How do you get an e.mail response from SEOMOZ?
-
We have sent 3 e.mails asking why all our last 5 monthly reports are identical despite us fixing masses of the original issues but we can't get a response from anyone.
Can anyone suggest how I can get an answer please?
-
Thanks. Do keep me updated if there's anything I can do to help.
Keri
-
HI Keri, my collleague was contacting you so I'm not sure and he's on leave for a couple of weeks. I've sent a message to help@seomoz.org so hopefully that will do the trick. many thanks for your response.
-
Hi Frank,
Can you let me know what email address you've been using? You should be getting really fast responses from the feedback form or from email help@seomoz.org. Let me know what address you've been using and I'll look into why you haven't been getting a response, and I apologize in advance for any problems you've had.
Keri Morgret
Associate, SEOmoz -
I'll try that thanks!
-
I'll try that thanks!
-
help@seomoz
-
Greetings Champion!
Hail Frank! You hit the Feedback button on the left side of your screen, and E-mail them your issues, which they will hastily respond! Good luck on your quest for page 1!
Justin Smith
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Website homepage temporarily getting removed from google index
hi, website: www.snackmagic.com The home page goes out of google index for some hours and then comes back. We are not sure why our home page is getting de-indexed temporarily. This doesn't happen with other pages on our website. This has been happening intermittently in the gap of 2-3 days. Any inputs will be very useful for us to debug this issue Thanks
Technical SEO | | manikbystadium0 -
E-commerce: Taking care of expired product pages
Hi, I work for an e-commerce company in the fashion sector. As you probably know/can guess it is very popular for bloggers and other influencers to link to our products. But the problem is that our products often have a lifespan of only 2-3 months before they expire. Is the best solution to do a 301-redirect to the closest category page for expiring product pages? To make sure we don't lose these links to 404-pages. Or are there any other good solutions popular among e-commerce companys? Thanks for taking your time!
Technical SEO | | Mattiasj890 -
Site indexed by Google, but (almost) never gets impressions
Hi there, I have a question that I wasn't able to give it a reasonable answer yet, so I'm going to trust on all of you. Basically a site has all its pages indexed by Google (I verified with site:sitename.com) and it also has great and unique content. All on-page grades are A with absolutely no negative factors at all. However its pages do not get impressions almost at all. Of course I didn't expect it to be on page 1 since it has been launched on Dec, 1st, but it looks like Google is ignoring (or giving it bad scores) for some reason. Only things that can contribute to that could be: domain privacy on the domain, redirect from the www to the subdomain we use (we did this because it will be a multi-language site, so we'll assign to each country a subdomain), recency (it has been put online on Dec 1st and the domain is just a couple of months old). Or maybe because we blocked crawlers for a few days before the launch? Exactly a few days before Dec 1st. What do you think? What could be the reason for that? Thanks guys!
Technical SEO | | ruggero0 -
Blog page won't get indexed
Hi Guys, I'm currently asked to work on a website. I noticed that the blog posts won't get indexed in Google. www.domain.com/blog does get indexed but the blogposts itself won't. They have been online for over 2 months now. I found this in the robots.txt file: Allow: / Disallow: /kitchenhandle/ Disallow: /blog/comments/ Disallow: /blog/author/ Disallow: /blog/homepage/feed/ I'm guessing that the last line causes this issue. Does anyone have an idea if this is the case and why they would include this in the robots.txt? Cheers!
Technical SEO | | Happy-SEO2 -
I am getting html validation errors on my schema, is there something I've done incorrectly?
When I tried to validate my html after added some schema, I am getting html validation errors. I have some examples below. Any ideas on what I've done incorrectly? www.mexpro.com Line 9, Column 80: there is no attribute "itemprop" `…ontent="http://www.mexpro.com/mexico/images/mexpro-logo.jpg" itemprop=**"**logo" />`_L Line 130, Column 23_: "itemscope" is not a member of a group specified for any attribute `itemtype="http://schema.org/Organization">`
Technical SEO | | RoxBrock0 -
Why aren't certain links showing in SEOMOZ?
Hi, I have been trying to understand our page rank and domains that are linking to us. When I look at the list of linking domains, I see some bigger ones are missing and I don't know why. For example, we are in the Yahoo Directory with a link to trophycentral.com, but SEOMOZ is not showing the link. If SEOMOZ is not seeing it, my guess is Google is not either, which concerns me. There are several onther high page rank domains also not showing. Anyone have any idea why? Thanks! BTW, our domain is trophycentral.com
Technical SEO | | trophycentraltrophiesandawards0 -
Cn I use SEOMOZ to find "Bad Links"
We were hit by the Penguin update and I am told it make be because of "Bad Links", but no one can seem to tell me how to find them. We never buy links, and in fact the only links I know about are those from paid affiliates through shareasale - and these affiliates are paid based on performance, not links. 1. Does anyone know how to figure out what links are bad? 2. Once I know, how do I get them to stop linking to my site? Thanks!
Technical SEO | | trophycentraltrophiesandawards0 -
Will loading ads in an iframe increase page response time?
We are experiencing slow response time because our pages are ad heavy. If we load ads in an iframe, will the google bots, when indexing the page, count the time it takes for the contact within the iframe to load? Or is that load time separate from the total page response/load time?
Technical SEO | | kbbseo0