Google Places, Google Plus, Oh my!
-
Ok - So I am in the position to try and clean up the current Google places nightmare for a company. Right now there is about 3 or 4 different google places listings for them that they have no control over. So here is what I did:
1. I took control of them all by verifying via phone and confirmed all of them.
2. I suspended all the listings but 1
3. I edited the one listing to be accurate and complete.
Then I waited, and waited... A month later, the old listings are still up and none of the changes to the one listing have been made.Today it gets a bit more complicated. Today I created a Google+ page for the business which seems like it may end up adding yet ANOTHER Google Places listing, is that correct? They are sending a post card to verify, but I have the page all set up ready to go and plan on tying it to the website.
I am not exactly sure what my specific question is, but I am looking for any advice anyone has on the best way to go about this situation.
Thank you in advance!
-
I agree with the others- Money Talks with Google, a walk through of the issues with the promise of paying for an advertising may be the quickest form of communication.
Sadly, they are making many changes there, a few things to keep in mind:
1. NAP - the absolute same everywhere on the web.
2. Verification Process/ Ownership/ Author Tags/ Publisher Tags- EVERYTHING is through a domain level email address. ALL references to your client's URL/ Business needs to be the exact same email address.
Good luck- it's a jungle in there- frankly Google+ is modifying and merging so quickly this spring it's difficult to keep up.
-
Why don't you call 1-855-500-2762 and tell Google you want to do an Express Ad but need to clean up your listings. You will at least get a live person and they should be able to help or point you in the right direction. Money talks right!? http://www.google.com/adwords/express/how-it-works.html
-
Hi Dylan,
This is, indeed, complicated, and tough to give you specific advice without actually sitting down with you and the listings. My advice here will have to be general. *Note, I strongly advise you not to create any new listings of any kind for your client until you've resolved their issues.
You didn't mention your client's industry, but provided they are not a doctor or a lawyer, my recommendation to you would be to attempt to get into direct touch with Google via their data issues troubleshooter:
http://support.google.com/places/bin/static.py?hl=en&ts=1386120&page=ts.cs
Log into your client's account, go through the troubleshooter and, if you're lucky, you may get Google's new phone number for data issues. This is the fastest way to seek resolution for duplicate listing issues that I know of. Again - don't move forward in any direction until you get this cleaned up or you will only be multiplying your problems. Hope this helps!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Fetch and Render - does this fix penalties?
Ran the fetch and render and came up with two "issues". My specific question is how likely would a link to quantcast (which blocks acces via roberts.txt) really hurt us if fetch and render shows it preventing rendering - which it is not. Thoughts and comments are much appreciated.
Technical SEO | | robertdonnell0 -
My whole directory dropped from google
Hi there I have lost a whole directory in Google rankings and this is where my traffic was coming from. Do you know why this would happen? It is the eCommerce part of the site. So if I do site:www.domain.com the site is there and then site:www.domain.com/directory is not there any more. Thanks for your help.
Technical SEO | | vcasebourne0 -
Google Local Gone Loco
I am a bankruptcy attorney in Southern California. I have been doing my own SEO since I had a couple of bad experiences paying someone to "do" it in the past. If you want it done right, do it yourself I suppose. Anyway, I have been ranking well in Google local results. At first I peeked in at 3/3 showing on the first page of the searches. Then I climbed to Number 2 in local searches, probably as a result of finding sites and making sure my addresses, phone numbers and business names were all correct. However, this week (as I climbed to #3 spot in the local search for my city+ bankruptcy attorney, my Google local result dropped to page 2. One of my employees rated me on google local and gave me a google + which is gone and the pictures that I uploaded to Local Google are gone. I don't know if this is some kind of penalty because an employee gave me a rating (they were completely up front about working for me) or if something else is going on. I was also trying to claim my business on Yahoo (which resulted in some kind of "Account Suspension"). I have no idea what is going on. You can take a look at my site if it helps: http://ashcraftfirm.com We are trying to rank for "murrieta bankruptcy attorney" Thanks for any help you can provide.
Technical SEO | | gcashcraft0 -
Google Schema Code for Organisation
I've created the Google Schema code for an organisation. Should this go in the template HTML so it would be shown on all pages or just on the home page?
Technical SEO | | CharlBritton0 -
Why has my website dropped 20 places
Hi, a bit shocked this morning as my website http://www.in2town.co.uk/ has dropped around 20 places in google. Does anyone know why this has happened. The site is updated all day long so not sure what is going on here any help and advice would be great
Technical SEO | | ClaireH-1848860 -
How do I get out of google bomb?
Hi all, I have a website named bijouxroom.com; and I was in the 7th page for the search term takı in google; and 2nd page for online takı. Now, I see that in one day my results seem to be on the 13th and 10th page in google respectively. I made too much anchor text for takı and online takı. What shall I do to gain my positions back? Thanks in advance. Regards,
Technical SEO | | ozererim0 -
Having to type Google CAPTCHA all the time
Hi guys, Our office has about 15 computers all on the same IP address and about 10 actively search on Google. Recently we have been asked to type in CAPTCHA almost every single time searching on Google and would like to know if you have any suggestions of resolving this. We do use Firefox Rank Checker to check ranking once per week (around 400 keywords) but we use Hide My Ass to hide the IP. No malware or virus detected on computers in the network. Many thanks for your help in advance David
Technical SEO | | sssrpm0 -
Google penalty
Anyone have any success stories on what they did to get out of Google penalty?
Technical SEO | | phatride0