Hi Alick, thanks for your reply. That might be why we are seeing an improvement then as new visitors get attributed correctly, and only returning ones don't. I am just a bit concerned that this effectively means we have to wait 6 months to know for sure whether this fix is actually working 100%. But hopefully we'll see a gradual increase in the percentage of transactions getting attributed correctly, to give us an indication of whether or not it is working. Thanks!

Hi all,

We have been having a problem for a while now where most transactions are attributed to referrals from our payment gateway Sagepay. The issue started a couple of months ago, when we finally upgraded our website to https:// for logged in users and transactions. Before, when we were using http://, transactions were attributed to the correct channel. Even weirder, we upgraded 4 websites and only 2 of them have the issue now, the other two continue to attribute transactions correctly.

I added Sagepay to the referral exclusion list which made no difference. Over the weekend, we upgraded to the global site tag and it seems to have improved somewhat, but yesterday 50% of transactions were still attributed to referral/sagepay.

I am also seeing an odd issue, where for half of the transactions, the revenue and transaction are attributed to one channel, but the products (quantity) are attributed to another. One of the channels is always referral/sagepay and the other is the channel that the transaction should be attributed to.

Has anyone seen this issue before? I'd appreciate any tips that might help us fix this issue.

Thanks in advance!

Assuming you are keeping your domain, what you should do is 301 redirect your old pages and your competitor's old pages to your new pages.

You can't rename their domain to yours but you need to redirect it to yours. You will also have to continue to keep ownership of the domain (renew it when necessary) to be able to benefit from the domain authority and "link juice".

I would suggest using apostrophes where/if grammatically correct. It depends on the individual sentence whether you would use an apostrophe.

Lawyers = plural of lawyer
Lawyer's = singular of lawyer, to show possession
Lawyers' = plural of lawyer, to show possession

I use both and I don't think either is a replacement for the other. If your website is under 500 pages, you can use the free version. If not, one license is not expensive at all and valid for a whole year.

Hi, sorry for the late reply. I don't think migrating to another platform is an option, to be honest, but I appreciate the advice. Thanks.

Thanks for the links, Roman.

I know Feefo support it but was wondering whether Google are happy for this type of review as I understood Feefo, Trustpilot etc. to be third party reviews which I thought Google doesn't allow markup for anymore. But I suppose they must be ok.

I'll forward these links to our developer. Thanks!

I am a little confused about whether or not it is ok to use Schema markup with reviews collected through Feefo.

We use Feefo to collect reviews from our customers and these get displayed on our website. We get service ratings as well as product ratings through Feefo. My question is: Is it ok to use Schema markup for these?

I would have thought they would fall under 3rd party reviews, but this article from the Feefo website seems to suggest that it would be ok to use markup in the way they recommend.

Can anyone confirm how Google handles review markup like this?

Thanks in advance!

What type of TLD is it, i.e. co.uk or .com etc? There are some that aren't supported by Moz and for those you'll see a DA of 1.

Xenu's Link Sleuth is free so you may want to check that out (not sure just now whether there are any limits with regard to website size) but I also recommend Screaming Frog - it's money well-spent, such a feature rich tool!

The redirect does help with passing on the link juice. Domain authority is not a Google metric but a Moz metric. Therefore while your DA may have gone down to 1, your hard work isn't lost. All the domain authority does is predict how well your website will rank, it isn't consulted by Google, though.

It doesn't take into consideration any redirects from another domain. But Google does take these types of links into consideration that have been 301 redirected.

Here is an article that may help: https://moz.com/learn/seo/domain-authority

Where possible I would also suggest contacting websites to update the link, but you may find that your traffic and rankings won't be as affected as you might fear.