initially declined, I recommend contacting your bank for more info.

Hope this helps!

Hi Cam

We need to discover those links from external linking sources. I recommend making sure you are building links on sites that are getting fresh links to them from other authoritative sites.

Hope this helps

Hey Robert!

Just in case the deleted response was not accurate. All you have to remember is when publishing a listing through Moz Local that the location has an existing verified Google Places or Facebook Places listing with a unique local telephone number. As long as a different local phone number exists with the above pages, they will be treated as separate businesses. This is how we can support multi-practitioner locations for Dentists, Physicians, etc.

So Google+Facebook+Local number = 1 Moz Local location

Then for any ongoing updates, you only need to update Google+Facebook as we import Name, Address, and Phone directly from those sources to submit.

Hope this helps!

Hi Moz1122

I've refunded the charge and canceled your subscription. Hope this helps!

Hey Casey!

This is referring to the target URL that our crawler is being re-directed to.

Hope this helps!

Hi Stephen

If the listing cancelled and is no longer in your dashboard, you will have to go through the purchasing process to resubmit the listing. If you previously submitted the data from a CSV file you can re-upload that.

Here are the steps:

https://moz.com/help/guides/local/listing

Hi Irving!

Thanks for the heads up! I will let our engineers know so we can fix this asap. Will update when I have new status.

Cheers!

Hello!

The button has been fixed and should be working.

@rvseo, the current version of Mozbar is stable and functional outside of the keyword difficulty button which is now resolved.

The only ongoing issues with Mozbar is the version for Firefox which is not currently supported until Mozilla can approve the version we use for Chrome.

Primarily the tool is intended for Brick & Mortar business types as we will distribute the full NAP to our data partners. Service area businesses are supported, however not all of our partners will hide the street address, which is required to be displayed in order to submit through Moz Local. If you are only managing service are businesses, you may want to manage them manually if you want to keep the address private.

Hope this helps!

Hey alrockn,

The search engines - Google, Yahoo! & Bing - all maintain multiple indices that run across multiple datacenters. This means if you query different datacenters, you can get somewhat different ranking results. As others have mentioned, other elements, such as personalization, geography and search history (even if you're logged out of your Google/search engine account) can also influence ranking positions. Hence, there can be a lot of variation in what different people, searching from different computers/locations might see in the rankings.

Our solution has been to run searches from a variety of IP addresses and IP blocks using non-personalized, search history/location agnostic requests. In our experience, these have provided the most accurate results, showing what the "most" users see, though we know there's still quite a bit of room for fluctuation. If you have suggestions about how we might improve the technical process of fetching rankings data to get better data, please let us know and we'll pass it on to our engineering team. We're always looking for ways to get you better data