Help! Getting 5XX error
-
Keep getting a 5XX error and my site is obviously losing ranking, Asked the hoster. Nobody seems to know what is wrong. Site is www.monteverdetours.com
I know this is probably an obvious problem and easy to fix but I don't know how to do it!
Any comments will be greatly appreciated.
-
Never heard of it but it seems to be a standard PHP/MySQL CMS. That kind of hosting is a dime a dozen.
if you're looking for a full service host they have a page of recommended hosts.
-
Thank so much for you response. I am looking to change hosting as soon as possible. I am based in Costa Rica and my site is in Modx. Any suggestions of a good hosting company that supports MOdx??
-
Ah, I see now (was looking at the server headers by mistake). Yeah, it is returning a 500. Your host will have to fix it for you because it's either a problem with your software or the web server. If they can't, you need to change hosting companies. That's inexcusable for any hosting company to have their software return a 500. And there's something right with the server because the AJAX calls and images are returning 200 (which is normal).
-
It is the URL of the main page http://www.monteverdetours.com/
-
A 500 error typically means some kind of software failure in the web server.
What URL is producing the 500 error? Or is it the same URL every time?
You're running Apache so if the web host software isn't set up right, I could see a segfault causing a random 500 error.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to get rid of bot verification errors
I have a client who sells highly technical products and has lots and lots (a couple of hundred) pdf datasheets that can be downloaded from their website. But in order to download a datasheet, a user has to register on the site. Once they are registered, they can download whatever they want (I know this isn't a good idea but this wasn't set up by us and is historical). On doing a Moz crawl of the site, it came up with a couple of hundred 401 errors. When I investigated, they are all pages where there is a button to click through to get one of these downloads. The Moz error report calls the error "Bot verification". My questions are:
Technical SEO | | mfrgolfgti
Are these really errors?
If so, what can I do to fix them?
If not, can I just tell Moz to ignore them or will this cause bigger problems?0 -
Once on https should Moz still be picking up errors on http
Hello, Should Moz be picking up http errors still if the sites on https? Or has the https not been done properly? I'm getting duplicate errors amoung other things. Cheers, Ruth
Technical SEO | | Ruth-birdcage1 -
Redirect Error
Hello, I was sent a report from a colleague containing redirect errors: The link to "http://www.xxxx.com/old-page/" has resulted in HTTP redirection to "http://www.xxxx.com/new-page".Search engines can only pass page rankings and other relevant data through a single redirection hop. Using unnecessary redirects can have a negative impact on page ranking. Our site is host on Microsoft Servers (IIS). I'm not sure what is causing these errors. Would it be the way the redirect was implemented.
Technical SEO | | 3mobileIreland0 -
Do rss feeds help seo?
If we put relevant RSS feeds on a site, will it help the SEO value? Years ago, I shied away from RSS feeds because they slowed the site down and I didn't like relying on them. However, the past couple years, the Internet has become better, especially in Alaska.
Technical SEO | | manintights280 -
Please help me critique my friends site
Hi All, I've regularly helped others on this forum when they've asked for tips on how to improve a specific site's SEO. Now I'm asking for the favour in return 🙂 My friend has come to me with a site (http://www.swishplastic.com.au) and asked me to help with SEO and on-page optimisation. I've got a few of my own ideas but there may be a few key things I'm overlooking. If anyone could give a few pointers, it would be much appreciated! Thanks!
Technical SEO | | bradkrussell0 -
Is it Helpful to Add a Dynamic Blog Feed to Your Homepage?
Do you think it helps SEO significantly to add a feed on your homepage that shows a snippet of your latest blog posts? If yes, have you seen any results from doing this?
Technical SEO | | ProjectLabs0 -
404 errors on non-existent URLs
Hey guys and gals, First Moz Q&A for me and really looking forward to being part of the community. I hope as my first question this isn't a stupid one but I was just struggling to find any resource that dealt with the issue and am just looking for some general advice. Basically a client has raised a problem with 404 error pages - or the lack thereof- on non-existent URLs on their site; let's say for example: 'greatbeachtowels.com/beach-towels/asdfas' Obviously content never existed on this page so its not like you're saying 'hey, sorry this isn't here anymore'; its more like- 'there was never anything here in the first place'. Currently in this fictitious example typing in 'greatbeachtowels.com/beach-towels/asdfas**'** returns the same content as the 'greatbeachtowels.com/beach-towels' page which I appreciate isn't ideal. What I was wondering is how far do you take this issue- I've seen examples here on the seomoz site where you can edit the URI in a similar manner and it returns the same content as the parent page but with the alternate address. Should 404's be added across all folders on a site in a similar way? How often would this scenario be and issue particularly for internal pages two or three clicks down? I suppose unless someone linked to a page with a misspelled URL... Also would it be worth placing 301 redirects on a small number of common mis-spellings or typos e.g. 'greatbeachtowels.com/beach-towles' to the correct URLs as opposed to just 404s? Many thanks in advance.
Technical SEO | | AJ2340 -
Getting a Video Sitemap Indexed
Hi, A client of mine completed a video sitemap to Google Webmaster Tools a couple of months ago. As of yet the videos are still not indexing in Google. All of the videos sit on the one page but have unique URLs in the sitemap. Does anybody know a reason why they are not being indexed? Thanks David
Technical SEO | | RadicalMedia0