Hi Art

I just want to confirm if you are seeing incomplete, duplicate, inconsistent listings fall off but not see the score increase? If those changes are not picked up, this would explain the score from not moving. Picking up those changes will depend if the service we are querying has updated their API. Most of the services we are searching will host two databases, one which can be accessed live directly on the page. If our tool is not picking up the changes, then you would need to report those services to let them know their API is not reflecting the updates.

If they are being picked up and the score is not moving, I am researching this with our engineering team and will let you know what I find out.

Also would you be able to provide me with examples of which search engines you are updating the data for? Our engineers confirm that low impact search engines such as hotfrog and city search won't affect the score too much. High impact will be the 7 services we are in partnership with and Google/Facebook/Bing.

I also wanted to chime in and mention that it takes about 2-3 index updates for us to process discovered links. Newly created links a month prior to a release generally won't appear in next immediate release. The best way to know when to expect your links to be included in the index is to look in the Just Discovered Links tab and pay close attention to the discovery date. Links discovered in March/April, could potentially show up in a June/July update. Sites with high domain authority always have links that are always being picked up so their fresh links "stack" and their DA remains stable with slight increases or decreases.

Hope this helps!

Hi Monique!

I have sent an email to you regarding your campaign not collecting data. Let me know if you have not received it and I will send another!

Cheers