Hi all
I am trying to see how many people visit the 'report a repair' pages of our website. It is on a separate domain to our main site. I have looked in our Google account for stats on it and now got confused.
In our Google Analytics account, there is a property set up that says it is for spectrum-online (the domain I am after). However, it isn't collecting any data.
It's admin info is:
Tracking ID
UA-7828548-8
Property name
https://www.spectrum-online.co.uk
There is another one there set up under the name 'Western Challenge' that does have data and mentions it is for spectrum-online:
When I go into the Western Challenge property, the info is:
Tracking ID
UA-7828548-3
Property name
http://www.westernchallenge.co.uk
Western Challenge shouldn't exist now though. It was one of our old brand names and the site should be 301'd to the main www.spectrumhousing.co.uk site.
I looked in this property at the top pages where people appeared to be landing. There are 9 of them, all with stats against them.Usually you can click the icon next to the URL and be taken to the live page. I however get taken to the Spectrum home page each time. All very odd. UA-7828548-3 is not the GA code used on our main site.
I then tried clicking on a live spectrum-online page http://www.spectrum-online.co.uk/keyfax32/main.asp?co=KFRDROL_WCHA to see which Google UA number tracking code is being used but I can't see any GA code and it is a frame.
Queries are:
Why is the Western Challenge property collecting any info?
Why is the spectrum-online property not collecting any info?
Is there any Analytics code on the Spectrum-online site and if so where?
Apologies if I'm missing something obvious but your help would be appreciated.
Thanks