Welcome to the Q&A Forum

Hi there! I'm sorry your links aren't showing up in Open Site Explorer yet. I'll try to explain a few reasons why this might be happening:

There are two types of link data we capture: external and internal linking pages. In order for us to discover backlinks to your site, we need to crawl the sites and pages linking to you. Once we can find those links, we will then be able to crawl your site to find pages you link to and so forth.

If you don't see any internal links to your page, make sure we're not blocked from crawling this URL or site. If our web crawlers are blocked from crawling certain pages (i.e., with "noindex" or Robots.txt), they may not be included in the index.

For some more in-depth info, here's how we compile our index:

- We grab the most recent index.
- We take the top 10 billion URLs with the highest MozRank (with a fixed limit on some of the larger domains).
- We start crawling from the top down until we've crawled 90,000,000,000 pages (which is about 35% the amount in Google's index).
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So, if the site is not linked to by one of these seed URLs (or one of the URLs linked to by them in the next update) then it won't show up in our index.

Other tools, such as Webmaster Tools, Ahrefs, and Majestic will alway show more link data as they target the quantity of links, while OSE focuses more on quality and Domain Authority. It’s best to use all the tools you can to obtain a full backlink profile; I've got a post here that details why and how that is!

Mozscape focuses on a breadth-first approach. Therefore we almost always have content from the homepage of websites, externally linked-to pages, and pages higher up in a site's information hierarchy. However, deep pages that are buried beneath many layers of navigation are sometimes missed and it may be several index updates before we catch all of these.

We update once a month and you can view the next scheduled update here: http://moz.com/products/api/updates

Hope this helps provide some clarity. Please let me know if you have any questions - thank you!

Kevin
Help Team

Hi Thi!

I've re-pushed your data for both of your Infogroup listings from the backend. If you don't see the changes go through in the next few weeks, please send us a mail at help@moz.com and we'll take another look

Thanks!

Kevin
Help Team

Hi Jeannie!

It sounds like you've already gotten some help on this (thanks Ryan!), but could you send a mail to help@moz.com with the sites you're seeing these errors for so that we can take a look at this?

Thank you!

Kevin
Help Team

I'm glad to hear you got this figured out - thank you Patrick for your help!

Kevin
Help Team

Hello!

Thanks for reaching out to us and I'm sorry to hear you are seeing a lower domain authority score lately. Over the last few months, our index size has been increasing significantly and we recently reached a milestone of 300 billion links! Unfortunately, we could not release a similar amount for this month and had to cut the index size in half in order to prevent further delays. Our founder and current product architect has more detail about the situation here: http://moz.com/community/q/what-s-the-story-on-mozscape-updates

To compare the numbers from the previous index, you can view those details here: https://moz.com/products/api/updates

Hope this helps and we hope our next release will bring your scores back up! If you have further questions about this, feel free to write into us at help@moz.com.

Thanks!

Kevin
Help Team

Hi there!

Our tool has a 90% tolerance for duplicate content, which means it will flag any content that has 90% of the same code between pages. This includes all the source code on the page and not just the viewable text. You can run your own tests using this tool: http://www.webconfs.com/similar-page-checker.php. In the case of http://www.optp.com/SMARTROLLER?cat_id=205#.VZreQhNVhBc and http://www.optp.com/SMARTROLLER?cat_id=54#.VZrdJhNVhBc, these pages are 100% similar, which is why they're being flagged.

I hope this helps! If you need any more help with your crawl, feel free to contact our Help Team at help@moz.com.

Thanks!

Kevin
Help Team

Hi Timothy!

Thanks for writing in about this. I am looking into this more on my end and will send an update to your Help ticket when I have an answer

Thanks!

Kevin
Help Team

Hi Janet!

I just sent you an email to go over the concerns about your campaigns. Look for my mail and we can troubleshoot everything further that way!

Thank you!

Kevin
Help Team

Hi Janet!

I just took a look at your campaign for "Mens Health Answers", and the Crawl Diagnostics look to be crawling all of your pages. Can you log into your campaign again and let me know if you're seeing something different than what I'm seeing? If you're still seeing issues, click the blue button on the bottom right-hand corner of your screen on almost any Moz page and let us know.

Thanks!

Kevin
Help Team

Hi Janet,

In that case, I'm guessing that Tony is correct that this is most likely a firewall issue. I ran a crawl test on www.respuestasparaelhombre.com and it did actually crawl all of your pages as far as I could tell, but I'm also not able to check any of your page grades. If possible, please reach out to the host of your website to see if they can help diagnose this issue.

If you have any other questions or issues, please write into help@moz.com and we'll help you out further.

Thanks!

Kevin
Help Team

Hello Janet!

I believe the problem here is actually the special characters in your URL, which our tools will generally have a hard time reading.

In general, foreign language characters in your URL are tricky when it comes to SEO. I would recommend reading the following article that explores this in more depth:
https://www.fusionbox.com/blog/detail/are-foreign-language-characters-in-urls-bad-for-seo/536/

I hope this helps. Thank you!

Kevin
Help Team

Hi Christian!

Besides the other great answers provided above, it looks like this is likely caused by server errors, and also the fact that these links seem to be blocking user-agents. Are you able to make adjustments to either of these?

If you have further issues, please write into help@moz.com and we'll take another look.

Thanks!

Kevin
Help Team

Hi there!

Can you try logging out of your account from the MozBar? Please click the Settings button and the Logout button to sign-out and then sign back in with your account, as shown in this screenshot:
http://www.screencast.com/t/ROqaUFd8oUlo

This should log you out of your Moz account on moz.com as well. When you log back in, check the MozBar to see if things are updated, and if not, try refreshing your page one more time.

I'm hoping this solves your problem, but if it doesn't, please feel free to write into help@moz.com and we'll look into this further.

Thanks!

Kevin
Help Team

Hi Serkan!

I just responded to your email about this request as well. Please check your email and respond to that if you have any questions.

Thank you!
Kevin

Hi Daniel! I definitely submitted this feedback about the page breaks, so I'm hoping that it's something that will be in the works soon. Thanks for chiming in about this and resurfacing it!

That's another good idea! Custom fonts are also not an option at the moment, but it's something I will add to your idea about the page breaks.

Thanks!
Kevin

Hi Benjamin!

Great question about the page breaks! This is not something that is currently available, but it's a good idea and one that I will pass on.

As far as notes go, you can definitely add in Notes to explain the data in your modules. These are available in the "Design Report" section of a Custom Report on the left of the modules that you've chosen. Just click and drag over the yellow box to the section in your report that you'd like to see them, and add in any notes you'd like!

I hope this helps Have an awesome day!

Hi Jamie!

It looks like there was a problem a little earlier today with this. It should be resolved now. Can you give it another go, and email help@moz.com if you're still experiencing any issues? Thanks!