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A reputable business will have a trading address on their site, therefore the actual trading address and listings will differ.  In this case every aspect of NAP will differ.

thanks. You've confirmed my thoughts on doing a thorough spring clean.

It looks like you are redirecting any URL back to itself.

You want something like this which will remove index.html and enforce a trailing slash-

RewriteRule ^(.*)/index.html$ /$1/ [R=301,L]

your directories have duplication.  For example: http://www.titanappliancerepair.com/about-us.html and http://www.titanappliancerepair.com/about-us

You may also need   RewriteRule ^(.*).html$ /$1 [R=301**,**L]

Any URL that you want to remove from a particular TLD needs to be done in the specific TLD Webmaster Tools property.

If the page ia a 404 not found it will sometime soon disappear from the index.  You can force this immediately by going into Webmaster Tools >> Google Index >> Remove URLs >> enter URL >> select 'Remove page....'

Either switch javascript off in the browser or search cache:www.yoursite and see if you spot any content missing.