Getting a Google Places listing verified on an automated phone system.
-
I've been having issues getting my Google Places/+ listing verified as we have an automatic phone system. If you call our office you have to dial a number to reach an actual human being or before you can leave a message.
Whenever the Google Bot calls we aren't able to receive our Google Place verification code.
Currently.. there is no option to send a postcard.. which is weird because for awhile that was the only option.
Has anyone had any success on an automated phone system & how did you do it?
Thanks!
-
Hi Strathcom,
I am looking into this for you. Trusted businesses are sometimes given the phone-only option, just as less trusted businesses are often given the postcard-only option. Let me see what I can find out for you. I will return.
Update: Looks like you have already started a thread at the Google and Your Business Forum and received a good reply from Treebles: http://productforums.google.com/forum/#!msg/business/OXYk9JlWCCY/s8n4jpjN514J[1-25] Also, in case you didn't see this similar thread, here is one with a response from Jim Jaggers regarding making 4 verification attempts to cause the postcard option to appear: http://productforums.google.com/forum/#!searchin/business/phone$20tree/business/mPIRxdm5vQw/iqcf5gh9--4J[1-25] Hope this helps!
-
Hey Strathcom - That is strange as they did stop with texts and phone calls because of folks gaming the system. The only way to do it was through a postcard.
But if you have the phone option do it to a direct line or your cellphone just for the verification process. I did this previously and it didn't pull the phone number through to the listing.
Just did a little more research - Apparently one reason they do offer phone verification is if it was already listed and needs to verified only or you previously verified by phone.
-
https://support.google.com/places/bin/answer.py?hl=en&answer=75569
If you try to verify your business listing by phone and it doesn't work, this could be for one of several reasons:
- You have an automated phone system or phone tree.
If you encountered any of the reasons above, please request the PIN to be sent to you by mail.
Whats odd is that you don't have postcard verification option. I recommend you post this problem on their local business forums at http://productforums.google.com/forum/#!forum/business
Good luck!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How do you know if you are listed in google+ local?
OK This Google+ local and Google places merge is confusing. My first question is how do you know if your company is listed in Google+ local? I've done a search in Google Plus (logged in with another gmail account) but couldn't find my company on the results. Second question is that I am also not able to be found in maps.google.com, is this related? Thanks
Image & Video Optimization | | donovanfox0 -
Is this business considered a SAB to Google?
Hi All, We have a client who designs and installs custom closets, garage systems, wall beds, home offices, etc. They have a showroom that displays all this for their potential customers to visit. I have hidden the address for this business but the client has an idea that, since they have this showroom that customers can go to, they should not be considered a SAB. My issue is with this part of Google's quality guidelines "If you don't conduct face-to-face business at your location, you must select "Yes, this business serves customers at their locations"" This client does occasionally conduct face-to-face business at the location BUT they serve the customers at their locations. Opinions and suggestions greatly appreciated!
Image & Video Optimization | | AmberRobinson0 -
Google places is not showing up
Hi Mozzers, I have a client that have multiple franchises nationwide. All of them have their google places accounts serving their area. I have an issue regarding one of them that used to rank in position 2(places ranking). After 2 months ranking so high, it suddenly disappeared. I tried to be patient and hoped it would come back again but nothing happened. Since this account was under a master account (with many other places account), I thought it would be a good idea to suspend the one in the master account and create a new one under a unique gmail account. Guess what, it s still not showing up!! I don't know what to do! I have reviewed the Guideline and the listing seems to follow the guideline. I may be not aware of a major google update on places though. Does anyone have any suggestions? Thanks Ty
Image & Video Optimization | | Ideas-Money-Art0 -
Image Duplicates - Does Google Penalize on this?
Hi Mozzers, I have some doubts on the images hosted on my site. I have a single image on the website coming from 3 different locations. The locations are: img.mydomain.com/site/default/serivces.jpg img1.mydomain.com/site/default/serivces.jpg www.mydomain.com/site/default/serivces.jpg Now, these 3 are the same images with the same Title (they currently do not have an Alt Tag). Now, the 2 sub-domains when opened without any internal URL, redirects to the main domain. For instance, if I access img.mydomain.com it 301 redirects to www.mydomain.com but if I access img.mydomain.com/site/default/serivces.jpg I will get the image and it does not redirect. I have checked Google Image search and the full path on the sub-domain of the image is being indexed and crawled by Google Image bot. Now, this is true for both the sub-domains which act as CDN for the images. If Google does crawl all the locations which have the same image, does it cause a duplicate issue for it? I know that if it was content, I would be in trouble but does image also has the same implications. I am planning for image optimization and faced with this situation. Any answers? Cheers,
Image & Video Optimization | | RanjeetP0 -
Local listing sites - are they better than directories and is there a list?
Do you guys know of any local listing sites that are better quality than general directories that still give you a link back. I know a lot of them for local citations, but I'm wondering if there is a list somewhere of ones that include a link. Thanks.
Image & Video Optimization | | BobGW0 -
Genuine Reciprocal Google Places Reviews, is that OK?
I have a client who works with other businesses, is it OK to have reciprocal reviews going on, they would be genuine reviews both both sides as they work for each other. Is that OK? Is it best for my client to use the Google Account that holds their Google Places page for doing the reviews? Or should they have a separate account for writing reviews, not associated with their business? I would appreciate your thoughts on this please? Many thanks Leo
Image & Video Optimization | | Rosewood0 -
Question Regarding Multiple Google Places Pages
Hello, One of my clients has about 20 different google places pages at locations that are not real. The previous SEO company thought that would help with local search. My problem is that several great reviews have been written on each page by real customers. I want to close the places pages for locations that don't exist, but I don't want to lose the reviews. Is anyone aware of a solution for this? I have searched Google's forums and have not found anything.
Image & Video Optimization | | Bjolley0 -
Local Search - New Business - 4 different Erroneous, Unverified Google Places Pages
My client is a new business <1 year old. Google has 4 unverified places pages for this business - all have slight errors in the business name and address. Which one should I claim? Will Google let me change the business name once I verify ownership? How will I get rid of the other listings once I claim and correct one of them? In light of these data errors and/or as a general rule do you recommend the paid submission services for UBL and Localeze (http://getlisted.org/resources/why-listing-services.aspx)? Thanks for the help! Jeff
Image & Video Optimization | | jeffgibson0