Hi There,

Thanks for writing us and I hope this message finds you all amazingly well! While we generally try not to make direct comparisons to competitors, we do love speaking on Moz. Moz is generally excellent because we will actively manage the listing for the course of a year, so edits and to the listing are a part of an annual subscription. After taking a look into Bright Local it seems that they are a monthly service and may have a different policy on edits and changes.

David Mihm does an awesome job of covering some of the advanced reporting available in Moz Local. https://moz.com/blog/announcing-local-reporting

I would review that and hopefully other users who have encountered Bright Local in the past, can better speak to the services they provide.

In the meantime if you have any questions for me let me know!

Hi There,

Thanks for writing us and this is a tricky one because it is difficult to say if there is an objectively right answer. In this case your best bet would be to create a sub folder that is under the standard subscription campaign limit and attempting to pick up what you miss using the other research tools. Although, our research tools are predominantly designed for one off interactions, you could probably use them to capture information that is a bit outside of the campaigns purview. Here is a link to our research tools for your reference: moz.com/researchtools/ose/

If you do decide to enter a website that far surpasses the crawl limits then, what will be cut off is determined by the existing site structure. The way that our crawler works is that it will go from the link provided and use the existing link structure to keep crawling the site or until we run into a dead end.

Both approaches may present issues so it will be more of a judgement call. One thing that I will say is that we have a much easier time crawling fewer pages so that may be something to keep in mind.

Hope this helps and if you have any questions for me please let me know.

Have a fantastic day!

Hi Laura,

Thanks for writing us, and we would be happy to take a look. if possible can you email this question to help@moz.com. We know that providing listing information on a public forum is not the greatest experience so by emailing help@moz.com a helpster should be able to review the account to make sure that everything is in tip top shape. One thing that I will say is that listing information generally takes about four weeks to update but it can take up to eight.

Hopefully once we take a peek we will be able to get everything sorted and your account back to its wonderful status.

Hi There,

So Leonie is correct that Open Site Explorer is the best way to check your backlink profile. As a bit of an addendum you can find an amazing rundown of OSE in our help hub at: http://moz.com/help/guides/research-tools/open-site-explorer.

This should give you a feel for if OSE is right for you, and if you have any questions on it please feel free to let me know or write into help@moz.com.

Hopefully this helps and have an amazing day!

Hi Tej,

Thanks for writing us on this! So Sheena and Karl are both correct. Although, an REL Canonical may solve the issue with Google it is still technically a duplicate title tag. When designing the tool we found that having the crawler pick up the REL Canonicals can be problematic for a coding and SEO standpoint. It is often possible that an REL Canonical will be directed to an incorrect page and since our crawler is so literal it would have issues recognizing the canonical was bad.

Our product staff is aware of this and they hope to get to a place where we provide an ignore feature, so if you feel that the tag was implemented correctly you can select ignore and we will no longer report that issue for that page.

I know that this is not ideal for many customers, but hopefully our solution will be comprehensive enough to encapsulate many of the solutions SEO's have found for these issues.

Hopefully this helps and if you have any other questions or concerns let me know.

Have a great day!