Difference in MozPoints between My Account and Q&A forum
-
I noticed that there is a big difference between the mozpoints showing in my account and the mozpoint showing in the Q&A section of the website.
My Account shows me that I now have: 262 Mozpoints. When i look at my Q&A total is says: 303 mozpoints. There is a big hole between the two.
How is this possible and which of the 2 numbers is correct?
-
My Moz points seem to increase immediately by a couple of points when I post a question. I know that Moz awards a point for the question so I assume the "extra" 2 or 3 points come from some sort of caching issue which updates when Moz awards "automatic" points for something. Just an observation if that helps your techs who are looking into this issue.
-
Paul,
it is still awaiting approval i think:
https://seomoz.zendesk.com/requests/86714
that should be it.
Regards
Jarno
-
Jarno, can you provide a link directly to your feature request for me? I'd REALLY like to endorse it and ask for the same thing, but I can't find your submission on the feature request boards.
Paul
-
Hi Jen,
thanx for your reply. I already contacted the Help team about this to and i added another suggestion to them, here's my e-mail:
================================
Hi there,
I hereby kindly notify you people about an issue that is playing with the mozpoints. Maybe you are already aware of things, maybe you are not. I posted a question on the Q&A section on the website too. Here’s the link.
http://www.seomoz.org/q/difference-in-mozpoints-between-my-account-and-q-a-forum
Isn’t it also an idea to build in some feature that shows you how many mozpoints you’ve earned in the current month?
Since I don’t have a start number for this month and earned a lot of point I might make it to 200 points in one month. It would be a shame if it turns out to be only 199. So an actual number for the month as far as it has past would be very helpful and greatly appreciated not only by me, but also by other mozzers.Hope you feel this is a good idea.
Looking forward for your anwer
Kind regards from the netherlands
Jarno Nijzing===========================================
And yesterday i got the following respons from Joel Day:
===========================================
Hi Jarno,
Thanks for reaching out. I'm sorry for any confusion with the MozPoints. This has actually been present for a good while. The profile does often pull cached information while the Q&A is updated in real time. Just figure the higher number is correct.
As far as your suggestion. I think that's a great idea. Can you do me a favor and post that in my feature request forum here:
https://seomoz.zendesk.com/forums/293194-seomoz-PRO-feature-requestsThanks! Let me know if you need anything else.
Cheers,
Joel.=========================================
So I added a request idea in the request forum. Hope it gets noticed their with all requests made by mozzers.
I like to thank you for answering my question to. Taking the time to do this.
kind regards
Jarno
-
Thanks Jenn!
-
Hi Jarno, sorry about the confusion there! We actually have a ticket in the queue to get this fixed, so we're definitely working on it! I've asked an engineer to let me know which one is correct, and will update this thread when I hear back. I have been assured though that we are capturing all of the MozPoints, so not to worry! Most likely it's a caching issue where one is pulling up-to-date numbers, and the other is pulling a slightly cached number. I'll add more info when I have it.
Thanks!
Jen
-
Hi!
Those are great suggestions, we really do try to keep everyone as informed as possible. We have an issues/error box in the PRO tools area that we update if that particular tool is down or has issues. Sadly we don't have anything like that in the Q&A area but I think that's a great idea. We have a number of small issues such as the Mozpoints one going on with Q&A and we are continually working to fix these. With a "built from scratch" app such as Q&A it has a lot of nuances that seem to come up, and when we find them, we fix them.
I apologize for not making it clear that there was an issue with Mozpoint numbers being off, as it wasn't a problem with a specific tool and didn't stop folks from getting work done we didn't prioritize the messaging. I know it's a big deal to many people though so we'll work on a better way to message that in the future.
Thanks!
-
I like your suggestion of having a status box with a link Paul.
-
I often see a delay in the point system between account and q&A
-
The points in the Q & A would be the most up to date.
Not sure why there is a difference bit it's not really a huge deal anyway?
-
My points show the same kind of discrepancy as yours and Dana's, Jarno. In fact, about a week ago, most of the questions in my My Q&A disappeared altogether. It looks to me like the database got fouled for some reason and the haven't finished fixing it.
The higher number should be the correct one. I'm keeping track of mine and if/when the whole thing settles out, I'll let them know if my count isn't correct.
I'm actually pretty disappointed with how little this kind of information and status updates are communicated. I also see a real lack of consistent updates with the tool outage problems that have been ongoing.
C'mon Moz folks, your commitment to TAGFEE says you should be doing a much better, more proactive job at this.
Why not have a simple red box at the top of any tools page that is currently experiencing issues announcing the issue and that you're aware of the problem, with a link to a regularly-updated status page. We shouldn't have to go searching through Q&A & blog posts to try to find out why stuff isn't working.
And telling us to send in a help ticket isn't a good idea either as only one person at a time will be getting the answer even though many are also experiencing the problem.
I'd really like to see a response here form the Moz folks too, Dana.
Paul
-
Hi Jamo, I think there is a minor issue with Moz Q&A right now. My points in one place or the other have been quite off for the last 5-6 days. No Worries, they are tracking everything. I believe it is just a glitch and that once they get it fixed all will be well with the world
Hopefully someone from SEOMoz will also chime in on this question
Ciao,
Dana
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
2 different pages being shown as duplicate content.
I have a small problem with some of the pages on one of my websites.
Moz Pro | | horkans
Pages are shown as duplicate content when they have no content the same apart from the template. But it only happens with a few products and we have well over 100 products for sale. An example would be these which are seen as duplicate content.
http://www.petworlddirect.ie/p/mr-johnsons-supreme-rabbit-food-15kg/106006139
http://www.petworlddirect.ie/p/dreamscape-stone-bridge/187041111 Any help would be appreciated.0 -
Sub-accounts on Moz
Can you create sub-user accounts on Moz?... Ones which provide limited access to certain users like use of the tools or access to view rankings in a campaign without being able to edit anything??
Moz Pro | | Qology1 -
Seomoz and site explorer completely different
seomoz and site explorer completely different results on own site and competitors on moz i am ahead in all aspects in site explorer i am way off par...why
Moz Pro | | lordmoose85450 -
Google analytics account not shown
At the point where I'm asked to connect my Google Analytics account, it only shows three of my accounts, and not the one I'm trying to connect.
Moz Pro | | skittish430 -
Need assistance with tool development using SEOMoz & Google APIs
I don't know where the right place to ask this is, but I work for an SEO agency, and we are looking for someone to help us with development of some tools utilizing the SEOMoz API and probably the Google API as well. Does anyone know where I could find a person with some previous experience with development using these APIs? We've had poor luck just trying to use a developer without specific experience in this area or at least some SEO knowledge. If you're a developer and would like to talk with us, you can contact me directly if you prefer, rather than post your contact info publicly, but I welcome any helpful thoughts or ideas regarding development of SEO tools. Thanks,
Moz Pro | | BandLeader
John
jmaher [at] mcdia.com0 -
Does the SEOMoz weekly crawl that highlights no meta description tag, take into account if there is a meta robots noindex,follow tag on the pages it indicates the missing meta descriptions?
The weekly crawl website report is telling me that there are pages that have missing meta description tags, yet I've implemented meta robots tags to 'noindex, follow' those pages which are visible in those page source files. As far as Google Is concerned, surely this then won't be a problem since it is being instructed NOT to consider these specific pages for indexing. I am assuming that the weekly SEOmoz website crawl is simply throwing the missing meta description crawl findings into its report without itself observing that the particluar URL references contain the meta robots 'noindex,follow' tag ???? Appreciate if you can clairfy if this is the case. It would help me understand that (at least in terms of my efforts towards Google) your own crawl doesn't observe the meta robots tag instruction, hence the resultant report's flagging the discrepancy.
Moz Pro | | callassist0 -
Title Element too Long - Counts ampersand as &
I was wondering if Google counts the ampersand written as '&' as 5 characters or a single one? It seems that Google counts it as a single character and SEOmoz PRO counts it as 5 characters.
Moz Pro | | DPSSeomonkey0 -
What is the difference between the link count on OSE and Linkscape?
We notice a huge difference in the number of inbound links . Site explore shows 1,200 as an example and linkscape shows over 100,000 for the same site.
Moz Pro | | JamesBarry0