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Getting a Google Places listing verified on an automated phone system.
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I've been having issues getting my Google Places/+ listing verified as we have an automatic phone system. If you call our office you have to dial a number to reach an actual human being or before you can leave a message.
Whenever the Google Bot calls we aren't able to receive our Google Place verification code.
Currently.. there is no option to send a postcard.. which is weird because for awhile that was the only option.
Has anyone had any success on an automated phone system & how did you do it?
Thanks!
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Hi Strathcom,
I am looking into this for you. Trusted businesses are sometimes given the phone-only option, just as less trusted businesses are often given the postcard-only option. Let me see what I can find out for you. I will return.
Update: Looks like you have already started a thread at the Google and Your Business Forum and received a good reply from Treebles: http://productforums.google.com/forum/#!msg/business/OXYk9JlWCCY/s8n4jpjN514J[1-25] Also, in case you didn't see this similar thread, here is one with a response from Jim Jaggers regarding making 4 verification attempts to cause the postcard option to appear: http://productforums.google.com/forum/#!searchin/business/phone$20tree/business/mPIRxdm5vQw/iqcf5gh9--4J[1-25] Hope this helps!
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Hey Strathcom - That is strange as they did stop with texts and phone calls because of folks gaming the system. The only way to do it was through a postcard.
But if you have the phone option do it to a direct line or your cellphone just for the verification process. I did this previously and it didn't pull the phone number through to the listing.
Just did a little more research - Apparently one reason they do offer phone verification is if it was already listed and needs to verified only or you previously verified by phone.
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https://support.google.com/places/bin/answer.py?hl=en&answer=75569
If you try to verify your business listing by phone and it doesn't work, this could be for one of several reasons:
- You have an automated phone system or phone tree.
If you encountered any of the reasons above, please request the PIN to be sent to you by mail.
Whats odd is that you don't have postcard verification option. I recommend you post this problem on their local business forums at http://productforums.google.com/forum/#!forum/business
Good luck!
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