Hi Bob,
A couple of immediate questions that spring up:
- When you instituted page URL changes, did you eliminate old pages entirely or simply alter URL permalinks?
- At what point did you notice the drops you mentioned (before, during or after the web dev work was done)?
- Obvious question - have you ensured that each of the new pages is being crawled?
- What products are being sold on the site? Are there sales guides (review videos, content, blogs) that might help with purchasing decisions?
A few things got my attention immediately:
a) Removing category/product tags in the URL
Not necessarily a good thing. Depending on what you sell, a lot of people use "layman's terms" to find something online via search. Having a product category for relevancy to search queries can improve your organic rankings (especially if people don't know to search for your specific products). I noticed that your pages are directly attuned to exact-match products and keywords but there are shortcomings such as:
- Lack of unique content
- Not enough content on product pages
- Keyword stuffing
The unique content isn't a huge issue since a lot of e-commerce sites have the same problem. However, if you only have keyword-stuffed, short content on each of your product pages then Google won't look favourably upon you. For example, on the "Cheapest Glasses" page, I counted 10 references to "cheap, affordable, discount, knockdown" etc. in 5 sentences. Using semantic keywords is fine, you probably want to spread it out a bit and increase the word count on the page.
b) Backlinks
Having a weak link profile probably isn't the culprit here. Depending on the scope of the service area you have, backlinks may not even be a huge factor in your digital marketing campaign. Basically, if having few backlinks wasn't hurting you 3 months ago, chances are it isn't the cause for the problem now. That being said, having relevant, powerful links to your site isn't going to hurt.
c) Rank tracking
Sometimes adjusting on-site aspects of your website means targeting specific keywords that aren't necessarily what you are tracking. This can make it look like your traffic is dropping while in reality you are just much more optimized for keywords other than what you are tracking. In addition, traffic drops aren't necessarily a bad thing if the targeted traffic you are bringing in is more likely to buy than a larger amount of generic traffic. I would consider what you are attempting to rank for and whether those keywords are what you are tracking.
d) Sales drops
This can be the result of your work on the site, or it might be a natural lull in sales in the industry over the last quarter. I'm sure you've considered this and if these numbers are significantly lower than they were in a year-over-year comparison, then this is something to be worried about. Keep in mind it is coming up to Christmas and a lot of people are looking at stretching their pocket books in the near future - reading glasses are something that people do individually so it is natural to see sales decline in the months leading up to Christmas. I have a client in the optician industry and they see this trend every year, without fail.
e) Title Tags
Last but not least, I noticed a lot of your Title Tags feature pricing for the products listed on the page. It is rare that anyone would search based on pricing so I would be looking to minimize the wording in these tags to maximize your relevancy for organic search. Example:
Currently: Cheapest glasses to fit your prescription from just ......
Could be optimized to: Cheap glasses in the ____ area
The biggest problem I am seeing site-wide is the keyword stuffing. I wouldn't be surprised if you are suffering a Panda penalty rather than a Penguin penalty for your link profile. I would be looking at the content on your site first then the link profile as a distant second. This makes more sense when you consider the only alterations to the site in the recent past were its architecture and content.
I hope this helps by providing some insight - surely there are other potential issues and hopefully others can point them out to help you get over this hurdle.
Feel free to reach out if you would like clarification or extra help. Best of luck moving forward!
Cheers,
Rob