Hi Jeff, thank you for the quick response, it is truly appreciated
Unfortunately i am not able to publicly release their URL in forums due to part of our contract. However i can provide some feedback to your ideas.
- Different web servers - the website is the same and on the same hosting platform, they just updated their branding and along with that their domain name
- WWW. vs non-WWW. - I did a quick check and it looks like both versions of the old domain properly 301 redirect no matter what the subdomain. I am checking that both with my Chrome developer tools as well s checkmyheaders.com.
- Robots.txt on old server - as it related to my first bullet, it is technically the same website and server the the robots.txt is the same for the new website just reflecting the new domain.
Are there any other things that i could look at for a sanity check? I have never seen a website not get de-indexed after a 301 redirect. Do you think i would need to submit something to Google Webmaster Tools for the old URLs/domains?
Regards, Kyle