How do you get an e.mail response from SEOMOZ?
-
We have sent 3 e.mails asking why all our last 5 monthly reports are identical despite us fixing masses of the original issues but we can't get a response from anyone.
Can anyone suggest how I can get an answer please?
-
Thanks. Do keep me updated if there's anything I can do to help.
Keri
-
HI Keri, my collleague was contacting you so I'm not sure and he's on leave for a couple of weeks. I've sent a message to help@seomoz.org so hopefully that will do the trick. many thanks for your response.
-
Hi Frank,
Can you let me know what email address you've been using? You should be getting really fast responses from the feedback form or from email help@seomoz.org. Let me know what address you've been using and I'll look into why you haven't been getting a response, and I apologize in advance for any problems you've had.
Keri Morgret
Associate, SEOmoz -
I'll try that thanks!
-
I'll try that thanks!
-
help@seomoz
-
Greetings Champion!
Hail Frank! You hit the Feedback button on the left side of your screen, and E-mail them your issues, which they will hastily respond! Good luck on your quest for page 1!
Justin Smith
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Issues with getting a web page indexed
Hello friends, I am finding it difficult to get the following page indexed on search: http://www.niyati.sg/mobile-app-cost.htm It was uploaded over two weeks back. For indexing and trouble shooting, we have already done the following activities: The page is hyperlinked from the site's inner pages and few external websites and Google+ Submitted to Google (through the Submit URL option) Used the 'Fetch and Render' and 'Submit to index' options on Search Console (WMT) Added the URL on both HTML and XML Sitemaps Checked for any crawl errors or Google penalty (page and site level) on Search Console Checked Meta tags, Robots.txt and .htaccess files for any blocking Any idea what may have gone wrong? Thanks in advance!
Technical SEO | | RameshNair
Ramesh Nair0 -
Getting a Vanity (Clean) URL indexed
Hello, I have a vanity (clean looking) URL that 302 redirects to the ugly version. So in other words http://www.site.com/url 302 >>> http://www.site.com/directory/directory/url.aspx What I'm trying to do is get the clean version to show up in search. However, for some reason Google only indexes the ugly version. cache:http://www.site.com/directory/directory/url.aspx is showing the ugly URL as cached and cache:http://www.site.com/url is showing not cached at all. Is there some way to force Google to index the clean version? Fetch as Google for the clean URL only returns a redirect status and canonicalizing the ugly to the clean would seem to send a strange message because of the redirect back to the ugly. Any help would be appreciated. Thank you,
Technical SEO | | Digi12340 -
Could getting referral traffic from SEO moz damage your rankings?
Buon Giorno from OS grid reference SE404481 Having just read Googles https://support.google.com/webmasters/bin/answer.py?hl=en&answer=2648487 disavow contnet something troubled me... Is it a possibility you could damage the page rank of a site if you add its url in these posts. Put another way if I added a url pointing to a specific site would googles radar detect the source as SEO and penalise the site in some way? Any insights welcome 🙂
Technical SEO | | Nightwing0 -
Do Seomozers recommend sitemaps.xml or not. I'm thoroughly confused now. The more I read, the more conflicted I get
I realize I'm probably opening a can of worms, but here we go. Do you or do you not add a sitemap.xml to a clients site?
Technical SEO | | catherine-2793880 -
Is this tabbed implementation of SEO copy correct (i.e. good for getting indexed and in an ok spot in the html as viewed by search bots?
We are trying to switch to a tabbed version of our team/product pages at SeatGeek.com, but where all tabs (only 2 right now) are viewed as one document by the search engines. I am pretty sure we have this working for the most part, but would love some quick feedback from you all as I have never worked with this approach before and these pages are some of our most important. Resources: http://www.ericpender.com/blog/tabs-and-seo http://www.google.com/support/forum/p/Webmasters/thread?tid=03fdefb488a16343&hl=en http://searchengineland.com/is-hiding-content-with-display-none-legitimate-seo-13643 Sample in use: http://www.seomoz.org/article/search-ranking-factors **Old Version: ** http://screencast.com/t/BWn0OgZsXt http://seatgeek.com/boston-celtics-tickets/ New Version with tabs: http://screencast.com/t/VW6QzDaGt http://screencast.com/t/RPvYv8sT2 http://seatgeek.com/miami-heat-tickets/ Notes: Content not displayed stacked on browser when Javascript turned off, but it is in the source code. Content shows up in Google cache of new page in the text version. In our implementation the JS is currently forcing the event to end before the default behavior of adding #about in this case to the url string - this can be changed, should it be? Related to this, the developer made it so that typing http://seatgeek.com/miami-heat-tickets/#about directly into the browser does not go to the tab with copy, which I imagine could be considered spammy from a human review perspective (this wasn't intentional). This portion of the code is below the truncated view of the fetch as Googlebot, so we didn't have that resource. Are there any issues with hidden text / is this too far down in the html? Any/all feedback appreciated. I know our copy is old, we are in the process of updating it for this season.
Technical SEO | | chadburgess0 -
Getting a citation page indexed
Howdy mozzers, I have a citation on a .govt domain with 2 links pointing to my site. The page is not indexed by Google, bing or yahoo. URL; http://www.familyservices.govt.nz/directory/viewprovider.htm?id=17077 I have tried getting the paged indexed by building bookmark links to it. I have tweeted the url and gotten a few re-tweets for it. But no luck. The page has got no nofollow meta tag. Other listings have been indexed by google. Could someone please advise on means to help me get the page indexed? A strategy that I have not yet tried is submitting a sitemap that includes the external url as I am not sure if it is possible to include url's not part of my domain. Any advice, help would be greatly appreciated. viva le SEOmoz Thanks
Technical SEO | | ihms1 -
E-Commerce Site Crawling Problem
Our website displays all of the products in our website If you attempt to visit a category or page that doesn't exist but conforms to our site url structure. Somehow google crawled these pages and indexed them, and they have TONS of duplicate content that hurt us. How do I deal with this problem?
Technical SEO | | 13375auc30 -
Follow up from http://www.seomoz.org/qa/discuss/52837/google-analytics
Ben, I have a follow up question from our previous discussion at http://www.seomoz.org/qa/discuss/52837/google-analytics To summarize, to implement what we need, we need to do three things: add GA code to the Darden page _gaq.push(['_setAccount', 'UA-12345-1']);_gaq.push(['_setAllowLinker', true]);_gaq.push(['_setDomainName', '.darden.virginia.edu']);_gaq.push(['_setAllowHash', false]);_gaq.push(['_trackPageview']); Change links on the Darden Page to look like http://www.darden.virginia.edu/web/MBA-for-Executives/ and [https://darden-admissions.symplicity.com/applicant](<a href=)">Apply Now and make into [https://darden-admissions.symplicity.com/applicant](<a href=)" > onclick="_gaq.push(['_link', 'https://darden-admissions.symplicity.com/applicant']); return false;">Apply Now Have symplicity add this code. _gaq.push(['_setAccount', 'UA-12345-1']);_gaq.push(['_setAllowLinker', true]);_gaq.push(['_setDomainName', '.symplicity.com']);_gaq.push(['_setAllowHash', false]);_gaq.push(['_trackPageview']); Due to our CMS system, it does not allow the user to add onClick to the link. So, we CANNOT add part 2) What will be the result if we have only 1) and 3) implemented? Will the data still be fed to GA account 'UA-12345-1'? If not, how can we get cross domain tracking if we cannot change the link code? Nick
Technical SEO | | Darden0